Rana Rashid
Summary
Organised medical administrator with expertise in billing and patient management. Strong proficiency in healthcare software, ensuring accurate financial records and timely claims submission. Committed to improving patient experience through effective communication and coordination.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work history
Remote Medical Billing Specialist
Designated
London
2024.01 - 2026.01
- Managed the billing processes to ensure claims were submitted accurately and on time.
- Coordinated with insurance companies to resolve claim enquiries.
- Optimised cash flow by submitting claims promptly after service delivery.
- Improved debt recovery with diligent follow up on outstanding payments to both insurance companies and patients.
- Utilised DGL, Semble, and Healthcode for efficient billing operations.
Remote Senior Medical Administrator
Designated
London
2018.05 - 2024.01
- Overseeing multiple clinics for private consultants across various locations in England.
- Experienced in invoicing and taking payments via Semble and DGL systems.
- Extensive expertise in DGL and Semble.
- Reviewed and maintained patient records to maintain accuracy and confidentiality of information.
- Liaised effectively between hospital departments to improve workflow efficiency.
- Improved patient experience by efficiently managing appointments and queries.
- Scheduling patients for surgery and ensuring that all documentation is sent to relevant parties to ensure no delays are caused.
Medical Administrator/Summariser (NHS)
Barretts Grove Surgery
London
2017.07 - 2018.05
- Summarise new patient medical records.
- Assisting with requests from insurance companies and solicitors for medical reports.
- Assisting with patient amendments and deductions.
- Writing letters to specialists as per doctor's instructions.
- Good knowledge of EMIS software.
- Responsible for reaching out to patients, reminding about annual check-up schedules.
ABA Tutor
Stacey Gent
London
2016.05 - 2017.05
- Developed individualised education plans to address specific learning and behavioural needs for children with autism.
- Implemented behaviour intervention strategies to enhance students' social skills and academic performance.
- Monitored and recorded student progress, adjusting interventions based on observed behaviours.
- Provided one-on-one support to students, fostering a positive learning environment that encouraged growth.
Education
MSc - Mental Health & Clinical Psychology - Merit
London South Bank University
London 2017.09 - 2018.07
BSc (Hons) - Psychology – Clinical - 2:1
London South Bank University
2014.09 - 2017.07
Skills
- Critical thinking
- Billing software proficiency
- Customer service skills
- Health insurance knowledge
- Data entry accuracy
- Healthcare systems expertise
- Debt recovery strategies
- Time management
References
References available upon request.
Timeline
Remote Medical Billing Specialist
Designated
2024.01 - 2026.01
Remote Senior Medical Administrator
Designated
2018.05 - 2024.01
MSc - Mental Health & Clinical Psychology - Merit
London South Bank University
2017.09 - 2018.07
Medical Administrator/Summariser (NHS)
Barretts Grove Surgery
2017.07 - 2018.05
ABA Tutor
Stacey Gent
2016.05 - 2017.05
BSc (Hons) - Psychology – Clinical - 2:1
London South Bank University
2014.09 - 2017.07