RANA IMRAN FAROOQ

• Conduct internal quality assurance activities to ensure compliance with awarding body requirements and assessment standards.
• Monitor assessment decisions and support assessors in maintaining consistency and quality.
• Review learner portfolios and assessment records to ensure compliance with required standards.
• Support continuous improvement in training delivery and assessment processes.
• Ensure training programmes meet quality assurance and regulatory requirements.

• Carry out MOT testing in accordance with current DVSA regulations and inspection procedures.
• Manage daily operations of the MOT centre including bookings, workflow, administration and compliance.
• Maintain MOT testing records, equipment calibration and operational standards.
• Ensure compliance with DVSA requirements, health & safety procedures and workshop standards.
• Liaise with customers regarding MOT outcomes, repairs and advisory items.
• Oversee workshop efficiency and support technicians where required.
• Responsible for site administration, scheduling, documentation and operational management.

• Perform diagnostic testing and repairs on vehicle systems including engines, transmissions, brakes and electrical components.
• Conduct servicing and routine maintenance to maintain vehicle performance and safety.
• Diagnose complex faults and develop effective repair solutions.
• Follow industry standards and safety procedures within workshop operations.

• Used advanced tools and equipment for effective repairs, delivering quality service consistently.
• Achieved timely job completions by efficiently managing workload according to workshop schedule.
• Performed suspension checks; ensured smoother rides for customers.
• Kept up-to-date with latest industry developments, improving knowledge base and skill set.
• Upheld high standard of workmanship whilst performing maintenance tasks.
• Complied with all health and safety regulations within the workplace, minimising risk of accidents or injuries during testing processes.

• Diagnosed mechanical issues by utilising advanced diagnostic tools.
• Conducted MOT tests with utmost accuracy, ensuring vehicles met legal requirements.
• Handled customer complaints professionally, resulting in improved relations.
• Facilitated effective communication between clients and management regarding necessary repairs or potential issues.
• Performed routine vehicle check-ups and servicing for optimal performance.
• Exhibited excellent problem-solving skills during challenging repair jobs.
• Communicated effectively with customers regarding repairs, costs and technical issues.