Rana Ashraf Hanafy

• As a Senior Executive PMO:

A- Multitasker that is relied upon to keep people, projects, and processes operating at peak efficiency.

B- Performs office functions PMO transversal duties, trainings and business admin including, but not limited to:

1- Support in function quality control activities including Quarter business reviews.

2- Empower employees to identify opportunities for operational best practice through continuous improvement.

3- Headcount update on monthly basis, ORG Chart and budget file.

4- Updating seating plans.

5- Managing external employees payroll on monthly basis.

6- Onboarding new comers on site (welcome program induction).

7- Dealing with suppliers and vendors.

8- Managing and Maintaining budget files as provided by head of department.

9- Using a variety of software packages, such as Microsoft word, Outlook, PowerPoint, Excel to produce correspondence and documents, and maintain presentations and databases.

10- Arranging travel for staff proceeding on mission.

11- Acting as a SPOC between learning and development and Order to bill management whenever there are new programs communicated (mandatory trainings, welcoming programs) and necessary for enrollment.

12- Assists and own organizing function events when necessary.

13- Engages in Learning and Development opportunities as needed.

• Other duties may include:

1- Recruiting, training and supervising junior staff, and delegating work as required.

2- Arranging both in-house and external events.

• As an Order delivery manager:

A- Ensure on-time delivery of all products and services to the customer and ensure they receive a superior customer experience.

B- Facilitates order delivery through the effective management of team members and work schedules.

C- Maintain a meaningful relationship with the stakeholders and end-users.

D- Maintain ownership through managing risks, orders tracking and managing dependencies.

• Responsible for the whole Office
• Making SOP's related to housekeeping and Security men
• Making Administrative Checklists
• Responsible for the Travel part in the company: 1- Taking travel requests from the employees
• 2- Take their direct managers approval before proceeding
• 3- Contact the travel agency and provide it with the travel details
• 4- Take the travel details and send it to their managers for approval as they're the budget owners
• 5- Transferring Per diems.

• Sourcing CV's from related websites
• Phone screening the candidates
• Initial phone Interview
• Scheduling Interviews for the passed candidates
• Shadowing in the interviews with the team
• Following up with the accepted candidates to come and sign their offers
• Tracking job offers sent from Talent Acquisition Team
• Filing them and put the hiring documents together
• Filtering the hiring documents and see what's missing and needs to be completed
• Helping the team in the database filling.

• Supporting HR team
• Scheduling Interviews with selected candidates
• Scheduling meetings
• Supporting the marketing team
• Supporting CEO if needed
• Answering calls and fielding them accordingly
• Greeting visitors and guiding them
• Delivering exceptional customer service assistance
• Providing an overall welcoming environment.

• Attending professional meetings with parents and teachers to discuss children's progress and needs
• Applying all administration policies and rules
• Supervising class projects, trips and tours.