Coordinated with cross-functional teams to identify root causes of quality issues and develop long-term corrective actions.
Advocated for the adoption of advanced quality management software, streamlining processes and improving data accuracy.
Contributed to the strategic planning process, aligning quality objectives with business goals to drive sustained organisational growth.
Negotiated quality requirements with suppliers and contractors, securing more favourable terms and enhancing supply chain reliability.
Facilitated weekly meetings to review quality metrics, discuss challenges, and brainstorm solutions to improve efficiency.
Analysed performance data to identify trends and areas for improvement, leading to a 20% increase in customer satisfaction scores.
Managed the development and maintenance of quality documentation, including policies, procedures, and quality manuals.
Inspected and tested products, parts and materials for conformity with specifications and standards.
Working with the Quality Manager to drive supplier improvements of E-rated suppliers through auditing and improvement activities.
Raising and monitoring the status of supplier action for future reports.
Quality Administrator
Makita Manufacturing Europe Ltd
Telford, Shropshire
08.2021 - 02.2024
Carry out accurate data entry for all Quality activities using MAPS and Microsoft Excel.
Create and maintain spreadsheets and charts for the purpose of monthly reporting.
Create, maintain and issue monthly supplier performance reports to appropriate suppliers and deal with any correspondence/enquiries received in relation to the supplier performance report.
Issue corrective action reports and chase overdue replies when necessary.
Update documents as per departmental requests in order to prepare documents for approval.
Monitored and controlled department office supplies in accordance with 5S standards.
Maintain reports for quality tracking, identifying improvement opportunities and detailing with findings.
Analyzing production data to identify potential process issues, enabling the team to address problems before they causing delays or impacted customer’s satisfaction levels.
Coordinating with vendors and suppliers on quality control standards, ensuring that all materials used in production met company specification, reducing reject rates.
Remained calm under pressure to consistently meet quality demands of fast-paced, deadline-driven production environments.
Line Leader
PDM Produce (UK) Ltd
Newport, Shropshire
07.2018 - 06.2021
Ensured teams stayed in line with health and safety standards by closely observing operations.
Completed and managed the paperwork for production and technical departments, such as orders completed and issues encountered.
Ensured products were produced to high-quality and outstanding standards by quality inspecting products before dispatch.
Assisted in the onboarding of new staff, managing matters such as communicating best practices and training on production machines.
Managed the problem-solving and fixing of production lines issues.
Developed a culture of continuous improvement and performance excellence through excellent leadership skills and support.
Consistently complied with a high standard of health and safety measures to minimise personal risks.
Quality Controller
Fruitanize Ltd
Newport, Shropshire
03.2017 - 07.2018
Updated documentation for rejected components and finished products.
Tracked findings, completed documentation and generated reports.
Devised and enacted improvements to quality assurance procedures.
Maintained quality management structure by conducting continuous reviews.
Performed detailed inspections and standardised tests on product samples to assess compliance with tolerances.
Reviewed supplier materials to check against drawings.
Assessed premises to ensure food storage and labelling was accurate and sufficient, providing further education to establishment owners as required.
Observed staff members to guarantee cleaning, sanitising and handwashing tasks were completed frequently and correctly.
Investigated complaints and accidents thoroughly, setting out prevention strategies for future issue avoidance.
Maintained in-depth knowledge of current issues in food control, food safety and infectious diseases.
Education
Bachelor's Degree - Economics
University of Siauliai
Siauliai, Lithuania
09.2012 - 07.2016
Skills
Empathy listener and persuasive speaker
Confident, articulate and professional speaking abilities
Able to communicate with a wide range of people, by showing interest and carefully listening to their needs
Strong presentation and demonstrating skills
Leadership
Documentation skills
Team player skills/ability to work alone if necessary
Attention to details
Good planning skills
Experience in handling different and difficult personalities and managing change
Being able to manage time effectively is vital to keeping everything else organised
Process Technician /Manufacturing Quality Technician at Fujifilm Manufacturing Europe BVProcess Technician /Manufacturing Quality Technician at Fujifilm Manufacturing Europe BV