Rampan Cowles

Work in kitchen, preparing meals from a set of menu, serving customers directly, clearing tables and washing up, I was able( enjoyed and encouraged) to offer my own dishes in this role, something I very much enjoyed.

• Took accurate food orders, preventing misunderstandings and errors in service delivery.
• Ensured consistent quality of food and drinks served, enhancing customer loyalty.
• Worked closely with other staff members, fostering a cooperative work environment.
• Prepared hot beverages to meet individual customer preferences perfectly.
• Handled money transactions accurately, reducing discrepancies at the end of shifts.
• Delivered excellent customer service with thorough product knowledge.
• Improved customer satisfaction by always maintaining a friendly and positive attitude.
• Facilitated swift service by promptly cleaning and resetting tables after use.
• Served customers promptly, ensuring they enjoyed their visit.
• Kept the workspace clean for a tidy and hygienic environment.
• Fulfilled all duties as assigned during peak hours for effective operation of the café.
• Restocked display cases regularly for optimal product availability.
• Enhanced cafe atmosphere with attention to cleanliness and decoration details.
• Followed health safety regulations meticulously, maintaining an immaculate work environment.
• Managed cash register accurately for smooth transactions.
• Assisted chefs in food preparation to increase kitchen efficiency.
• Welcomed customers with a smile, providing attentive service from arrival to departure.
• Created clean, hygienic café environments, continuously prioritising adherence to food safety rules.
• Cleared tables to remove dirty utensils and leftover food items.

• Continually monitored incoming online orders to guarantee prompt fulfilment, achieving 100% on-time completion.
• Followed company standards and paid careful attention to customer requests.
• Identified industry partnership opportunities and made recommendations to management team.
• Picked items for customer orders with focus on piece quality.
• Tracked substitutions and informed customers of changes.

• Achieved food hygiene certificate.
• Improved customer experience through exceptional service.
• Handled cash and customer data in line with company guidelines.
• Positively impacted customers and team members with can-do attitude.
• Used kitchen equipment as instructed and to safety protocols.
• Prioritised busy kitchen workloads, managing multiple tasks simultaneously without sacrificing food quality.
• Rotated stock with first-in, first-out methods to ensure strong food safety, hygiene and quality.
• Improved hygiene standards by consistently demonstrating best practices and reporting non-compliance to senior staff.
• Catered to allergies and modified diets with meticulous attention to detail and accuracy.
• Actively inspected food preparation and storage areas, ensuring proper sanitation and cleanliness standards.
• Helped prevent dishwasher drainage issues through regular cleaning and correct chemical use, in line with manufacturer's instructions.
• Delivered consistent portion control and presentation to meet high brand standards.
• Utilised storage effectively to keep kitchen equipment and supplies safely and clearly organised.
• Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
• Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
• Promoted accident prevention through excellent levels of sanitation and cleanliness, minimising health and safety risks.
• Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
• Cooperated well with kitchen teams, improving workflow and raising working standards.
• Assisted senior kitchen staff in preparing high-volume customer orders to exact specifications within target timeframes.

• Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.