Ramiz Khan
Knaphill,Woking
Summary
2 year + Experienced IT professional with extensive expertise in Azure Active Directory, Intune device management, and Office 365 implementation. Proficient in cloud services, user authentication handling, and network troubleshooting. Demonstrated ability in system administration and network configuration. Committed to leveraging technical skills to enhance organisational efficiency and security.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
IT Onsite Engineer Apprentice
- I was an onsite engineer at a secondary school. My role was to ensure everything in the school was operational in terms of computers, servers, CCTVs etc. During those 3 weeks I have developed some skills in how to configure a computer by installing windows and setting it up for school uses.
IT First Line Technician
EnablesIT
2023.08 - 2026.01
- I currently work at EnablesIT where I have learnt how to manage technical incidents and service requests efficiently using the Autotask ticketing system, ensuring issues were tracked, prioritized, and resolved promptly. I have gained experience in collaborating effectively within a team environment, whilst also showing a strong ability to work independent.
IT Onsite Engineer Apprentice
Secondary School
2022.10 - 2022.10
- I was an onsite engineer at a secondary school. My role was to insure everything in the school was operational in terms of computers, servers, cctvs etc. During those 3 weeks I have developed some skills in how to configure a computer by installing windows and setting it up for school uses.
Team member
COOP Local at Victoria
2020.10 - 2021.02
- The skills I have learned from Sainsbury’s I have now passed on to COOP developing and learning new skills from another retail to understand how the business works. Although I have worked in retail for quite some time my area of expertise is in IT/Business.
Team member
COOP Local at Victoria
2020.10 - 2021.02
- The skills I have learned from Sainsbury’s I have now passed on to COOP developing and learning new skills from another retail to understand how the business works. Although I have worked in retail for quite some time my area of expertise is in IT/Business.
Online Assistant
Sainsbury’s at Brookwood
2020.07 - 2020.09
- In my job at Sainsbury’s I have gained numerous skills which will help me in the future. For example, I have improved on working as a team/group and I am able to work collaboratively and get the work done. Furthermore, my communication skills have also improved which allows me to be confident in any situation.
Online Assistant
Sainsbury’s at Brookwood
2020.07 - 2020.09
- In my job at Sainsbury’s I have gained numerous skills which will help me in the future. For example, I have improved on working as a team/group and I am able to work collaboratively and get the work done. Furthermore, my communication skills have also improved which allows me to be confident in any situation.
Technician
BMW Dealership at Guilford Vines
- 2019.07
- I worked at BMW for one week as a technician as part of my work experience. Working under the supervision of the senior mechanic, my responsibilities included the following tasks:
- Oil changes
- Vehicle Diagnostics
- Vehicle Service Preparation
- My work experience has allowed me to gain firsthand experience of working in teams, dealing with customers. It has also allowed me to build my character by being punctual and diligent in the tasks that were assigned to me.
Technician
BMW Dealership at Guilford Vines
2019.07 - 2019.07
- I worked at BMW for one week as a technician as part of my work experience. Working under the supervision of the senior mechanic, my responsibilities included the following tasks: Oil changes, Vehicle Diagnostics, Vehicle Service Preparation
- My work experience has allowed me to gain firsthand experience of working in teams, dealing with customers. It has also allowed me to build my character by being punctual and diligent in the tasks that were assigned to me.
Education
BTec (Level 3) - Business, Information Technology, Games Design
The Woking College
Woking 2020.09 - 2022.12
GCSE - English, Math, Science, Computer Science, Business Studies, Geography, Religious Studies
The Winston Churchill School
2015.09 - 2020.07
Skills
- Azure active directory knowledge
- Intune device management
- Office 365 implementation
- Cloud services expertise
- User authentication handling
- Network troubleshooting
- System administration
- Network configuration
Certification
Level 3 information Technology/IT Technician Apprenticeship - Distinction
Affiliations
- Motorcycle Track riding
- Build Gaming PCs
Timeline
IT First Line Technician
EnablesIT
2023.08 - 2026.01
IT Onsite Engineer Apprentice
Secondary School
2022.10 - 2022.10
Team member
COOP Local at Victoria
2020.10 - 2021.02
Team member
COOP Local at Victoria
2020.10 - 2021.02
BTec (Level 3) - Business, Information Technology, Games Design
The Woking College
2020.09 - 2022.12
Online Assistant
Sainsbury’s at Brookwood
2020.07 - 2020.09
Online Assistant
Sainsbury’s at Brookwood
2020.07 - 2020.09
Technician
BMW Dealership at Guilford Vines
2019.07 - 2019.07
GCSE - English, Math, Science, Computer Science, Business Studies, Geography, Religious Studies
The Winston Churchill School
2015.09 - 2020.07
IT Onsite Engineer Apprentice
Technician
BMW Dealership at Guilford Vines
- 2019.07