Rami Jelassi
Summary
Personal Summary
Experienced and dedicated Customer Service and Sales Professional adept at actively engaging with diverse clients, providing effective solutions, and nurturing lasting relationships. Skilled in luxury real estate sales, receptionist roles, and leadership responsibilities, consistently exceeding expectations through attentive, personalized service. Committed to fostering satisfaction and loyalty through strong communication and problem-solving abilities
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work history
Junior Sales Agent
WER Investments Ltd
2022.02 - Current
- Develop and maintain strong relationships with prospective and existing clients in the luxury real estate market
- Showcase luxury properties to potential buyers and arrange property viewings
- Collaborate with other team members and support staff to ensure a seamless sales process
- Deliver excellent customer service, attending to clients' needs and preferences with personalised care.
Relief Receptionist
Workspace Group
2021.12 - 2022.01
- Liaise with new and existing customers
- Provided first-class customer service to customers and visitors to Centre
- Contacted maintenance department to resolve issues in communal areas
- Answered central telephone system and directed calls accordingly.
Various roles
Pertemps
London
2021.06 - 2021.12
- Quilter Investors, Front of House Administrator.
- Arthur Brett Bespoke Antiques, Assistant Manager.
- Kew, Royal Botanical Gardens, Visitor Advisor.
- Workspace, Main Receptionist.
- Serco, Main Receptionist.
Assistant Manager
Folli Follie
2019.09 - 2019.12
- Ensuring that costumers are greeted and helped
- Cashing out and making sure money was put in the safe
- Closing store and setting alarms
- Ensuring a weekly fire alarm test had been conducted
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
Sales Assistant
Pure Scooters
2019.07 - 2019.09
- Delivering an excellent customer experience, helping customers choose the right product and/or service for their requirements
- Cashing out and making sure money was put in the safe and closing the store
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Foundation Degree in Arts - Art and Design
University of the Arts London
London 2020.09 - 2021.06
GCSEs -
St Augustine's CofE High School
London 2012.09 - 2018.06
Timeline
Junior Sales Agent
WER Investments Ltd
2022.02 - Current
Relief Receptionist
Workspace Group
2021.12 - 2022.01
Various roles
Pertemps
2021.06 - 2021.12
Foundation Degree in Arts - Art and Design
University of the Arts London
2020.09 - 2021.06
Assistant Manager
Folli Follie
2019.09 - 2019.12
Sales Assistant
Pure Scooters
2019.07 - 2019.09
GCSEs -
St Augustine's CofE High School
2012.09 - 2018.06