Ramelle Kabasele
Leicester
Summary
A dynamic and highly organised Process Technologist, MSc graduate in Food Production Management from the University of Nottingham, with over 15 years of experience in advocacy and customer service roles. Possessing excellent management, interpersonal, and problem-solving skills, now seeking to leverage expertise and passion for the food industry in a Technical role (NPD/Process).
Overview
17
17
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work history
Process Technologist
Samworth Brothers (Sausage & Deli)
Leicester
03.2022 - 11.2025
- Lead and manage factory trials, ensuring all material, documentation, and procedures are in place and ready for launching into stores.
- Support pre-production and post-launch reviews to drive continuous improvement.
- Developed and optimised food production processes to ensure product quality and safety.
- Implemented HACCP plans and conducted quality analysis to maintain high standards.
- Collaborated with cross-functional teams to improve production efficiency and reduce waste.
- Worked along the New Product Development (NPD) critical path, trialling new products, and ensuring they meet launch deadlines.
- Ensured the correct testing is done through the critical path process to meet food safety and legislative requirements.
- Guided other teams working on new product development to ensure processes are followed and are efficient.
- Checked ingredients against quality and HACCP requirements, raising any concerns, and supporting in finding solutions.
- Maintain and update technical documentation, including recipes, BOM, QAS, trial specifications and shelf life.
- Ensure compliance with customer Codes of Practice and internal quality standards
- Ensure paperwork and packaging meet all necessary legislation, customer expectations, and internal standards.
Senior Online Customer Service Advisor
PN Home
Leicester
10.2018 - 11.2025
- Managed order processing and after-sales support for the French marketplace.
- Liaised with third-party contractors for shipping and delivery, resolving conflicts and claims.
- Conducted market research, contributing to business growth and demonstrating creativity and critical thinking.
Advocate (Volunteer)
British Red Cross
Leicester, Leicestershire
07.2008 - Current
- Advocate for conflict-displaced families, engaging in national meetings, public events, and media to raise the profile of refugees and asylum seekers.
- Fund Raiser, raising over £80K for displaced refugees and asylum seekers, demonstrating outstanding communication and rapport-building skills.
- Organised social and community events such as Refugee Week, showcasing leadership, management, and networking abilities
Care Coordinator
Medacs and Burbage Home Care
Leicester
06.2016 - 04.2018
- Managed service and staff, including supervision, rotas, and out-of-hours support.
- Negotiated care packages and managed referrals, showcasing organisational and record-keeping skills.
Senior Care Worker
Medacs
Leicester
06.2013 - 06.2016
- Provided personal care and medication according to care plans.
- Maintained records and liaised between service providers and clients.
Education
MSc - Food Production Management
The University of Nottingham
Nottingham 09.2020 - 09.2021
BSc (Hons) - Biochemistry
Nottingham Trent University
Nottingham 09.2010 - 08.2013
Level 3 NVQ - Social Care
Derwentside College
01.2016 - 03.2018
Action Learning Plan -
Praxis/Home Office
London 01.2003 - 01.2007
Skills
- Fluent in French (native speaker)
- Active fundraiser, securing significant funds for the British Red Cross and influencing policies affecting refugees and asylum seekers
- Community leader and builder, create and manage projects aiming to empower minority ethnic groups and facilitate merging with local communities and themain stream services
- Confident and experienced user of Microsoft Office applications
References
Available on request.
Interests
Passionate about food, community work, music, art, and design., Released an album and teaches music to young and adults minority ethnicity, Enjoy reading scientific journals, cooking and composing music
Volunteer Experience
The British Red Cross, Advocate (Volunteer), 2008-07, Present, Advocated for conflict-displaced families, engaging in national meetings, public events, and media., Raised over £80K at fundraising events, demonstrating outstanding communication and rapport-building skills., Organised social and community events, showcasing leadership, management, and networking abilities.
Affiliations
- Food production
- Community Building
- Music and Art
- Reading
- Walking
Accomplishments
- Best Volunteer of the Year: I was honored by the Queen twice, being invited to both her Garden Tea Party at Buckingham Palace and her Birthday at the Royal Albert Hall.
- Champion Community leader: for my role in training the children from minority ethnicities in music, building their confidence, and teaching them new skills.
- Best Employee of the Year with Medacs, for improving the quality of life of our clients and assisting them with care, compassion, and dignity.
Certification
Available upon request
Languages
French
Native
References
References available upon request.
Timeline
Process Technologist
Samworth Brothers (Sausage & Deli)
03.2022 - 11.2025
MSc - Food Production Management
The University of Nottingham
09.2020 - 09.2021
Senior Online Customer Service Advisor
PN Home
10.2018 - 11.2025
Care Coordinator
Medacs and Burbage Home Care
06.2016 - 04.2018
Level 3 NVQ - Social Care
Derwentside College
01.2016 - 03.2018
Senior Care Worker
Medacs
06.2013 - 06.2016
BSc (Hons) - Biochemistry
Nottingham Trent University
09.2010 - 08.2013
Advocate (Volunteer)
British Red Cross
07.2008 - Current
Action Learning Plan -
Praxis/Home Office
01.2003 - 01.2007