Rameez Xec
Assistant Practice Manager
35 Ribblesdale Avenue
Summary
Knowledgeable Assistant Practice Manager offering more than five years of experience working for several well-known General Practice providers. Well-versed in referral management and handling electronic health records. Established supervisor of renowned medical programs serving 12,000+ patients yearly.
Performance-driven, result-oriented professional with ten years of experience with ability to achieve and exceed all business development and revenue-generation goals in high-pressure environments.
Proven leadership and team-building skills coupled with the ability to direct strong teams in managing customer relationships to be reliable, well organized, able to follow work plans and protocols whilst being flexible and a good timekeeper .
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
19
19
years of post-secondary education
Work History
Assistant Practice Manager
Dr Victoria Muir Practice
Pimlico Road
09.2020 - Current
- Ensuring the smooth running of the practice. Where required, help develop efficient systems of management to include IT, Human Resources, Financial Management and to delegate tasks appropriately.
- Responsible for the overall educational/training programme for the practice which will involve working with the educational providers to co-ordinate, plan and supervise learning/training programmes for the medical and administration staff across the practice.
- To complete and maintain relevant documentation pertaining to new admin/clinical staff both permanent and locum, ensuring timely notification to the practice manager
- To ensure own knowledge of building facilities, security or fire systems, health and safety policy and other practice procedures is kept up to date by attending staff meetings and reading circulated material designed for this purpose.
- To process the claims and to adhere to the practice protocol for incoming and outgoing petty cash and help practice manager on QOF and other local enhanced services to ensure that the practice meets its targets.
- To liaison with IT System Supplier and CCG IT department to ensure effective and up to date functioning of IT system at all times.
Reception Manager
Saluja Clinic
Southall
05.2016 - 09.2020
- Ensured smooth running of reception procedures - front desk and telephone, ensuring adequate levels of staffing, training and supervising reception staff.
- Provided general assistance to team and project positive and friendly image to patients and other visitors, either in person or via telephone.
- Carried out administrative tasks, scheduled meetings, recorded minutes of meeting, responded to emails, followed up action plan and provided cover for other team members as and when required.
- Maintained office IT equipment and software updates and first point of contact for any IT related breakdown.
- Assisted with office layout planning and office moves, developed and updated office policies and procedures and ensured they are implemented appropriately.
Production Operative
GI Group, Noon Pvt Ltd
Ealing
11.2015 - 04.2016
- Documentation of total product output, wastage and machine temperature reading on hourly bases.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Storing goods and raw material in factory or warehouse, using FIFO.
Marketing Executive
R P Kakode, Asian Paints
Margao
06.2014 - 10.2015
- Worked closely with senior management to identify prospective clients through prospecting, telemarketing, sales database management, CRM, and networking.
- Managed training of junior staff of marketing and coping with latest marketing requirements.
- Supported marketing teams, creating, deploying and optimizing campaigns for Asian paint clients.
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers..
- Travelled to promote current programs and drive marketing through trade shows and industry conferences.
Operation & Marketing Executive
Mangal Advisory Services
Panjim
06.2012 - 03.2014
- Increased company profit by 60 to 70% by bringing in new business and clients (around 25 new clients).
- Developed complex, innovative business model to offer Inventory Management (clubs, hotels, and manufacturing units).
- Assessed operational and business strategies of clients, including process improvements and time study to streamline workflow, improve operational efficiency and increase financial performance.
- Served as primary operations relationship manager for client businesses to ensure proper delivery of services and excellent client satisfaction.
- Responsible for performing profitability analysis of 25 client with average turnover of 20 crores each (hotels, clubs, manufacturing units, and cruises).
- Conducted inventory audit and process mapping for client companies (manufacturing sector), and suggested improvements to existing ERP systems.
- Conducted Internal and Process Audit for companies and hotels and suggested areas of improvisation and providing conclusion.
Senior Associate
Meera Classic
Margao
07.2011 - 03.2012
- Reviewed, approved, and finalized audit work papers completed by staff and ensured audit work papers complied with professional standards.
- Recording and maintaining of day to day revenues and expenditure of firm and liaising with clients on all aspects of accounts and taxation.
- Preparing financial statements using Tally and keeping track of changes in accounting rules and regulations.
- Reduced annual operating expenses by conducting reviews of company miscellaneous expenses.
Customer Executive
Sparsh BPO, Barclays Bank
Mumbai
11.2010 - 03.2011
- Managed and provided accurate data of account and transactions of all credit card holders of bank.
- Handled sales and customer grievances.
Education
MBA - Marketing And Operations
Punjab Technical University
Goa 06.2011 - 04.2014
BBA - Human Resources Management
St. Xavier’s College
Goa 06.2007 - 04.2010
College Diploma - Accounting And Finance
Ramacrisna Madeva Salgaokar
Goa 06.2005 - 04.2007
School - Secondary Education
Perpetual Succour Convent High School
Goa 06.1993 - 04.2005
Skills
Critical thinking and problem solving
Professionalism and strong work ethic
Team leadership and supervision
Training and development
Relationship building and retention
Creative and innovative
Planning and Coordination
Accomplishments
- Achieved best and sincere cadet award in National Cadet Corps.
- Achieved 1st place for dance and directors cut in Inter College Management cum Culture Fest held at MES College
- Member of student council - participated in cultural arts and dance groups at state level
- Coordinated and represented school on sports day as a leader of school house and won Best house trophy for Marching and Discipline.
Timeline
Assistant Practice Manager
Dr Victoria Muir Practice
09.2020 - Current
Reception Manager
Saluja Clinic
05.2016 - 09.2020
Production Operative
GI Group, Noon Pvt Ltd
11.2015 - 04.2016
Marketing Executive
R P Kakode, Asian Paints
06.2014 - 10.2015
Operation & Marketing Executive
Mangal Advisory Services
06.2012 - 03.2014
Senior Associate
Meera Classic
07.2011 - 03.2012
MBA - Marketing And Operations
Punjab Technical University
06.2011 - 04.2014
Customer Executive
Sparsh BPO, Barclays Bank
11.2010 - 03.2011
BBA - Human Resources Management
St. Xavier’s College
06.2007 - 04.2010
College Diploma - Accounting And Finance
Ramacrisna Madeva Salgaokar
06.2005 - 04.2007
School - Secondary Education
Perpetual Succour Convent High School
06.1993 - 04.2005