Rameesa Nanabawa
Newport
Summary
Dedicated professional with extensive skills in handling cash, resourcefulness, and customer engagement. Proven expertise in hospitality and foodservice, including till balancing and maintaining a positive attitude. Strong communication skills and technical proficiency enhance the ability to deliver exceptional service. Committed to leveraging these competencies to achieve career growth within the industry. Offering strong collaborative skills and positive attitude, combined with willingness to learn and adapt quickly. Knowledgeable about customer service and teamwork, with focus on communication and problem-solving. Ready to use and develop skills in interpersonal communication, time management, and customer service.
Overview
2
2
years of professional experience
Work history
Team member
VINTOfiicial
Newport
2022.12 - 2024.12
- Delivered orders promptly, ensuring high levels of customer satisfaction.
- Displayed proficiency in handling point-of-sale systems for efficient checkout procedures.
- Conveyed product information effectively to customers, promoting sales.
- Optimised inventory control for streamlined operations.
- Prepared premises and supplies for arriving guests.
- Assisted in stock take, maintaining sufficient inventory at all times.
- Collaborated closely with management on promotion strategies, boosting store visibility.
- Upheld company policies strictly, fostering a compliant work environment.
- Completed daily cleaning lists to maintain tidy and welcoming dining areas.
- Managed over 50 orders a day.
CSR
Cakelab
Newport
2022.07 - 2022.12
- Assisted customers in understanding product details for informed decision making.
- Boosted monthly sales revenue by skilfully promoting diverse product and service options.
- Maintained a positive demeanour whilst dealing with challenging customers, promoting a pleasant shopping experience.
- Improved customer satisfaction by efficiently handling complaints and queries.
- Advised customers on availability, pricing and location of products.
- Completed customer orders with speed and accuracy.
Education
A-Levels - Business
Caerleon Comprehensive
Newport 2022.09 - 2024.06
A-Levels - Mathematics
Caerleon Comprehensive School
Newport 2022.09 - 2024.06
A-Levels - Welsh baccalaureate
Caerleon Comprehensive School
Newport 2022.09 - 2024.06
Bachelor - Accounting and Finance
University of the West of England
Bristol 2024.09 -
Skills
- Resourcefulness
- Handling cash
- Customer engagement
- Hospitality and foodservice
- Till balancing
- Communication skills
- Technical proficiency
- Positive attitude
- Teamwork
- T-shirt printing
- Packaging
Affiliations
- Swimming
- Reading
- Baking
Languages
Urdu
Intermediate
English
Native
Gujurati
Intermediate
Welsh
Beginner
Volunteer work and Achievements
Volunteered at my local mosque, teaching younger students on Islamic knowledge.
Won Dragons Den competition for best business proposal in A-level Business.
Organised and carried out a Textiles Club for my A-level Welsh baccalaureate project.
Timeline
Bachelor - Accounting and Finance
University of the West of England
2024.09 -
Team member
VINTOfiicial
2022.12 - 2024.12
A-Levels - Business
Caerleon Comprehensive
2022.09 - 2024.06
A-Levels - Mathematics
Caerleon Comprehensive School
2022.09 - 2024.06
A-Levels - Welsh baccalaureate
Caerleon Comprehensive School
2022.09 - 2024.06
CSR
Cakelab
2022.07 - 2022.12