Ramaz Naif
Birmingham,West midlands
Summary
Highly skilled professional with extensive expertise in time management, multitasking, and construction site operations. Demonstrates proficiency in vehicle routing, traffic software, and road sign installation. Adept at traffic control, first aid, and hazard identification. Committed to enhancing safety and efficiency in all projects undertaken. Reliable and proactive individual with strong organisational abilities and keen attention to safety and detail. Demonstrates excellent communication and problem-solving skills, ensuring smooth coordination and effective teamwork. Committed to contributing positively and maintaining high standards in my role. Additionally, managed to balance my work and university studies which enabled me to get experience within the construction industry while studying it at the same time. I drive myself to the best of my ability by fulfilling my roles as an employee and as a student.
Overview
4
4
years of professional experience
Work history
Traffic management operative
Vocation Recruitment
Birmingham, West midlands
10.2024 - Current
- Ensured safety by managing traffic flow within assigned construction sites.
- Improved road usability for motorists through regular maintenance duties.
- Established secure work areas with the placement of appropriate signage and barriers.
- Provided clear navigation to drivers whilst handling unexpected traffic situations.
- Assisted pedestrians, ensuring their safe crossing during road works.
Commercial bank customer advisor
Teleperformance UK
, west midlands
06.2024 - 10.2024
- Delivered exceptional customer service by promptly addressing queries and concerns.
- Increased customer satisfaction with thorough product knowledge and effective communication skills.
- Processed financial transactions for smooth banking operations.
- Ensured confidentiality of client information to maintain trust and loyalty.
- Handled customer complaints, resolved them effectively and efficiently.
Warehouse operator
Amazon Logistics
, west midlands
08.2022 - 05.2024
- Improved warehouse efficiency by maintaining orderly stock locations.
- Demonstrated dedication to safety with regular equipment checks.
- Stacked pallets, creating an organised storage system.
- Assisted in inventory management, ensuring accurate records were kept.
- Followed all health and safety guidelines, contributing to a safe workplace environment.
- Performed routine maintenance on warehouse machinery to prevent breakdowns and delays.
- Met tight deadlines by efficiently processing incoming shipments.
Pepes crew member
Pepe's Piri Piri
, west midlands
03.2021 - 07.2022
- Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
- Ensured customer satisfaction with prompt and accurate order fulfillment.
- Assisted in staff training to enhance teamwork and improve service delivery.
- Resolved customer complaints quickly, restoring trust in our service quality.
- Operated cash registers accurately, ensuring proper handling of transactions.
Education
Certificate of Higher Education - construction project management
Birmingham City University
Birmingham 09.2022 -
NVQ Level 3 - applied science
joseph chamberlain
west midlands 09.2020 - 06.2022
GCSEs -
Kings heath boys
west midlands 09.2015 - 03.2020
Skills
- Time management expertise
- Multitasking efficiency
- Construction site understanding
- Vehicle routing aptitude
- Traffic software proficiency
- Road sign installation
- Traffic control proficiency
- First Aid
- Hazard identification
Affiliations
- football
- gym
- boxing
Languages
Arabic
Intermediate
Timeline
Traffic management operative
Vocation Recruitment
10.2024 - Current
Commercial bank customer advisor
Teleperformance UK
06.2024 - 10.2024
Certificate of Higher Education - construction project management
Birmingham City University
09.2022 -
Warehouse operator
Amazon Logistics
08.2022 - 05.2024
Pepes crew member
Pepe's Piri Piri
03.2021 - 07.2022
NVQ Level 3 - applied science
joseph chamberlain
09.2020 - 06.2022
GCSEs -
Kings heath boys
09.2015 - 03.2020
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