Ramat Lawal
Birmingham
Summary
A compassionate healthcare support worker, focused on delivering empathetic care and fostering collaboration among support teams, patients, and families. Reliable professional with a flexible approach to problem-solving and achieving beneficial resolutions. Skilled in addressing various ward needs and providing tailored support to clinical staff. Proficient in documentation, medication administration, safeguarding, and electronic charting, contributing to efficient healthcare operations.
Overview
8
8
years of professional experience
1
1
Certification
Work history
Homeless Support Worker
Changing Lives
Newcastle upon Tyne, Tyne and Wear
2025.06 - 2026.04
- Managed aggressive behaviour using de-escalation techniques, upheld safety in hostile situations.
- Carried out street outreach initiatives, extended assistance to hard-to-reach populations.
- Facilitated group therapy sessions to promote mental well-being.
- Provide person-centred support to individuals experiencing homelessness, promoting independence and wellbeing.
- Assist service users with accessing housing services, benefits, healthcare, and community resources.
- Conduct risk assessments and develop tailored support plans to meet individual needs.
- Offer emotional and practical support to help clients overcome personal challenges and reintegrate into society.
- Maintain accurate records, case notes, and reports in line with safeguarding and organisational policies.
- Work collaboratively with multidisciplinary teams, including social workers, healthcare professionals, and local authorities.
- Support clients with life skills such as budgeting, daily living activities, and tenancy sustainment.
- Ensure a safe environment by adhering to safeguarding procedures and responding appropriately to crisis situations.
Teaching Assistant/Support Worker
Teaching Personnel
Newcastle Upon Tyne, Tyne and Wear
2023.12 - 2026.04
- Fostered inclusive learning environment to engage participants and address behavioural issues effectively.
- Facilitate workshops that empower students to enhance study techniques and cultivate relationship-building activities.
- Facilitates active listening and cultivates empathy to promote emotional well-being and foster social growth.
- Facilitated group activities to boost engagement and participation. Supported nurturing environments that fostered positive interactions among children. Assisted in developing teamwork and learning outcomes through focused small group activities.
- Improved student engagement by utilising interactive learning techniques.
- Assisted in conducting assessments to determine student understanding of subjects.
- Assisted children individually or in small groups to help them master assignments and reinforce learning concepts presented by teachers.
- Participated in teacher-parent conferences regarding students' progress or problems.
- Provided additional support to students with special educational needs, ensuring inclusivity.
- Facilitated active learning environments with engaging teaching aids and resources.
- Maintained up-to-date records of pupil progress, tracking individual development effectively.
- Offered one-on-one guidance to struggling students for improved academic performance.
- Prepared classroom materials to facilitate efficient lessons.
Support worker/ Healthcare worker
United recruitment and employment
Newcastle Upon Tyne
2022.08 - 2026.04
- Assisted service users to prepare for day with bathing, dressing and providing toilet assistance.
- Carried out personal care tasks, including meal assistance, toileting and mobility support.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Monitored residents health, behavioral and physical changes, promptly reporting concerns to ward supervisor.
- Reduced patient anxiety by clearly and calmly explaining clinical processes and procedures.
Healthcare Support Worker
Kare Plus Care Agency
Newcastle Upon Tyne
2022.11 - 2024.03
- Assisted several individuals with personal welfare and support for better living
- Assistance with day to day lifestyle, movements, clothing and where support is generally needed
- Careful and conscious lookout for vulnerable and needy
- Updated record keeping of patient
- Awardee staff for February 2023
- Assisted in mobility exercises to enhance physical strength and recovery of patients.
- Supported implementation of care plans tailored to individual patient needs.
- Provided companionship and emotional support to distressed or lonely residents.
- Improved patient comfort by assisting with daily personal hygiene tasks.
- Worked closely with multidisciplinary team to deliver holistic care.
- Communicated sensitively with patients whilst respecting privacy and dignity at all times.
- Provided emotional support for patients and their families during difficult times.
- Practised infection control standards to maintain patient health and safety.
- Enabled better understanding between healthcare team members by acting as liaison between them.
- Prepared meals according to individual dietary requirements, promoting good nutrition.
- Monitored vital signs of patients under supervision of registered nurse, ensuring well-being.
- Maintained clean and safe environment for all patients.
Healthcare Assistant
Oludare Hospital
Akure, Ondo
2020.03 - 2022.08
- Remained up-to-date on latest treatments, care improvements and regulations to facilitate continued patient satisfaction and wellbeing.
- Maintained and updated digital patient records and medical information.
- Charted patient information such as mood changes, mobility activity and daily inputs and outputs.
- Measured and recorded patient temperatures, pulse, respirations and weight throughout hospital stay.
- Conducted frequent health checks to measure effectiveness of treatment or recovery plans.
- Catered to patients' needs throughout hospital stay by performing holistic assessments.
Healthcare Support Worker
National Youth Service Corps
Abuja, Maitama
2017.11 - 2019.10
- Ensured medical equipment stayed safe by thoroughly and adequately disinfecting equipment before use.
- Disposed of hazardous and chemical waste into correct disposal systems, following company regulations.
- Conducted patient assessments to determine and evaluate patient health, reporting concerns to doctors promptly.
- Administered medication to patients when requested by senior staff or doctors.
- Stayed in line with health and safety regulations by wearing PPE throughout patient examinations, such as gloves, aprons and face masks.
Education
MSc - International Business Management
Northumbria University
Newcastle Upon Tyne 2022.01 - 1 2023
Bachelor of Arts - English and Literary studies
Adekunle Ajasin University
Akungba Akoko, Ondo 2016.01 -
Skills
- compassionate care approach
- Adult safeguarding
- Process optimization
- Therapeutic support
- Patient clothing management
- Spatial organization
- personal grooming
- mobile support
- Health system assessment
- Recovery support
- customized solutions
- outreach program management
- Welfare benefits
- safety measures
- emotional assistance services
- real estate law expertise
- trauma-informed strategies
- Conflict resolution strategies
- Addiction recovery education
- Data protection compliance
- substance abuse counseling
- Understanding of substance misuse
- Trauma-Informed approach
- Substance abuse counselling
Certification
- Safeguarding the young and adult.
- Emergency first aid.
- Drug abuse and misuse.
- Understanding Trauma 1 and 2.
Timeline
Homeless Support Worker
Changing Lives
2025.06 - 2026.04
Teaching Assistant/Support Worker
Teaching Personnel
2023.12 - 2026.04
Healthcare Support Worker
Kare Plus Care Agency
2022.11 - 2024.03
Support worker/ Healthcare worker
United recruitment and employment
2022.08 - 2026.04
MSc - International Business Management
Northumbria University
2022.01 - 1 2023
Healthcare Assistant
Oludare Hospital
2020.03 - 2022.08
Healthcare Support Worker
National Youth Service Corps
2017.11 - 2019.10
Bachelor of Arts - English and Literary studies
Adekunle Ajasin University
2016.01 -