Ramanasudhaa Gunasekaran
Chandler's Ford,HAM
Summary
Highly organized and detail-oriented professional with experience in planning, budgeting, and coordinating wide variety of both small-scale and large-scale events. Strong Communicator and negotiator able to foster relationships with key stakeholders and vendors. Demonstrated cost-effective budgeting, exceptional time management, and event marketing skills.
Overview
13
13
years of professional experience
Work History
Event Coordinator
Chinmaya Vidyalaya
India
04.2020 - 06.2023
- Enhanced attendee experience by meticulously planning and executing event logistics whilst Implementing event plans in coordination with key stakeholders.
- Supervised onsite team of 40, including caterers, audio-visual technicians, facility management team and handled invoicing and ensured payment requests are submitted promptly
- Delivered smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up which enhanced client satisfaction ratings by 12%.
Event Manager
Mayura Creations
India
11.2016 - 01.2018
- Organized corporate events, expo's, special events and fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination.
- Streamlined event planning processes by implementing efficient project management strategies, capitalized opportunities to reduce cost and recommended workflow - budget improvements, resulting in 25% savings per event.
- Supervised event staff of 50 part time employee as well as cross-trained staff members for various event-specific functions and assessed employees understanding of associated processes and procedures.
Event Coordinator
Fab Events
India
03.2013 - 10.2016
- Planned 50+ large-scale events such as trade shows, conferences, and meetings for up to 2000 guests and managed event logistics and operations, including support staff, vendor services and volunteers.
- Conducted training sessions for peers as Trainer on Demand to enhance customer service experience and improve individual performances by 14%.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
Customer Relations Manager
Ultimate Bikes
India
05.2010 - 02.2013
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
- Implemented effective communication strategies for better understanding of customer needs and expectations improving individual performances by 14%.
- Developed strong relationships with key clients, resulting in increased loyalty and repeat business.
- Streamlined internal processes to improve overall efficiency in handling customer inquiries and complaints.
Education
Master of Science - International Business and Entrepreneurship
University of Winchester
Winchester, HAM09.2024
Bachelor - Computer Applications
Bharathiar University
India04.2010
Skills
- Project Management
- Event Planning
- Creative Problem-Solving
- Interpersonal Communication
- Time Management
- Coaching and Team Mentorship
- Logistics Management
- Multitasking
- Strategic Thinking
- Decision-Making
- Conflict Management
- Task Delegation
Accomplishments
- Extra Mile Award - January 2023: Demonstrated leadership principles through innovation across the team and delivered results in a smart and efficient manner.
- Customer Delight Award - March 2017: Succeeded in delivering client request by eliminating barriers by discovering a new method to avoid any SLA miss and delivered added value to the customer.
Hobbies and Interests
- Motorsports
- Dance
- Photography
Timeline
Event Coordinator
Chinmaya Vidyalaya
04.2020 - 06.2023
Event Manager
Mayura Creations
11.2016 - 01.2018
Event Coordinator
Fab Events
03.2013 - 10.2016
Customer Relations Manager
Ultimate Bikes
05.2010 - 02.2013
Master of Science - International Business and Entrepreneurship
University of Winchester
Bachelor - Computer Applications
Bharathiar University