Ramanasudhaa Gunasekaran
Chandler's Ford,HAM
Summary
Highly organized and detail-oriented professional with experience in planning, budgeting, and coordinating wide variety of both small-scale and large-scale events. Strong Communicator and negotiator able to foster relationships with key stakeholders and vendors. Demonstrated cost-effective budgeting, exceptional time management, and event marketing skills.
Overview
13
13
years of professional experience
Work History
Event Coordinator
Chinmaya Vidyalaya
04.2020 - 06.2023
- Enhanced attendee experience by meticulously planning and executing event logistics whilst Implementing event plans in coordination with key stakeholders.
- Supervised onsite team of 40, including caterers, audio-visual technicians, facility management team and handled invoicing and ensured payment requests are submitted promptly
- Delivered smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up which enhanced client satisfaction ratings by 12%.
Event Manager
Mayura Creations
11.2016 - 01.2018
- Organized corporate events, expo's, special events and fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination.
- Streamlined event planning processes by implementing efficient project management strategies, capitalized opportunities to reduce cost and recommended workflow - budget improvements, resulting in 25% savings per event.
- Supervised event staff of 50 part time employee as well as cross-trained staff members for various event-specific functions and assessed employees understanding of associated processes and procedures.
Event Coordinator
Fab Events
03.2013 - 10.2016
- Planned 50+ large-scale events such as trade shows, conferences, and meetings for up to 2000 guests and managed event logistics and operations, including support staff, vendor services and volunteers.
- Conducted training sessions for peers as Trainer on Demand to enhance customer service experience and improve individual performances by 14%.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
Customer Relations Manager
Ultimate Bikes
05.2010 - 02.2013
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
- Implemented effective communication strategies for better understanding of customer needs and expectations improving individual performances by 14%.
- Developed strong relationships with key clients, resulting in increased loyalty and repeat business.
- Streamlined internal processes to improve overall efficiency in handling customer inquiries and complaints.
Education
Master of Science - International Business and Entrepreneurship
University of Winchester
Winchester, HAM09.2024
Bachelor - Computer Applications
Bharathiar University
India04.2010
Skills
- Project Management
- Event Planning
- Creative Problem-Solving
- Interpersonal Communication
- Time Management
- Coaching and Team Mentorship
- Logistics Management
- Multitasking
- Strategic Thinking
- Decision-Making
- Conflict Management
- Task Delegation
Accomplishments
- Extra Mile Award - January 2023: Demonstrated leadership principles through innovation across the team and delivered results in a smart and efficient manner.
- Customer Delight Award - March 2017: Succeeded in delivering client request by eliminating barriers by discovering a new method to avoid any SLA miss and delivered added value to the customer.
Hobbies and Interests
- Motorsports
- Dance
- Photography
Timeline
Event Coordinator
Chinmaya Vidyalaya
04.2020 - 06.2023
Event Manager
Mayura Creations
11.2016 - 01.2018
Event Coordinator
Fab Events
03.2013 - 10.2016
Customer Relations Manager
Ultimate Bikes
05.2010 - 02.2013
Master of Science - International Business and Entrepreneurship
University of Winchester
Bachelor - Computer Applications
Bharathiar University
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