Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Ramadimetje  Lucy Mashigo

Ramadimetje Lucy Mashigo

Shirebrook, Mansfield,England

Summary

A dedicated professional with a strong foundation in IT, health informatics, and nursing care, complemented by excellent communication skills. Demonstrates leadership through self-direction, motivation, and collaboration to ensure safe service delivery and continuous improvement. Committed to equality, diversity, and person-centred care with a focus on evidence-based practice. Proven ability to organise team-building events and promote awareness on issues such as autism and mental health. Active in community work, organising multicultural events to foster integration. Serves on the advisory board of the South African and United Kingdom Chambers of Commerce since 2006, showcasing expertise in business communication and event management.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

22
22
years of professional experience
2
2
years of post-secondary education

Work history

Career Break

family Commitment
South Africa , Johannesburg
03.2024 - Current
  • This was private will discuss if details need to be provided.

However, this was me playing my part to my family when they needed me to show compassion and care.

  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Supported family by sharing responsibilities
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.

Deputy manager

Royal Mancap
Mansfield , Notts
04.2023 - 03.2024

• Can assess, plan, develop, implement, and evaluate care packages for people we support.

• Can do risk assessments and implement them.

• Efficient and effective skills in preventing and managing aggression and violent behavior.

• Can effectively plan, organize, and deploy staff according to competencies and workload to meet the needs of people we support. This includes preparing the rota.

• Competently manage medication.

• Can advocate for patients in MDT Care Programme meetings.

• Can handle medical emergencies within my limits and competencies.

• Provide day-to-day supervision of other members of the team where appropriate

• Support staff in Supervision and other training

• Quality Audit in services

• Interviews for new staff.

. investigating and conducting disciplines.

  • Demonstrated respect, friendliness, and willingness to help wherever needed.

Team leader

Life was group
Mansfield , Nottingham
01.2022 - 04.2023

• Can assess, plan, develop, implement and evaluate care packages for people we support.

• Can do risk assessments and implement them.

• Efficient and effective skills in the prevention and management of aggression and violent behaviour.

• Can effectively plan, organise and deploy staff according to competencies and workload to meet the needs of people we support. This includes preparing the rota

• Competently manage medication.

• Can advocate for patients in MDT Care Programme meetings.

• Can handle medical emergencies within my limits and competencies.

• Provide day to day supervision of other members of the team where appropriate

• Support staff in Supervision and other trainings

• Quality Audit in services

• Interviews for new staff .

Team leader

Progressive care
Sheffield, Sheffield
08.2021 - 09.2021

• Can assess, plan, develop, implement and evaluate care packages for people we support.

• Can do risk assessments and implement them.

• Efficient and effective skills in the prevention and management of aggression and violent behaviour.

• Can effectively plan, organise and deploy staff according to competencies and workload to meet the needs of people we support. This includes preparing the rota

• Competently manage medication.

• Can advocate for patients in MDT Care Programme meetings.

• Can handle medical emergencies within my limits and competencies.

• Provide day to day supervision of other members of the team where appropriate

• Support staff in Supervision and other trainings

• Quality Audit in services

• Interviews for new staff .

. Support refugee youth register in College or to do their biometrics report to Home Office.

Support worker

Cygnet - Manor House
Shirebrook, Derbyshire
11.2021 - 05.2024

Observation

Support them with activity's

Driving

Personal care

Senior housing manager

Amicus
Luton, Bedfordshire
06.2021 - 08.2021
  • Helping the homeless to find accommodation
  • Supporting them to fill in benefits forms
  • Helping them to claim housing benefits
  • Reminding them to attend their appointments, hospital or parole offices
  • Helping them and allocating them for drug abuse advises
  • Supporting them with budget.

Acting service manager

Affinity Trust
Dunstable, luton , Bedfordshire
01.2018 - 07.2021

• Can assess, plan, develop, implement and evaluate care packages for people we support.

• Can do risk assessments and implement them.

• Efficient and effective skills in the prevention and management of aggression and violent behaviour.

• Can effectively plan, organise and deploy staff according to competencies and workload to meet the needs of people we support. This includes preparing the rota

• Competently manage medication.

• Can advocate for patients in MDT Care Programme meetings.

• Can handle medical emergencies within my limits and competencies.

• Provide day to day supervision of other members of the team where appropriate

• Support staff in Supervision and other trainings

• Quality Audit in services

• Interviews for new staff .

Team leader- part time

Rose Wood Lodge - Onecare
Dunstable, , Bedfordshire
05.2015 - 01.2018

Dementia Unit and elderly care

Can assess, plan, develop, implement and evaluate care packages for people we support.

• Can do risk assessments and implement them.

• Efficient and effective skills in the prevention and management of aggression and violent behaviour.

• Can effectively plan, organise and deploy staff according to competencies and workload to meet the needs of people we support. This includes preparing the rota

• Competently manage medication.

• Can advocate for patients in MDT Care Programme meetings.

• Can handle medical emergencies within my limits and competencies.

• Provide day to day supervision of other members of the team where appropriate

• Support staff in Supervision and other trainings

Team leader

Roselyn house - private
Houghton regions, Bedfordshire
01.2013 - 01.2018

• Can assess, plan, develop, implement and evaluate care packages for people we support.

• Can do risk assessments and implement them.

• Efficient and effective skills in the prevention and management of aggression and violent behaviour.

• Can effectively plan, organise and deploy staff according to competencies and workload to meet the needs of people we support. This includes preparing the rota

• Competently manage medication and working along with the nurse on duty,

• Can advocate for patients in MDT Care Programme meetings.

• Can handle medical emergencies within my limits and competencies.

• Provide day to day supervision of other members of the team where appropriate

• Support staff in Supervision and other trainings

• dementia unit and elderly

• Interviews for new staff .

Support worker

Affinity trust
Dunstable, , Bedfordshire
04.2008 - 12.2012

Personal care

Supporting people we support to appointments

Supporting people we support in Cooking and Cleaning

Supporting people with activities .

Team leader

Manpower
Stevenage, Hertfordshire
02.2006 - 01.2008

. Rota planning and allocation

.Plan activities with people we support

. Update support plan

.Support people we support to attend Appointments Gp’s and psychologist.

Support worker

McIntyre care
Westorning, Bedfordshire
04.2004 - 02.2007

Driving people we support around

Personal care

Administration of medication

Cooking and cleaning

Night receptionist

Travel inn
Doc land, East London
08.2003 - 05.2004

Customer care

House keeping -night shift

Security and making sure customers are safe and comfortable.

Handling money and doing cash inn checks.

Education

NVQ Level 2 & 3 - Social Care

City & Guilds of London Institute
City of London
05.2004 - 07.2006

Skills

Skills

Good communication skills: speaking and listening Articulate, empathetic, and confident communicator

IT: have a sound background in IT to access: health informatics, nursing/care & informatics, hardware & Support work

Leadership- able to self-direct, motivate, inspire, and collaborate with others in bringing and ensuring that we are running a safe service and improve where needed

  • Personal values- Believe in equality and diversity

I believe in person-centred care

  • Teamwork- Flexible, adaptable, sociable, enthusiastic, honest, reliable, resilient, committed, and have good communication skills

Believe in evidence-based practice

  • Team building-Organising events and Promoting

awareness days eg: Autism week, Mental Health, Aids day, diversity, etc


  • System - I have learned to work with different ie Access planning, Max time, Agresso, Nourish
  • Calm under pressure and work well under pressure in both a personal and professional to deliver quality and can make a difference between home and work balance
  • Interests- Organising events- an opportunity for team building, and collaboration

*Cycling

*Watching movie

* Knowing the Social, economic, and politics that affect our everyday lives

*Passion for cooking

Volunteer in Community work -Organising multi-cultural events and family fun days in communities to build integration

South African and United Kingdom Chambers of Comments - on the advisory board

From 2006 Organizing and running preparation meetings, writing business letters asking for support from local business communities, and making official invitations to dignitaries eg Commonwealth communities

Languages

Afrikaans , Zulu, Tshona , Tswana , Xhosa, Ndebele
Beginner
A1

Timeline

Career Break

family Commitment
03.2024 - Current

Deputy manager

Royal Mancap
04.2023 - 03.2024

Team leader

Life was group
01.2022 - 04.2023

Support worker

Cygnet - Manor House
11.2021 - 05.2024

Team leader

Progressive care
08.2021 - 09.2021

Senior housing manager

Amicus
06.2021 - 08.2021

Acting service manager

Affinity Trust
01.2018 - 07.2021

Team leader- part time

Rose Wood Lodge - Onecare
05.2015 - 01.2018

Team leader

Roselyn house - private
01.2013 - 01.2018

Support worker

Affinity trust
04.2008 - 12.2012

Team leader

Manpower
02.2006 - 01.2008

NVQ Level 2 & 3 - Social Care

City & Guilds of London Institute
05.2004 - 07.2006

Support worker

McIntyre care
04.2004 - 02.2007

Night receptionist

Travel inn
08.2003 - 05.2004
Ramadimetje Lucy Mashigo