Summary
Overview
Work History
Education
Skills
Websites
Hobbies and Interests
Timeline
Generic

Rama Karna

Kathmandu,EN

Summary

Detail-oriented graduate with expertise in customer service and data operations. Proven communication and problem-solving skills contribute to effective HR operations, recruitment, and employee engagement. Dedicated to creating a positive work environment and driving organizational success.

Overview

1
1
year of professional experience

Work History

Front Desk Officer

Lali Basa Hotel and Resort Pvt. Ltd.
Bhedetar
11.2024 - 04.2025
  • Acted as the first point of contact, addressing guest interactions and resolving concerns to enhance guest satisfaction.
  • Created a professional and welcoming environment for guests by ensuring cleanliness and attentiveness in service.
  • Coordinated with internal teams (housekeeping, maintenance, management) to ensure seamless operations and timely service delivery.
  • Managed scheduling and bookings, maintaining accurate daily records to support operational efficiency.
  • Managed billing processes, ensuring accuracy in invoicing and maintaining organized records for easy access.

Data Annotation Specialist

Docsumo
Kathmandu
11.2023 - 04.2024
  • Annotated and processed large datasets for AI models.
  • Reviewed and validated data for accuracy and compliance.
  • Engaged with QA teams to improve product quality.
  • Adhered to structured workflows and guidelines during project execution.

Education

Bachelor in Information Management -

Nihareeka College
Biratnagar
01-2023

+2 in Management -

Shikshadeep Boarding Secondary School
Biratnagar

SLC -

Malawika English Boarding School
Biratnagar

Skills

  • HR operations and support
  • Recruitment and scheduling
  • Employee communication and engagement
  • Data and documentation management
  • Conflict resolution and problem solving
  • Team collaboration
  • Microsoft Office proficiency
  • English and Nepali communication
  • Customer service

Hobbies and Interests

  • Recruitment
  • Employee Engagement
  • HR Operations
  • People Management

Timeline

Front Desk Officer

Lali Basa Hotel and Resort Pvt. Ltd.
11.2024 - 04.2025

Data Annotation Specialist

Docsumo
11.2023 - 04.2024

Bachelor in Information Management -

Nihareeka College

+2 in Management -

Shikshadeep Boarding Secondary School

SLC -

Malawika English Boarding School
Rama Karna