Raluca Tataru
Bidford-on-Avon,Warwickshire
Summary
Dedicated professional with expertise in customer service and communication, adept at multi-tasking under pressure while maintaining strong teamwork. Proficient in POS system usage, demonstrating reliability and punctuality in all tasks. Known for quick learning and attention to detail, with a solid understanding of food allergen awareness and preparation of drinks and food. Committed to enhancing operational efficiency and delivering exceptional service, aiming to contribute effectively to team success.
Overview
3
3
years of professional experience
Work history
Waitress
Alveston Manor Hotel
Stratford-upon-Avon, Warwickshire
01.2025 - Current
- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Assisted in training new staff members on service protocols and restaurant procedures.
- Collaborated with kitchen staff to ensure timely and accurate order fulfilment.
- Processed payments and handled cash transactions accurately whilst adhering to security procedures.
- Accommodated special event needs, provided customised services for parties.
Waitress
Turquoise Kitchen
Stratford-upon-Avon, Warwickshire
06.2024 - 09.2024
- Maintained inventory levels of bar supplies, notifying management of needs to prevent shortages.
- Prepared and served a diverse range of beverages to patrons in a fast-paced environment.
- Collaborated with team members to efficiently manage customer orders and reduce wait times.
Waitress
Sabai Sabai
Stratford-upon-Avon, Warwickshire
04.2023 - 06.2024
- Participated in team meetings to discuss service improvements and share feedback on operations.
- Ensured compliance with health regulations through effective cleaning practices in the dining area.
- Met special dietary requests with careful preparation and presentation of dishes.
- Improved customer satisfaction by providing efficient and friendly service.
Education
A-Levels - Biology, Chemistry, Psychology
Alcester Grammar School
Alcester, Warwickshire 09/2025 -
GCSEs -
Alcester Grammar School
Alcester, Warwickshire 09/2023 - 08/2024
Skills
- Customer service and communication
- Multi-tasking under pressure
- Strong teamwork
- POS system usage
- Quick learner with attention to detail
- Reliable and punctual
- Preparation of drinks and food
- Food allergen awareness
Affiliations
- British Nationals Fencer
- Cooking and baking
Languages
Romanian
Fluent
References
References available upon request.
Timeline
Waitress
Alveston Manor Hotel
01.2025 - Current
Waitress
Turquoise Kitchen
06.2024 - 09.2024
Waitress
Sabai Sabai
04.2023 - 06.2024
A-Levels - Biology, Chemistry, Psychology
Alcester Grammar School
09/2025 -
GCSEs -
Alcester Grammar School
09/2023 - 08/2024