Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Raluca Picu

Feltham,Middlesex

Summary

Hardworking and passionate job seeker with strong organizational skills eager to progress to a higher position. Moreover, detail-oriented team player with strong organizational skills. Ability to handle multiple jobs simultaneously with a high degree of accuracy. Nonetheless, always combine knowledge with a great attitude of drive and willingness to learn and help in order to maintain good relationship with customers and colleagues . Ultimately, positive and ready to help team achieve company goals.

Overview

5
5
years of professional experience
5
5
years of post-secondary education

Work History

Export Clerk

Geodis
Feltham, Middlesex
01.2019 - Current
  • Recommended cost-effective transport solutions to customers, resulting in collections arriving on time.
  • Eliminated demurrage by providing first-class logistics support.
  • Ensured invoices were entered in Next Gen promptly and accurately.
  • Planned most appropriate shipment routes with regard to cost, transit time and security.
  • Assisted with pricing, quotations and negotiations of freight movements.
  • Prepared bills of lading, invoices and shipping documents for shipments.
  • Processed all export requests from client or line manager.
  • Liaised with customers, shipping lines to resolve delays or delivery errors.
  • Decreased expenditures, planning and calculating efficient, cost-effective routes via Air and Road.
  • Liaised with other departments such as support admin and gateway team on assessing and reviewing sourcing strategies and supply chain logistics to maintain smooth delivery operations.
  • Trained and mentored a several number of new colleague members to increase overall department productivity and drive the best results for customers' satisfaction.
  • Verified cargo contents against transport documentation.
  • Fostered positive relationships with clients, carriers and customers officials to swiftly resolve problems.
  • Compared carrier terms and fees to determine most cost-effective service.
  • Tracked shipments using multiple software systems and kept clients informed on progress.
  • Input data in the system strongly considering the usage of trained animals to check shipments.
  • Maintained excellent customer relationships by organising payments or transactions on behalf of clients, such as freight charges.
  • Processed customs declarations through ASM Sequoia software in accordance with instructions and compliance.
  • Oversaw daily logistics operations to enforce best practices.
  • Supported customer satisfaction, offering timely updates on shipping details and timelines.

Education

GCSEs - Mathematics

National Extension College
Cambridge
06.2018 - 05.2021

GCSEs - English Language

National Extension College
Cambridge
10.2023 -

Diploma of Higher Education - Medicine

Stonebridge
Bournemouth, England
05.2018 - 06.2020

Skills

  • Leadership - able to prioritise and take the right decisions upon the daily jobs in the supervisor's absence or work alongside to provide a solutions to problems that may occur so the goods are delivered to the right customer and country
  • Organisational skills - due to great attention to detail, able to visibly improve the service level offered to customers to ensure their cargo arrives on time
  • Good communication skills - able to cooperate with the support admin team to ensure urgent deliveries are provided so to forward them to the customer and strictly following the clients' unique way of having their jobs processed
  • Sequoia - able to conduct customs entries for goods departing via specific routes such as Air and Road
  • Microsoft Excel - able to make packing list required by and on behalf of customers
  • Logistics management - able to check with supplier when goods arrive, so to generate the accurate time schedule for delivering the goods at the airline
  • Quote management - able to liaise with transport companies to provide the best options for customers to have their goods at the main facility and able to arrange collections via DHL
  • Air Waybills - cut the HAWB and MAWB in a timely manner, so to ensure the pre-alert is sent to customer on time to avoid demurrage

Languages

English
Fluent
Romanian
Native

Timeline

GCSEs - English Language

National Extension College
10.2023 -

Export Clerk

Geodis
01.2019 - Current

GCSEs - Mathematics

National Extension College
06.2018 - 05.2021

Diploma of Higher Education - Medicine

Stonebridge
05.2018 - 06.2020

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Raluca Picu