Highly motivated and diligent professional with five years of experience in hospitality and customer service, complemented by ten years of expertise in event planning, organisation, and promotion.
Overview
15
15
years of professional experience
Work History
BAR STAFF/PUB STAFF
01.2017 - Current
I have previously worked at the 'Kaleidescope festival at Alexandra Palace and behind the bar at two
different pubs; The Dog & Truck' in Aldgate & Victoria Stakes' in Muswell Hill. I am currently working as part
of the bar staff at the Roundhouse' music venue and have been for the past four years.
Managed customer enquiries, effectively resolving issues to enhance client satisfaction.
Answered telephone calls to offer information, direct callers and take messages.
Analysed data for accuracy before inputting into system.
DELIVEROO & UBER EATS CYCLIST
01.2017 - Current
As a 'Deliveroo rider I am expected to work to tight delivery deadlines to meet clients' needs &
expectations.
Utilised GPS and map applications to optimise delivery routes for improved time management.
Collected payments and signatures upon delivery, ensuring accurate transaction records.
Participated in training sessions to improve physical fitness and delivery skills.
DJ/EVENT ORGANISER/CO FOUNDER OF BUBBLE & ILLASOUL
01.2012 - Current
Co-founded successful brands/event companies Bubble' & 'illasoul'. Responsible for promoting sold out
music events, negotiating with venues, curating varied lineups, recording promotional mixes & partly
managing their social media.
Adapted performances to audience reactions, increasing interest and engagement.
Engaged confidently with public, fostering positive interactions and enhancing event atmosphere.
Practised spatial awareness while navigating various environments to ensure safety.
Education
Point Blank Music School -
Point Blank Music School
06-2018
City & Islington College - Photography, Media
City & Islington College
06-2017
Mill Hill School -
Mill Hill School
06-2015
Keble School -
Keble School
06-2013
Skills
Disc jockey and music production
Event management and customer service
Networking and relationship building
Equipment management
Networking
Equipment Management
Timeline
BAR STAFF/PUB STAFF
01.2017 - Current
DELIVEROO & UBER EATS CYCLIST
01.2017 - Current
DJ/EVENT ORGANISER/CO FOUNDER OF BUBBLE & ILLASOUL