Rakesh Kumar
Birmingham
Summary
Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Dominos's Pizza
Birmingham , United Kingdom
10.2021 - Current
- Created and implemented strategies for improving operational efficiency and accuracy.
- Planned, organized, and monitored resources to deliver efficient use of labor, equipment, and materials.
- Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
- Troubleshoot equipment to reduce service calls and downtime.
- Kept accurate and detailed records of personnel progress and productivity.
- Managed approximately 30 incoming calls, emails, and faxes per day from customers.'
Shift Assistant
Papa John's Pizza
Birmingham
11.2020 - 09.2021
- Maintained cleanliness standards throughout the establishment by enforcing company policies on sanitation practices among staff members during shifts.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Reduced employee turnover by fostering a positive work environment and addressing staff concerns promptly.
Education
Bachelor of Arts -
Guru Nanak Dev University
Amritsar04.2013
Skills
- Customer Service
- Technical Support
- Quality Assurance
- Supply chain distribution
- Strategic Planning
- Critical Thinking
Certification
Food safety Certificate
Languages
Hindi, English, Punjabi
Native language
Timeline
Shift Supervisor
Dominos's Pizza
10.2021 - Current
Shift Assistant
Papa John's Pizza
11.2020 - 09.2021
Bachelor of Arts -
Guru Nanak Dev University