Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Rakesh Kumar

Birmingham

Summary

Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Dominos's Pizza
10.2021 - Current
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Planned, organized, and monitored resources to deliver efficient use of labor, equipment, and materials.
  • Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
  • Troubleshoot equipment to reduce service calls and downtime.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Managed approximately 30 incoming calls, emails, and faxes per day from customers.'

Shift Assistant

Papa John's Pizza
11.2020 - 09.2021
  • Maintained cleanliness standards throughout the establishment by enforcing company policies on sanitation practices among staff members during shifts.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.
  • Reduced employee turnover by fostering a positive work environment and addressing staff concerns promptly.

Education

Bachelor of Arts -

Guru Nanak Dev University
Amritsar
04.2013

Skills

  • Customer Service
  • Technical Support
  • Quality Assurance
  • Supply chain distribution
  • Strategic Planning
  • Critical Thinking

Certification

Food safety Certificate


Languages

Hindi, English, Punjabi
Native language

Timeline

Shift Supervisor

Dominos's Pizza
10.2021 - Current

Shift Assistant

Papa John's Pizza
11.2020 - 09.2021

Bachelor of Arts -

Guru Nanak Dev University

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Rakesh Kumar