Rajwinder Kaur Aulakh
Guildford
Summary
Records management Focused experienced in overseeing social media marketing for growing organizations. Accomplished in improving lead prospecting, customer acquisition and brand awareness. Offers top skills in planning and project management. Accomplish Digital Marketing Manager with proven success in driving innovation and early adoption of emerging technologies and platforms. Expert in managing relationships with high-profile clients and translating marketing and social media needs into results-driven strategies. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Service Staff Member
University Of Surrey
02.2023 - Current
- Improved customer satisfaction by providing efficient and friendly service during meal periods.
- Enhanced overall dining experience for guests through attentive food presentation and prompt delivery.
- Maintained a clean and sanitary work environment, ensuring compliance with health regulations and safety standards.
- Collaborated with kitchen staff to ensure timely preparation of meals according to customer requests.
- Trained new team members in proper food handling techniques, fostering a culture of safety and cleanliness.
- Provided exceptional service to patrons, addressing any concerns or complaints promptly and professionally.
Digital Marketing Manager
The Achievers
10.2019 - 08.2022
- Increased website traffic by developing and implementing a comprehensive SEO strategy.
- Boosted brand awareness through the creation of engaging social media campaigns.
- Improved customer engagement by conducting regular surveys, analyzing feedback, and making necessary adjustments to digital marketing efforts.
- Maximized email marketing effectiveness by segmenting lists, personalizing content, and monitoring key performance indicators.
- Drove online sales growth by optimizing product listings and implementing promotional strategies on e-commerce platforms.
Education
Master of International Business, United Kingdom - Business Management, United Kingdom
University of Surrey
Guildford, United Kingdom02.2024
Bachelor of Arts - Economics
Kumaon University
Nainital05.2019
Skills
- Quality Control
- Staff Training
- Task Prioritization
- Event Coordination
- Interpersonal Skills
- MS Office
- Content Creator
- Video Editing
- KPI Monitoring
- Audience Engagement
- Customer Relationship Management
- Decision Making
Affiliations
- Cycling
- Yoga
- Dancing
- Acting
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Certification
Winner of Mrs Punjab Contest.
Timeline
Food Service Staff Member
University Of Surrey
02.2023 - Current
Digital Marketing Manager
The Achievers
10.2019 - 08.2022
Master of International Business, United Kingdom - Business Management, United Kingdom
University of Surrey
Bachelor of Arts - Economics
Kumaon University
Winner of Mrs Punjab Contest.
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