Highly skilled professional with expertise in communication, teamwork, and problem-solving. Demonstrates strong time management and adaptability in fast-paced environments. Proficient in customer service, digital literacy, social media marketing tools, and data handling. Experienced in logistics and operations, project support, and maintaining attention to detail. Committed to delivering excellent customer experiences while efficiently managing tasks and supporting cross-functional teams.
As a Team Member at Vape Suppliers Ltd. in Birmingham, I contribute to daily store operations, including inventory management, order processing, and customer service. I assist with stock replenishment, ensure product displays are organized, and support online order fulfillment. I engage with customers both in-store and via digital channels, providing product information and resolving queries to enhance customer satisfaction. I also collaborate with the team to maintain a clean, compliant, and welcoming retail environment. Since joining in January 2025, I have developed strong communication and teamwork skills while gaining valuable experience in a fast-paced retail setting.
As Operations and Logistics Coordinator at Real Metal Arts Pvt. Ltd., I managed the end-to-end supply chain, ensuring timely procurement, production scheduling, and delivery of goods. I coordinated with vendors, monitored inventory levels, and optimized logistics routes to reduce costs and improve efficiency. I implemented tracking systems to enhance transparency and streamlined communication between departments to minimize delays. My role also involved preparing detailed reports on operational performance and supporting strategic planning. Through my efforts, I contributed to a more efficient workflow, reduced lead times, and strengthened client satisfaction by ensuring consistent, on-time deliveries.4o
As a Digital Marketing Manager at D.A.V. Senior Secondary School, I led the development and execution of digital campaigns to enhance the school’s online presence. I managed social media platforms, improved website engagement, and created compelling content to promote events and achievements. I implemented SEO strategies and used analytics tools to track performance, resulting in increased visibility and student inquiries. I also coordinated with the administrative team to ensure consistent branding and timely communication with parents and the community. My efforts significantly contributed to strengthening the school’s digital footprint and fostering a more connected and informed school environment.
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