Raju Kumar Suram
Edinburgh,EDH
Summary
Driven and efficient, excelled as a Crew Member at Maharaja Restaurant, mastering customer service and teamwork. Demonstrated unparalleled time management and problem-solving skills, effectively juggling multiple orders with precision. Proactive approach and ability to thrive in fast-paced environments led to significant improvements in service delivery and team efficiency. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
1
1
year of professional experience
Work History
Sales Assistant
Oppo Mobiles Delhi
2023.07 - 2024.12
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed approximately 30 incoming calls ,emails and faxes
Crew Team Member
Maharaja Restaurant
2024.08 - 2024.09
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Managed approximately 30 incoming calls ,emails and faxes per day from customers
Education
Bachelor of Science - Civil Engineering
KL UNIVERSITY
INDIA06.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Instant decision making
- Hyper active
Languages
Telugu, Hindi
Native language
English
Intermediate
B1
Timeline
Crew Team Member
Maharaja Restaurant
2024.08 - 2024.09
Sales Assistant
Oppo Mobiles Delhi
2023.07 - 2024.12
Bachelor of Science - Civil Engineering
KL UNIVERSITY
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