RAJU AHMED AARUN
Glasgow
Summary
Accomplished Hospitality Professional with expertise in restaurant operations and team leadership. Manages kitchen and front-of-house activities to enhance customer satisfaction and operational efficiency. Implements budget management, stock control, and digital marketing strategies to optimise costs and drive business growth. Committed to elevating guest experiences through effective team management and innovative marketing efforts.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Chef/Assistant Food & Beverage Manager
Booffi Forge Retail
Glasgow
07.2025 - Current
- Manage dual responsibilities, working effectively both in the kitchen and on the floor supervising service.
- As chef I would help the Chinese food section. starting from ordering stock to food preparation to cooking Chinese dishes
- Coordinate workflow of the kitchen to ensure smooth operations during peak hours as I have great understanding of front of house and kitchen. So I would be the bridge between the kitchen and food service.
- As a buffet restaurant, food is required consistently checked, topped up, cleaned, changed food pan. I would communicate with the food service team and top up as required.
- Supervise junior staff, assign duties, and ensure adherence to food safety standards.
- Manage kitchen inventory checks, ordering supplies, and maintaining cost efficiency, work with head chef to manage budget and kitchen staff rota.
- I always find myself great at working with team and naturally find myself in managerial position and handle it very well. Some comes from my project management study and working different places at different positions. And I thrive in this managerial role.
Head Chef/Kitchen Manager
6Burgerz
London
06.2022 - 05.2025
- Started as Grill Chef and Promoted to Head Chef under Skilled Worker Visa sponsorship due to exceptional performance and reliability.
- As head chef in small size business I took extra responsibilities. I would work with the kitchen team, control in-house guest tickets, and Uber, Just Eats deliveries. Do stock orders and manage food budget. Manage the kitchen operation and team.
- Manage, oversee, get involved with kitchen opening and closing, cleaning process
- Worked closely with business owners to understand better the business and customer service as well
- Successfully controlled budgets, managed waste, and optimized stock levels, significantly improving profit margins using my field study in project management
- Responsible for recruitment, training, and performance reviews of the kitchen staff
- Ensured 100% compliance with Health & Safety, Food Hygiene, and licensing laws.
- Applied marketing ideas and operational strategies to increase sales and customer retention.
SHIFT LEADER/ASSISTANT MANAGER
Caffè Nero
London
02.2022 - 05.2022
- Managed daily operations of a high-volume coffee shop, consistently achieving sales targets.
- Trained new staff on barista skills, machine maintenance, and customer service protocols.
- Oversaw opening and closing procedures, cash reconciliation, and weekly stock takes.
- Was offered Assistant Manager Role but had to decline to pursue sponsorship job opportunities at 6burgerz
FRONT OF HOUSE
KIN + DEUM
London
01.2022 - 05.2022
- Took customer food and drink orders, served meals, and processed payments to enhance dining experience
- Worked at the bar during assigned shifts to serve customers
- Cleaned and reset tables after each dining session to maintain a welcoming environment
- Completed opening or closing shifts while adhering to checks and HACCP regulations to ensure compliance and safety
- Joined KIN+DEUM, an authentic Thai restaurant, in Front of House role
SHIFT SUPERVISOR
The Orange Buffalo
London
08.2021 - 01.2022
- Promoted from Chef to Supervisor within 4 months in fast-paced QSR environment, demonstrating adaptability and quick learning.
- Managed kitchen and service stations, ensuring quick turnaround times during busy shifts.
- Managed cash transactions, coordinated staff rotas, and upheld cleanliness standards to ensure efficient kitchen operations.
- Prepared various food items, including chopping salads, making sauces, marinating meats, and cooking them.
- Transferred to The Halal Guys due to restaurant closure, left after one month due to distance from residence.
BARTENDER
The Steel Yard
London
05.2021 - 08.2021
- Prepared and served alcoholic and non-alcoholic beverages professionally.
- Maintained a clean and well-stocked bar area, managed inventory levels, and handled transactions efficiently.
- Ensured excellent customer experience and adherence to licensing regulations.
INTERNATIONAL TRADE ASSISTANT
JONHOS Floors
09.2019 - 02.2020
- Managed international buyer accounts and handled online marketing activities.
- Co-developed and managed the company website, demonstrating strong IT and technical skills.
- Assisted with administrative tasks, communication with international clients, and order processing.
- Gained valuable experience in business operations, supply chain, and digital marketing.
BARISTA/FOH
MAAN COFFEE
Huzhou
06.2018 - 08.2018
- Took customers' orders, processed payments, crafted drinks, and served them efficiently.
- Collaborated with team on opening and closing shifts to ensure compliance with operational standards.
- Worked at Maan Coffee for 3 months as front of house and barista during summer holiday.
Education
Bachelor - Computer Science and Technology
Huzhou University
China06-2020
Higher Secondary Certificate - Science
Metropolitan School & College
Dhaka06-2014
PGD - Project Management
University of Westminster
London, ENG05-2022
Secondary School Certificate - Science
Armanitola Government High School
Dhaka01-2012
Skills
- Menu Development
- Food Presentation
- Stock Control & Inventory
- Procurement & Ordering
- Budget Management
- Profit & Loss Analysis
- Cash handling
- Rota & Shift Management
- AI Tools & Automation
- Customer Service Excellence
- Customer acquisition
- Staff training
- Team Leadership
- Conflict Resolution
- Video editing
Certification
- Level 3 Diploma in Professional Chef
- Level 2 Highfield Food Safety & Hygiene
- Level 2 Food Safety Awareness
- Care Certificate
Languages
Bangla
English
Hindi
Chinese
Custom
- MR. SHIWAM SINGH, Branch Manager, BOOFFI Clydebank, 07471181457, shiwamsingh18@gmail.com
- MR. OLEGS PAVLOVS, Area Manager, Nero Holdings (Caffè Nero), 07974 032711, peoplesupport@caffenero.com
Personal Information
Willing To Relocate: 1
Timeline
Chef/Assistant Food & Beverage Manager
Booffi Forge Retail
07.2025 - Current
Head Chef/Kitchen Manager
6Burgerz
06.2022 - 05.2025
SHIFT LEADER/ASSISTANT MANAGER
Caffè Nero
02.2022 - 05.2022
FRONT OF HOUSE
KIN + DEUM
01.2022 - 05.2022
SHIFT SUPERVISOR
The Orange Buffalo
08.2021 - 01.2022
BARTENDER
The Steel Yard
05.2021 - 08.2021
INTERNATIONAL TRADE ASSISTANT
JONHOS Floors
09.2019 - 02.2020
BARISTA/FOH
MAAN COFFEE
06.2018 - 08.2018
Bachelor - Computer Science and Technology
Huzhou University
Higher Secondary Certificate - Science
Metropolitan School & College
PGD - Project Management
University of Westminster
Secondary School Certificate - Science
Armanitola Government High School