Raj Yuvraj Sandhu
Staines,Surrey
Summary
Organised and reliable individual with experience in customer service, office support, and stock coordination. Comfortable working in busy environments, handling enquiries, maintaining accurate records, and following procedures. Known for staying calm under pressure, working well with others, and taking responsibility for tasks. Looking to build experience within a structured, team-focused operational role.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Professional Carer
cera care
Walton On Thames, Surrey
05.2025 - 01.2026
- Provided professional, person-centred support while strictly adhering to safety, safeguarding, and organisational procedures.
- Maintained accurate records and documentation in line with regulatory and company requirements.
- Communicated effectively with service users, families, and internal teams to address concerns and resolve issues promptly.
- Demonstrated calm decision-making and resilience when managing challenging or time-sensitive situations.
- Managed care visits for up to a dozen clients per day, maintaining punctuality and efficient time management across multiple locations.
- Followed detailed care plans and instructions accurately, showing strong attention to detail and accountability.
- Maintained confidentiality and handled sensitive information responsibly at all times.
Receptionist
General Home Maintenance Ltd Construction Company
ㅤ
08.2024 - 05.2025
- Acted as the first point of contact for clients, contractors, and internal staff, handling enquiries via telephone and email.
- Managed incoming and outgoing communications, ensuring messages and information were passed accurately and in a timely manner.
- Maintained accurate records, logs, and documentation in line with company procedures and confidentiality requirements.
- Coordinated appointments and supported daily office operations in a fast-paced working environment.
- Used office systems and a multi-line telephone system to manage high call volumes efficiently.
- Assisted with general administrative tasks while prioritising workload to meet daily deadlines.
- Demonstrated professionalism, attention to detail, and calm decision-making when dealing with urgent or unexpected issues.
Office & Stock Assistant
yush catering
hayes, Middlesex
11.2022 - 05.2024
- Supported day-to-day office operations by assisting with basic administrative tasks, record keeping, and document organisation.
- Assisted with stock management activities including monitoring inventory levels, organising stock areas, and reporting shortages or discrepancies.
- Maintained accurate stock records and ensured goods were stored correctly in line with hygiene and safety procedures.
- Acted as a point of contact for internal enquiries, communicating clearly with family members and suppliers when required.
- Helped prepare orders and ensure stock availability to support timely service delivery.
- Maintained a clean, organised, and safe working environment, demonstrating attention to detail and compliance with procedures.
- Worked effectively under time pressure, prioritising tasks to meet daily operational needs.
Education
GCSEs - English, Maths, RE, Science, Geography
Khalsa Secondary Academy
Slough 09.2019 - 06.2022
Access to Higher Education Diploma - Health & Nursing
Open Study College
Birmingham, United Kingdom 02.2025 - 02.2027
Skills
- Clear and professional communication with customers, colleagues, and external contacts
- Confident handling of enquiries by phone and email in fast-paced environments
- Strong attention to detail when completing records, logs, and administrative tasks
- Comfortable working with computer systems and learning new software quickly
- Organised and reliable, able to manage multiple tasks and meet tight deadlines
- Calm under pressure and able to adapt to changing priorities
- Safety-focused mindset with respect for procedures, confidentiality, and compliance
- Team-oriented approach with the ability to work independently when required
Languages
English
Native
panjabi
Fluent
Hindi
Advanced
References
References available upon request.
Timeline
Professional Carer
cera care
05.2025 - 01.2026
Access to Higher Education Diploma - Health & Nursing
Open Study College
02.2025 - 02.2027
Receptionist
General Home Maintenance Ltd Construction Company
08.2024 - 05.2025
Office & Stock Assistant
yush catering
11.2022 - 05.2024
GCSEs - English, Maths, RE, Science, Geography
Khalsa Secondary Academy
09.2019 - 06.2022