Rajnaa Anandh
Sheffield,UK
Summary
Payroll and operations professional with experience in payroll processing, financial operations, and data validation within high-volume environments. Skilled in supporting the end-to-end payroll cycle, ensuring accuracy, compliance, and timely delivery. Strong knowledge of UK payroll regulations, audit processes and data handling requirements. Advanced user of Microsoft Excel with a track record of improving reporting efficiency and resolving complex payroll queries. Effective communicator with experience working across HR, finance, and operational teams.
Overview
7
7
years of professional experience
2024
2024
years of post-secondary education
Work history
Payroll Analyst
Royal Mail Group
Sheffield, UK
2025.06 - 2026.04
- Processed and validated payroll data, ensuring accurate and timely employee payments.
- Supported the end-to-end payroll cycle including data input, validation, and reconciliation.
- Investigated and resolved payroll discrepancies in collaboration with HR and finance teams.
- Conducted payroll audits and checks to maintain data accuracy and compliance.
- Produced payroll reports and insights to support decision-making and business reporting.
- Improved Excel-based validation processes, increasing efficiency and reducing manual errors.
- Managed payroll queries and escalations, ensuring clear communication and timely resolution.
Operations Team Lead
Citi Bank India
Chennai, India
2023.04 - 2025.01
- Managed a team delivering high-volume financial and operational processes in a regulated environment.
- Oversaw workflow management and ensured SLA adherence across multiple processes.
- Acted as escalation point for complex issues, ensuring minimal disruption to operations.
- Led audit and compliance activities, improving turnaround time and reporting accuracy.
- Developed dashboards and reports to monitor performance, KPIs, and operational trends.
- Collaborated with internal stakeholders to improve processes and ensure regulatory compliance.
Senior Operations Analyst
Citi Bank India
Chennai, India
2021.08 - 2023.03
- Handled end-to-end case processing and data analysis within a compliance-driven environment.
- Produced reports to support operational and regulatory decision-making.
- Supported internal audits and compliance checks.
- Identified process improvements to enhance efficiency and reduce turnaround time.
Operations Support Analyst
Citi Bank India
Chennai, India
2019.06 - 2021.07
- Processed high-volume transactions with a strong focus on accuracy and compliance.
- Performed data validation, audits, and quality checks.
- Delivered training and onboarding support to new team members.
- Resolved client queries within defined SLAs.
Education
MBA - Finance
Loyola College
ChennaiBachelor of Commerce - B.A. Commerce
Stella Maris College
ChennaiIntermediate Certification - Finance
The Institute of Cost Accountants of India
ChennaiHigh School Diploma - undefined
St. Francis Xavier Anglo Indian High School
ChennaiSkills
- Payroll Processing & Administration
- End-to-End Payroll Cycle
- Payroll Data Input & Validation
- Payroll Audits & Compliance
- UK Payroll Legislation & Statutory Requirements
- Microsoft Excel
- Data Analysis & Insight Reporting
- Stakeholder Communication
- Query Resolution & Escalation Handling
- GDPR & Data Protection Compliance
Languages
English – Fluent
Tamil – Fluent
Malayalam – Native
French – Elementary (A2)
Awards & Achievements
Citi Gratitude Awards – Gold (2023), Silver (2022, 2024), Bronze (2021, 2024), Copper (2021, 2022), CSR Recognition (Pathway to Progress) – Citi Bank (2020), Certified Intermediate Examination – Institute of Cost Accountants of India (2019), School Second Rank for Academic Excellence (2016), Certified Junior Grade Typewriting – Department of Technical Education (2015)
Timeline
Payroll Analyst
Royal Mail Group
2025.06 - 2026.04
Operations Team Lead
Citi Bank India
2023.04 - 2025.01
Senior Operations Analyst
Citi Bank India
2021.08 - 2023.03
Operations Support Analyst
Citi Bank India
2019.06 - 2021.07
Bachelor of Commerce - B.A. Commerce
Stella Maris College
Intermediate Certification - Finance
The Institute of Cost Accountants of India
High School Diploma - undefined
St. Francis Xavier Anglo Indian High School
MBA - Finance
Loyola College