Rajkumar Velusamy
London
Summary
Results-driven Test Automation Lead with over 13 years of experience delivering high-quality software solutions in the finance, insurance, and media sectors. Specializes in designing and implementing scalable automation frameworks using modern tools such as Playwright, WebdriverIO, Selenium, and Appium, with strong proficiency in UI, API, and microservices testing. Proven track record of driving quality excellence through Agile leadership, shift-left testing, and continuous integration practices. Skilled in mentoring teams, collaborating with cross-functional stakeholders, and championing innovation in test engineering to accelerate delivery and enhance customer satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Test Automation Lead
Sky UK Limited
10.2022 - Current
- Overview: Sky is a leading media and entertainment company offering a wide range of services including TV, broadband, mobile, smart home/insurance, and streaming. The organization aimed to enhance its customer experience by driving digital transformation initiatives across its service platforms.
- This program focused on implementing user-centric, self-service digital tools to streamline customer interactions and reduce dependency on traditional support channels.
- Objectives: Enable seamless customer onboarding and account management. Digitize service touchpoints to reduce call center volume. Improve cross-platform customer journeys (TV, broadband, mobile, etc.). Enhance digital conversion and checkout experience. Facilitate service transitions like home move and bundled purchases.
- Key Deliverables: 1. Digital Home Move Journey Developed a digital experience allowing customers to notify Sky about a house move and seamlessly transfer their services (TV, broadband, mobile) to their new address. Integrated backend systems to verify availability at the new location and present eligible plans. Automated appointment scheduling for broadband/TV installations. Upsell the new products for new home.
- 2. Digital Basket Platform Designed and launched a unified "digital basket" allowing customers to add multiple Sky products and services into a single cart. Enabled real-time validation of service compatibility and eligibility. Supported cross-sell and upsell strategies by surfacing relevant add-ons during checkout.
- 3. Digital Shared Checkout Implemented a shared checkout platform supporting all product verticals (TV, broadband, mobile, streaming). Unified payment processing and order submission for multi-product purchases. Integrated identity verification, payment methods, and promotions/discounts. Optimized for mobile and desktop experiences with responsive design and accessibility standards.
- Key Responsibilities & Achievements: Framework Design & Automation Development: Architected and maintained a highly modular automation framework using Playwright with TypeScript for both UI and API testing, focusing on scalability and maintainability to support continuous feature delivery.
- Visual and Accessibility Testing: Integrated Percy for visual regression testing and Axe & Evinced for automated accessibility checks, ensuring the platform adheres to design and accessibility standards to serve a diverse user base.
- Microservices & API Testing: Developed and maintained contract and integration tests for a microservices architecture using GraphQL and REST APIs, validating service interoperability and data integrity in a provider-subscriber model.
- Cross-Browser & Cross-Device Compatibility: Led automation strategies leveraging BrowserStack to verify consistent UI and functional behavior across multiple browsers and device types, critical for customer-facing applications.
- Agile Leadership & Collaboration: Acted as a key quality advocate within Agile squads, collaborating closely with Product Owners, Architects, and Developers to define acceptance criteria, perform requirement analysis, and ensure test coverage from early development phases.
- Continuous Integration & Delivery: Built and optimized automated test execution pipelines using Concourse, enabling seamless integration of feature branch testing and promoting faster feedback loops on quality.
- Team Mentorship & Knowledge Sharing: Mentored junior automation engineers, conducting regular code reviews and knowledge-sharing sessions to uplift the overall test engineering capabilities within the department.
- Shift-Left Testing Promotion: Championed early involvement in testing through active participation in backlog grooming, sprint planning, and pair testing with developers, significantly reducing defect leakage to production.
- Exploratory & AB Testing Support: Conducted exploratory testing and supported AB testing experiments using Optimizely to validate user experience hypotheses and optimize feature rollouts.
- Sky is a leading media and entertainment company offering a wide range of services including TV, broadband, mobile, smart home/insurance, and streaming. The organization aimed to enhance its customer experience by driving digital transformation initiatives across its service platforms.
Test Automation Lead
Cognizant Worldwide Limited
03.2022 - 09.2022
- Project: Sky Help Sky Help is a comprehensive platform designed to assist customers and agents by streamlining query resolution processes, improving service efficiency, and enhancing customer satisfaction through automated support tools.
- Key Responsibilities & Achievements: Automation Framework Development: Designed and implemented robust automation scripts for UI and API testing using Playwright with TypeScript, ensuring high test coverage and reliability for sanity and regression suites.
- Visual & Accessibility Testing: Leveraged Percy for visual regression and Axe for accessibility testing to maintain quality and compliance with design and accessibility guidelines.
- Microservices Testing: Executed comprehensive testing for microservices using provider-subscriber model, validating API contracts and integration flows.
- Cross-Browser Testing: Utilized BrowserStack to ensure consistent application performance across various browsers and devices.
- Agile Collaboration: Worked closely with product owners and development teams to analyze requirements, participate in Agile ceremonies, and ensure early detection of defects.
- Continuous Integration: Managed automated test executions via TeamCity CI pipelines, supporting fast feedback and reliable releases.
- Regression & Test Case Management: Modified and maintained test cases in response to evolving functional requirements and performed regression testing for each release.
- Team Coordination & Mentorship: Supported team efforts by mentoring junior members and maintaining high-quality automation standards.
Senior Test Automation Engineer
Wipro Technologies
09.2018 - 02.2022
- Client: Lloyds Banking Group Projects: Open Banking & Internet Banking Open Banking is a transformative initiative enabling third-party financial service providers to securely access consumer banking data via APIs, fostering innovation in financial services. The Internet Banking project offers customers 24/7 access to manage accounts, transfer funds, pay bills, and perform overseas payments with enhanced security and usability.
- Key Responsibilities & Achievements: Test Case Development & Requirement Mapping: Created detailed functional test cases and mapped requirements using JIRA to ensure comprehensive coverage of business scenarios.
- UI & API Automation: Developed and maintained automation scripts for UI testing using WebdriverIO (JavaScript) and Cucumber framework, alongside API automation using NodeJS and REST Assured to cover regression and sanity suites.
- Mobile Automation: Automated mobile testing using Appium with Cucumber, ensuring robust coverage across Android and iOS platforms.
- Visual Testing: Integrated Applitools for visual validation to catch UI regressions and improve user experience.
- Cross-Browser Testing: Utilized Sauce Labs for automated cross-browser testing to guarantee consistent performance across multiple browsers.
- Microservices & Contract Testing: Designed and executed contract tests for microservices, validating provider and subscriber interactions and data accuracy.
- Agile Process Engagement: Participated actively in Agile ceremonies including backlog grooming, sprint planning, demos, and retrospectives to ensure alignment and rapid feedback.
- Continuous Integration: Implemented CI pipelines using Jenkins, managing branch workflows, automated test execution, and reporting for faster release cycles.
- Defect Management & Monitoring: Raised and tracked defects using ALM and utilized Splunk for log analysis and monitoring, aiding in faster root cause analysis and resolution.
- Framework Transformation: Led efforts to build and enhance automation frameworks from scratch, introducing best practices, reusable components, and scalability improvements.
Senior Test Automation Engineer
Wipro Technologies
03.2016 - 08.2018
- Client: Aviva Health Insurance, UK Project: Mainframe to Appian Platform Migration This project involved migrating and enhancing a legacy mainframe platform to a modern Appian-based UI. The initiative focused on improving user experience, adding new business functionalities, and enabling Aviva colleagues to efficiently manage customer data, quotes, and claims through a responsive, scalable system.
- Key Responsibilities & Achievements: Requirement Analysis & Agile Collaboration: Engaged closely with product owners and development teams for detailed requirement analysis, backlog grooming, sprint planning, and demos within an Agile framework.
- Functional Test Design & Execution: Created comprehensive functional test cases mapped to business requirements using JIRA; coordinated test execution across multiple Agile sprints.
- UI Automation Development: Developed scalable UI automation scripts using Selenium WebDriver (Java), JUnit, and Cucumber framework for regression and sanity testing suites.
- API Automation: Designed and implemented REST Assured API automation scripts to ensure backend service validation and integration quality.
- Continuous Integration: Supported CI pipelines using Jenkins, managing automated test runs for feature branches, and ensuring timely feedback to development teams.
- Defect Reporting & Root Cause Analysis: Logged and tracked defects in JIRA, prepared detailed root cause analysis reports to identify defect patterns and improve testing efficiency.
- Test Framework Enhancement: Contributed to framework improvements, incorporating reusable components and aligning with best practices for maintainability.
- Stakeholder Reporting: Prepared and shared comprehensive test coverage and defect reports with Test Managers and stakeholders, enabling informed decision-making.
Automation Test Engineer
Wipro Technologies
01.2013 - 02.2016
- Client: Nationwide Insurance, USA Project: Internet Change Processing This project aimed to automate the policy change process for auto, homeowner, and renters insurance, enhancing user experience and enabling seamless multi-device access via HTML5, supporting web, mobile, tablets, and PDAs. The initiative improved customer retention and sales through a user-friendly, efficient platform for policy management.
- Key Responsibilities & Achievements: Collaboration & Requirement Analysis: Worked closely with Product Owners and development teams to analyze story cards, define acceptance criteria, and translate business requirements into functional test scripts.
- UI Automation Development: Developed automated test scripts using Watir (Ruby) with the Cucumber framework for UI sanity and regression testing.
- Continuous Integration & Deployment: Managed code commits and automated test execution using Hudson CI, supporting frequent builds and rapid feedback.
- Test Management & Reporting: Maintained test results and documentation within HP Application Lifecycle Management (ALM) to track coverage and quality metrics.
- Agile Participation: Actively involved in Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives to foster team collaboration and ensure alignment with project goals.
- Stakeholder Communication: Conducted test demos and reviews with Business Analysts to secure sign-off on user stories and test coverage.
- Cross-Functional Coordination: Liaised with on-site partners and cross-functional teams to report automation progress, identify issues early, and ensure smooth delivery.
Education
Master of Information Technology -
Vellore Institute of Technology
Tamil Nadu, India01.2016
Master of Science - Information Technology
Bharathiar University
Tamil Nadu, India01.2012
Bachelor of Science - Computer Science
Bharathiar University
Tamil Nadu, India01.2010
Skills
Testing Types:Functional, Integration, End-to-End, Regression, API Automation, Microservices & Contract Testing, Visual & Accessibility Testing, Exploratory Testing
Automation Tools: Playwright (TypeScript), WebdriverIO (JavaScript), Selenium WebDriver (Java), Appium, Cucumber (BDD), REST Assured, Postman, Percy, Axe, Evinced, BrowserStack, Sauce Labs
Programming Languages: TypeScript, JavaScript (Nodejs), Java, Ruby, SQL
Test Management Tools: JIRA, HP Quality Center ALM, Splunk
CI/CD Tools: Jenkins, Concourse, Docker, TeamCity, Hudson
Version Control: Git
Methodologies: Agile (SCRUM), SAFE
Other: Docker, AB Testing (Optimizely), Microservices Architecture, Code Review & Mentorship
Certification
SAFe 6 Agilist (Scaled Agile Framework)
Timeline
Test Automation Lead
Sky UK Limited
10.2022 - Current
Test Automation Lead
Cognizant Worldwide Limited
03.2022 - 09.2022
Senior Test Automation Engineer
Wipro Technologies
09.2018 - 02.2022
Senior Test Automation Engineer
Wipro Technologies
03.2016 - 08.2018
Automation Test Engineer
Wipro Technologies
01.2013 - 02.2016
Master of Science - Information Technology
Bharathiar University
Bachelor of Science - Computer Science
Bharathiar University
Master of Information Technology -
Vellore Institute of Technology