Rajkumar Arra
Walton,Liverpool
Summary
Talented ERP Administrator with proven record of success in systems administration. Accomplished in full-scale implementations and updates, breach investigations and user support. Focused on delivering cost-effective and scalable system configurations.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
ERP and CRM ADMINISTRATOR
Agastya Agro Limted
Hyderabad
07.2018 - 01.2021
- Delivered first-line support to troubleshoot, diagnose and resolve issues with company software.
- Protected data and systems from viruses by maintaining robust security.
- Provided hands-on assistance to deliver wide range of project elements.
- Installed, tested ad integrated software products.
- Supported implementation of company-wide technological changes and updates.
- Trained and mentored junior consultants in troubleshooting and resolution techniques.
- Prepared documentation and training manuals for users and other consultants.
- Used client-facing consulting capabilities to deliver outstanding service and satisfaction.
- Planned and delivered software product demonstrations for client projects.
- Provided support, education and training to increase user confidence navigating IT systems.
- Set-up new users with IT systems and equipment, offering further support and guidance to new starters.
- Offered flexible assistance to resolve major system issues outside of normal working hours.
- Tailored solutions to meet specific business requirements by working with available infrastructure and time and budget constraints.
- Presented technical solutions clearly in written or oral reports to enhance understanding.
- Supported on-time project completion, working within client requirements and budget constraints.
Education
Master of Science - International Business
University of Hertfordshire
Hatfield 01.2021 - 07.2022
Skills
- Accurate & Timely data input in ERP system
- Production modules (production journals , bill of materials ,production reports )
- Stock modules (stock ledger report , stock movement report ,stock analysis report ,stock reconciliation)
- Purchase module (vendor creation , vendor reconciliation ,purchase order creation, vendor reconciliations)
- Account module (journal entries, individual account reconciliations, payment reconciliations)
- HR module ( contact creation, user creation, account creations ,user access for individual modules )
- Security Restrictions for the users based on the job role
- Providing support to ERP management team and business management team towards ensuring business activity
- Working with ERP management team for investigation and reconciliation of errors and working solution
- Understanding day to day operational requirements and resolving major and minor errors in the database by using ERP management technology
- Supporting the team and resolving the issues in system and running the business smooth
- Google Workspace
- Customer-focused
Languages
English
Advanced
Quote
Opportunities Don't happen.You create them.
Chris Grosser
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
ODOO ERP & CRM
Interests
Travelling , Exploring the Places ,Analyzing the Subject and Learning the new skills
Timeline
Master of Science - International Business
University of Hertfordshire
01.2021 - 07.2022
ERP and CRM ADMINISTRATOR
Agastya Agro Limted
07.2018 - 01.2021
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