Summary
Overview
Work History
Education
Skills
Websites
Software Tools
Languages
Accomplishments
Certification
Timeline
Hi, I’m

Raj Kiran Pasumarthi

Newcastle Upon Tyne
Raj Kiran Pasumarthi

Summary

Experienced software engineer followed by a master’s degree in computer science with a passion for developing innovative programs that expedite the efficiency and effectiveness of organizational success. Well-versed in technology and writing code to create systems that are reliable and user-friendly. Skilled leader who has the proven ability to motivate, educate, and manage a team of professionals to build software programs and effectively track changes. Confident communicator, strategic thinker, and innovative creator to develop software that is customized to meet a company's organizational needs and highlight their core competencies that excels the reputation of the organization as well as professional career.

Overview

2
years of professional experience
1
Certification

Work History

Wipro Technologies
Hyderabad, India

Project Engineer
06.2019 - 08.2021

Job overview

  • Presided over integration and resolving of users' acceptance testing environment issues, ensuring zero defects on CITI Bank android and web applications
  • Maintained process stability by providing 24/7 technical support for software applications, contributing to 20% fewer response time incidents
  • Examined Splunk logs to identify and solve errors in two major CITI bank products, streamlining process cycle by 40%
  • Good knowledge on ServiceNow ITSM platform
  • Utilized RLM to deploy updated packages down to 80+ systems, increasing cross-product compatibility by 60%
  • Facilitated comprehensive tracking and management of 200+ IT incidents, requests, and changes monthly to ensure compliance with Service Level Agreements
  • Expedited team promotion to Senior IT Project Engineer by rapidly resolving 96% of customer tickets impacting business within 48 hours
  • Achieved 80% customer satisfaction ratings by adhering to best practices and successfully collaborating with cross-functional stakeholders
  • Trained and mentored junior engineers, providing guidance and direction

Education

Newcastle University
Newcastle Upon Tyne, United Kingdom

Master of Science from Computer Science
12.2022

University Overview

Grade: Merit

Andhra University
Vizag, India

Bachelor of Science from Computer Science and Engineering
04.2019

University Overview

Grade: First Class

Skills

  • C
  • Data Structures
  • Java
  • Basics of Python
  • SQL
  • HTML 5
  • JavaScript
  • Basics of Nodejs
  • Java Server Pages
  • jQuery
  • Java Servlets
  • Firebase
  • Agile Methodology
  • Azure DevOps
  • Software Development Life-Cycle
  • User Acceptance Testing (UAT)
  • Software Quality Assurance- Manual Testing
  • Basics of ML
  • Git
  • Active Learner
  • Creative problem solving
  • Teamwork and Collaboration
  • Passion for coding
  • Bug Fixes

Software Tools

• Android Studio
• NetBeans IDE
• IntelliJ IDEA
• Jupyter Notebook
• Splunk
• Jenkins
• RLM
• Appdynamics
• ServiceNow

Languages

Telugu
Native language
English
Upper intermediate
B2
Hindi
Advanced
C1

Accomplishments

  • Project Title: Prediction of Heart Disease using Machine Learning Algorithms
    Description: Developed a web application using ML algorithms & the popular heart disease dataset to accurately predict human heart conditions, boosting accuracy rate by 10%. Different machine learning techniques were applied on the popular heart disease dataset and the algorithm that performs well based on accuracy rate is picked. And a web application is designed using the best model to predict the heart condition of an unseen individual data.
    GitHub: https://github.com/kiran879/ncl-Heart-disease-predictor.git
    Technologies used: Jupyter Notebook, python, Spyder IDE, Streamlit library, Joblib library, github.
  • Project Title: Tour- Bus Ticket Booking
    Description: Developed an android app which helps to book bus tickets on round trip to four different castles in UK. This was a team project where where my role was backend developer. This app shows the entry ticket price of the castle and shows the nearby attractions of that castle. It calculates the total amount to be paid for all the tickets and the entry price of the castle. Once the payment is done, this app sends the tickets to the given mail address.
    GitHub: https://github.com/kiran879/NCL_Tour_app.git
    Technologies used: Android Studio, github, Firebase.
  • Project Title: Crop Management System
    Description: It is the software application in which farmer can get suggestions for the good production of their crops. Farmers can post their problems about the crop and get best solution over it.
    GitHub: https://github.com/kiran879/crop.git
    Technologies Used: NetBeans IDE, MySQL
  • Project Title: Vehicle Registration System
    Description: Vehicle registration system deals with the registration of vehicles. It stores the details of the owner of the vehicle along with the details of vehicle. It also changes or updates the owner of the vehicle in case of secondhand vehicles.
    GitHub: https://github.com/kiran879/vehicle.git
    Technologies used: HTML, CSS, JSP, MySQL, Apache Tomcat.
  • Collaborated with team of 14 in the solving the issues of CITI Bank web applications.
  • Documented and resolved over 200 critical issues which led to user acceptance testing environment stability.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Android App Development Workshop Training - [Oct, 2017]
  • Cyber Security and Malware Analysis- Level-1 Training - [Dec, 2016]
  • Cloud Computing Training - [Feb-Apr, 2019]
  • Introduction to Python Training - [Jul-Sep, 2017]
  • Smart India Hackathon, [Microsoft Student Partner] - [5th Oct, 2017]

Timeline

Project Engineer

Wipro Technologies
06.2019 - 08.2021

Newcastle University

Master of Science from Computer Science

Andhra University

Bachelor of Science from Computer Science and Engineering
Raj Kiran Pasumarthi