Summary
Overview
Work history
Education
Languages
Timeline
Generic

Rajinder Kaur Jabbal

Spalding,liconshire

Summary

Organised Pharmacy Assistant with knack for providing excellent customer service and ensuring smooth daily operations. Skilled in inventory management, medication dispensing, and patient consultations, contributing to well-functioning pharmacy environment. Known for supporting pharmacists and team members to enhance service delivery and patient satisfaction.

Overview

34
34
years of professional experience
8
8
years of post-secondary education

Work history

Pharmacy assistant

kingsway pharmacy
East Ham, Newham
09.2013 - 10.2024
  • Managed cash till accurately whilst handling transactions, minimising any financial discrepancies.
  • Instructed on correct use of prescribed medications and warned of potential interactions or contraindications.
  • Maintained high standards of cleanliness within the pharmacy, promoting a healthy environment for customers.
  • Assisted with dispensing duties during busy periods to aid pharmacy workflow.
  • Consulted senior pharmacy staff for additional advice on complex patient health queries.
  • Answered questions and helped pharmacy customers locate desired items.
  • Educated patients in monitoring and maintaining good health.
  • Kept pharmacy counter and related areas clean, neat and organised.
  • Secured drugs against loss, tampering and misuse following correct protocols.
  • Greeted customers and provided friendly, knowledgeable healthcare advice and service.
  • Supported pharmacist in compiling monthly reports to monitor sales trends and inventory levels.
  • Assessed medication suitability through thorough medical history checks.
  • Liaised with medical representatives for timely replenishment of stocks and promotional activities.
  • Validated and prioritised prescriptions ready for dispensing.
  • Assisted in the dispensing of prescriptions to ensure customer satisfaction.
  • Educated customers about proper usage and potential side effects of prescribed drugs.
  • Promoted wellness products strategically, increasing awareness among customers.
  • Dispensed medications under supervision of pharmacist, ensuring safe practices at all times.
  • Maintained confidential patient records in line with data protection laws.
  • Provided excellent customer service, resulting in repeat business from satisfied customers.
  • Verified patient exemption statuses to avoid fines.
  • Applied correct pricing structures and controls for pharmacy, POM and GSL products.
  • Dispensed medication accurately against customer prescriptions.
  • Answered telephones and provided information about order status, shop hours and pharmacy procedures.
  • Enhanced efficiency by organising medication shelves according to categories and expiry dates.
  • Confirmed patient details before dispensing medication, eliminating prescription errors.
  • Minimised patient waiting times through excellent prioritisation and multitasking.
  • Served customers to drive sales and deliver top-quality experiences.
  • Delivered tailored assistance to customers with disabilities.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Applied positive customer service approach to increase satisfaction levels.

Pharmacy assistant

munro pharmacy
East Ham, Newham
10.2003 - 10.2023
  • Assisted with dispensing duties during busy periods to aid pharmacy workflow.
  • Confirmed patient details before dispensing medication, eliminating prescription errors.
  • Verified patient exemption statuses to avoid fines.
  • Monitored and ordered pharmacy supplies to meet customer demand.
  • Maintained high standards of cleanliness within the pharmacy, promoting a healthy environment for customers.
  • Enhanced efficiency by organising medication shelves according to categories and expiry dates.

Pharmacy assistant

Lalls Chemist
East Ham, Newham
09.1990 - 09.1990
  • Managed stock levels effectively to prevent shortages or excesses.
  • Assisted pharmacy staff in preparing medications and filling orders.
  • Conducted regular stock checks to maintain an accurate inventory system.
  • Provided excellent customer service, resulting in repeat business from satisfied customers.
  • Greeted customers and provided friendly, knowledgeable healthcare advice and service.
  • Prioritised tasks effectively during busy periods, maintaining excellent level of service without disruptions or delays.
  • Confirmed patient details before dispensing medication, eliminating prescription errors.
  • Educated customers about proper usage and potential side effects of prescribed drugs.
  • Answered telephones and provided information about order status, shop hours and pharmacy procedures.
  • Consulted patients on current conditions and provided treatment advice.
  • Improved patient care by providing professional advice on medications.
  • Minimised patient waiting times through excellent prioritisation and multitasking.
  • Answered questions and helped pharmacy customers locate desired items.
  • Delivered professional advice over the counter, recommending appropriate products and explaining correct application.
  • Dispensed medication accurately against customer prescriptions.
  • Dispensed medications under supervision of pharmacist, ensuring safe practices at all times.
  • Kept pharmacy counter and related areas clean, neat and organised.
  • Assisted with dispensing duties during busy periods to aid pharmacy workflow.
  • Educated patients in monitoring and maintaining good health.
  • Managed cash till accurately whilst handling transactions, minimising any financial discrepancies.
  • Maintained high standards of cleanliness within the pharmacy, promoting a healthy environment for customers.
  • Verified patient exemption statuses to avoid fines.
  • Delivered tailored assistance to customers with disabilities.
  • Applied positive customer service approach to increase satisfaction levels.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

GCSEs - General Education

Kidbrooke Secondary School
Blackheath South East London
09.1971 - 08.1979

Languages

English punjabi hindi
Fluent
English
Fluent

Timeline

Pharmacy assistant

kingsway pharmacy
09.2013 - 10.2024

Pharmacy assistant

munro pharmacy
10.2003 - 10.2023

Pharmacy assistant

Lalls Chemist
09.1990 - 09.1990

GCSEs - General Education

Kidbrooke Secondary School
09.1971 - 08.1979

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Rajinder Kaur Jabbal