Highly skilled IT professional with over a decade of experience in software development, data analysis, and reporting. Proficient in leveraging advanced tools such as Tableau,Excel, Power BI, SQL, MS Access, VBA, and VB.Net to design and implement efficient, data-driven solutions.
Demonstrated expertise in developing and maintaining robust Windows-based applications, creating insightful reports, and optimizing databases to support business operations. Possess strong analytical and problem-solving abilities, with a proven track record of enhancing process efficiencies and delivering actionable insights that drive strategic decision-making.
Objective: Seeking a challenging Data Analyst position to utilize my extensive technical skills and analytical experience. Committed to interpreting complex data, generating valuable insights, and supporting data-driven decision-making. Aiming to contribute to an organization's success by optimizing data processes, enhancing reporting capabilities, and delivering strategic recommendations based on thorough analysis.
Overview
21
21
years of professional experience
4014
4014
years of post-secondary education
Work history
SENIOR BUSINESS ANALYST
MAX RETAIL LLC, Land Mark Group
Dubai, United Arab Emirates
09.2011 - 06.2024
With expertise in Tableau, Excel, Power BI, SQL, MS Access, VBA, and VB.Net, I have successfully transformed data into actionable insights to drive business performance.
Advanced Reporting: Expertly generated diverse reports, including Sales Performance, Inventory Turnover, and Store Productivity Reports, utilizing advanced Excel features such as PivotTables, VLOOKUPs, and complex charting techniques.
Dynamic Data Visualization: Leveraged Power BI to create interactive dashboards, highlighting sales trends, inventory levels, and regional performance for enhanced decision-making.
Data Management: Systematically collected, cleaned, and interpreted crucial datasets, including cost analysis, productivity metrics, sales forecasts, and demand patterns, to support strategic initiatives.
Root Cause Analysis: Conducted in-depth investigations to identify discrepancies and inefficiencies, proposing data-driven solutions to enhance operational performance.
Training & Mentorship: Provided comprehensive training on product specifications, retail analytics tools, and reporting procedures to new team members. Mentored colleagues in Excel macros, VB.Net, and Oracle, ensuring accuracy in report generation.
Supply Chain Oversight: Monitored the end-to-end flow of goods, identifying bottlenecks and gaps to streamline operations and improve efficiency across the supply pipeline.
Process Improvements: Implemented enhancements that reduced lead times and costs, significantly increasing operational efficiency.
Effective Communication: Developed PowerPoint presentations and detailed Word documents to communicate complex data insights and business trends to senior management.
Quality Control: Conducted rigorous quality control checks on key reports, ensuring accuracy through cross-referencing multiple data sources and applying statistical validation methods.
Inventory Management: Evaluated daily business trends and collaborated on Open-to-Buy strategies to align inventory with market demands, optimizing product availability and preventing stock issues.
Process Optimization: Streamlined business processes for increased efficiency and led cross-functional teams to successful project completions, improving overall productivity through comprehensive analysis.
Strategic Planning: Developed and implemented strategic business plans that enhanced the company's market position and drove sustainable growth.
Streamlined business processes for increased efficiency.
Improved overall productivity with comprehensive process analysis.
Identified areas of improvement through detailed data analysis.
Designed new business model, resulting in streamlined operations.
Analysed financial reports for informed decision making.
Optimised resource allocation to enhance operational efficiency.
Collaborated with IT department to integrate technology solutions into business strategy.
Performed gap analysis, identifying areas of underperformance and inefficiency.
Maximised project ROI, performing user acceptance testing (UAT) to validate user requirements and expectation.
Analysed complex data sets and studied impacts on business growth and operational efficiency.
Developed innovative methods to elevate customer satisfaction.
Automated tasks to increase efficiency and reduce department workload.
Formulated and submitted monthly performance reports for strategic decision-making.
Developed and implemented ETL processes and enforced adherence to established procedures.
Fostered efficient data extraction through design and development of ETL pipelines.
Utilised industry-leading tools to support ETL operations.
SOFTWARE PROGRAMMER
THIRUVALLA MEDICAL MISSION HOSPITAL
Kerala, India
09.2003 - 03.2005
Application Developer
Experienced in developing and implementing Windows applications using VB.Net and SQL Server 2005 for key hospital departments, including Registration, Pharmacy, and Billing.
Requirements Analysis: Conducted detailed requirements analysis to translate departmental needs into functional applications, ensuring alignment with operational goals.
Full Development Lifecycle: Managed the complete development lifecycle, including coding, implementation, testing, and providing training to end-users across departments.
Documentation: Created and maintained comprehensive user and technical documentation to support application usage and development processes.
Reporting Solutions: Generated custom reports using Crystal Reports 11 and Data Grid Views, delivering critical insights for decision-making.
Database Management: Designed and managed database components, including triggers, views, and stored procedures, to support application functionality.
Microsoft .NET Technologies: Engaged in database design, analysis, and module implementation using Microsoft .NET technologies, enhancing application performance and usability.
User Support: Provided continuous support and training to ensure smooth application usage across departments, addressing issues promptly and effectively.
Database Administration: Developed and maintained database administration tools and procedures, ensuring data integrity and optimal system performance.
Collaboration: Collaborated with department heads to ensure applications met specific operational needs and improved workflow efficiency.
Automation: Created automated processes within applications to reduce manual workload and minimize errors, enhancing productivity.
Legacy System Transition: Supported the transition from legacy systems to newly developed applications, ensuring minimal disruption to hospital operations and user adaptation.
Ensured seamless user experience by identifying and fixing bugs in live systems.
Regularly performed code reviews fostering improved team collaboration and learning opportunities.
Education
BACHELOR OF COMMERCE -
MG University
Kerala, India
MASTER IN COMPUTER APPLICATION -
Bharathiyar University
Skills
MIS Analyst
Software Programming
Power BI Reports
Requirements gathering
Systems analysis
Project Management
KPI development
IT systems analysis
Statistical analysis
Data analysis
Supply chain coordination
Software solution development
Logical Data Modeling
Report Analysis
Workflow Designs
SQL Queries
Multitasking
Excel Macro coding
SQL proficiency
Strategic decision-making
Critical thinking
Tableau expertise
Power bi mastery
Data visualisation
Data interpretation
Advanced analytics
Data Analysis
Business Analysis
Business Requirements
Problem Solving
Operational Requirements
Information gathering
Dataset analysis
Languages
English
Malayalam
Tamil
Affiliations
Music
Timeline
SENIOR BUSINESS ANALYST
MAX RETAIL LLC, Land Mark Group
09.2011 - 06.2024
SOFTWARE PROGRAMMER
THIRUVALLA MEDICAL MISSION HOSPITAL
09.2003 - 03.2005
BACHELOR OF COMMERCE -
MG University
MASTER IN COMPUTER APPLICATION -
Bharathiyar University
Custom
I hereby declare that the above-mentioned information is correct to the best of my knowledge and belief.
Personal Information
Title: Data Analyst
Date of birth: 02/02/1983
Gender: Female
Nationality: Indian
Marital status: Married
Visa status: Employment Visa
Custom
I hereby declare that the above-mentioned information is correct to the best of my knowledge and belief.