Summary
Overview
Work history
Education
Skills
Languages
Certification
Affiliations
References
Timeline
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Rajibur Rahman Rajib

Rajibur Rahman Rajib

London,Essex

Summary

Reliable and empathetic, bringing strong communication and cultural awareness skills. Proficient in active listening and fluent in multiple languages, ensuring clear and accurate interpretation. Will contribute to bridging language barriers and fostering understanding in Community Interpreter role.

Overview

8
8
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

Delivery driver

Uber Eats, Just-Eat
London, Essex
2023.01 - Current

Delivered temperature-sensitive goods using appropriate methods maintaining product quality. Provided excellent customer service, enhancing company reputation. Communicated customer complaints, requests and feedback to company management for swift resolution.

Hospitality staff member

Michael Wisher
Nottingham, West Bridgford
2022.08 - 2023.12

Developed interpersonal skills with customer interaction. Handled high-pressure situations calmly to maintain smooth operations during rush hours. Dealt with cash handling accurately whilst processing payments from guests. Delivered food and drinks from kitchen to respective tables to meet timely expectations.

Maintained excellent level of service in busy and demanding restaurant environment.

Team member

Kfc
London, Essex
2022.02 - 2022.07

Provided excellent customer service to enhance business reputation. Completed customer orders with speed and accuracy.

Collaborated effectively with team members to meet project deadlines. Conveyed product information effectively to customers, promoting sales. Resolved customer queries by maintaining up-to-date knowledge of menus and ingredients.

Customer service officer

Bank Alfalah Ltd.
Sylhet, Bangladesh
2016.11 - 2022.01

Opening Bank Accounts by inputting clients data in system. Applied best practices to comply with customer service procedures. Recorded information about inquiries and complaints within internal database. Delivered excellent financial advice for better customer decisions. Investigated customer queries to provide timely financial solutions. Bank cheques and pay order processing.

Education

Master of Business Administration - Finance

North East University Bangladesh
Sylhet, Bangladesh
2013.09 - 2015.04

Master of Social Science - Economics

National University
Bangladesh
2010.06 - 2011.06

Bachelor of Social Science - Economics

National University B
Bangladesh
2006.06 - 2010.06

Skills

  • Cultural sensitivity
  • Critical-thinking
  • Positive attitude
  • Time Management
  • Microsoft Office Suite proficient
  • Interpersonal communication
  • Cultural awareness
  • Active listening
  • UK and BD Driving
  • Proactive approach
  • Computer literacy
  • Effective communication
  • Public speaking
  • Grammar proficiency

Languages

English
Fluent
Bengali
Native
Hindi
Fluent
Urdu
Fluent

Certification

UK and BD Driving License

Affiliations

  • Traveling, Watching Movies, Reading Books

References

Rubed Ghani

Laboratory Technician ,Royal London Hospital

07985520936, rubed1@hotmail.com

Farzana Akonjee

Support Worker, Sunnyside House

07778895852,farzanamishu@yahoo.co.uk

Timeline

Delivery driver

Uber Eats, Just-Eat
2023.01 - Current

Hospitality staff member

Michael Wisher
2022.08 - 2023.12

Team member

Kfc
2022.02 - 2022.07

Customer service officer

Bank Alfalah Ltd.
2016.11 - 2022.01

Master of Business Administration - Finance

North East University Bangladesh
2013.09 - 2015.04

Master of Social Science - Economics

National University
2010.06 - 2011.06

Bachelor of Social Science - Economics

National University B
2006.06 - 2010.06
Rajibur Rahman Rajib