Rajeshwari Rathlavat
Milton Keynes
Summary
Dedicated professional with expertise in administration support and customer relations, adept at managing booking requests and email inboxes efficiently. Proficient in Microsoft Excel and skilled in payroll administration, filing management, and records maintenance. Demonstrates strong capabilities in task delegation and work prioritisation, ensuring seamless reception management and effective communication. Committed to enhancing organisational efficiency through meticulous attention to detail and strategic planning.
Overview
10
10
years of professional experience
1
1
Certification
Work history
Assistant administrator
Innoviz
Milton Keynes, Buckinghamshire
11.2019 - Current
- Assisted in coordinating office operations and ensuring efficient workflow across departments.
- Developed and maintained comprehensive filing systems to enhance document retrieval processes.
- Facilitated communication between team members and management to support project initiatives.
- Organised meetings and prepared agendas to promote effective collaboration among staff.
- Supported budgeting and resource allocation efforts to optimise departmental operations.
- Monitored and maintained office supplies inventory to ensure uninterrupted workflow.
- Ensured proper record keeping for easy retrieval of information.
- Assisted in meeting preparation for smoother communication.
- Managed financial transactions including invoicing, expense claims and petty cash reconciliation.
- Provided support to senior administrators with daily tasks.
- Assisted with budget management to control departmental expenses.
- Kept workstation tidy to support cleanliness and quality standards.
- Answered queries and issues and transferred calls to designated recipients to streamline communications.
Team Leader
KFC
11.2016 - 03.2019
- Delivering an outstanding level of customer service
- Enabling the team to deliver fantastic products and outstanding restaurant cleanliness.
- Assisting the Restaurant Manager to develop the team and provide development & training.
- Ensuring all Health & Safety /Food Hygiene regulations are adhered to
- Supporting the Restaurant Manager in the control of food and labour costs
- Led team in maintaining high standards of customer service and food quality.
- Monitored compliance with health and safety regulations throughout operations.
- Coordinated daily shift schedules to optimise workforce productivity.
- Resolved customer complaints promptly to enhance overall satisfaction.
- Fostered a high-performing environment to drive productivity and quality.
- Improved customer satisfaction through close collaboration with the team.
- Handled employee grievances professionally, minimising potential workplace disputes.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Reported on team performance to higher leadership, proactively offering action for areas of improvement.
- Followed opening, closing and shift changeover procedures for seamless operations.
- Supported new hires through onboarding process for speedy and successful training.
Team member
KFC
08.2015 - 11.2016
- Operating the till and facilitating the restaurants openings and closings
- Greeting customers in a polite and professional manner
- Ensuring a high level of presentation and cleanliness throughout the shop
- Adhering to the organisation’s health and safety procedures
Education
A and AS Levels - Biology, Physics Maths and Chemistry
Sri Chaitanya College
01.2009 - 1 2011
GCSC - English, Maths, Hindi, Biology, Physics, chemistry and Social
APSW Residential school for girls
01.2004 - 1 2009
BA (Hons) - Marketing & Business
Buckinghamshire New University
Wycombe 09/2023 - 07/2024
Diploma of Higher Education - Business management
Milton Keynes College
Milton Keynes 09/2021 - 07/2022
Skills
- Work prioritisation
- Microsoft Excel
- Customer relations
- Payroll administration
- Filing management
- Booking request management
- Email inbox management
- Reception management
- Records maintenance
- Task delegation
- Administration support
References
- Kim, KFC Assistant manager, +44 7595 922476, KFC
- Jerry, KFC RGM, +44 7455 641070, KFC
Hobbies and Interests
I really enjoy learning about world cuisine and in my spare time I am often cooking new recipes, reading, or listening to music.
Volunteer Experience
St Peter’s hospice, Key Volunteer, 2015-05, 2015-07, Working as part of a team, treating staff and other volunteers with respect, Welcoming visitors to the shop in polite and professional manner, thanking donors at every opportunity., Organising store displays to maintaining a high standard of presentation., Respecting confidentiality always.
TIMINGS I CAN WORK
MONDAY – FRIDAY (8:00am – 5:00pm). No evening, no nightshifts please.
Languages
English
Upper intermediate
Certification
Driving license
Timeline
Assistant administrator
Innoviz
11.2019 - Current
Team Leader
KFC
11.2016 - 03.2019
Team member
KFC
08.2015 - 11.2016
A and AS Levels - Biology, Physics Maths and Chemistry
Sri Chaitanya College
01.2009 - 1 2011
GCSC - English, Maths, Hindi, Biology, Physics, chemistry and Social
APSW Residential school for girls
01.2004 - 1 2009
BA (Hons) - Marketing & Business
Buckinghamshire New University
09/2023 - 07/2024
Diploma of Higher Education - Business management
Milton Keynes College
09/2021 - 07/2022
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