Rajesh Tavhare
London
Summary
Strategic data-driven generalist with strong experience in owning & driving B2B business accounts through an in-depth short & long-term P/L view. Owned program management for crucial functions related to Product, Seller/Shipper Satisfaction, Sales Operations, & Account Management by building strong partnerships with internal stakeholders across functions & geographies.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
Work history
Tech Business Developer II (Account Manager)
Amazon
London
01.2025 - Current
- Oversaw strategy and daily operations of newly established Reactive Account Management (RAM) team, facilitating management of extensive shipper base (220 Shipper Accounts) with high shipper to AM gearing ratio (70 shippers/AM vs standard 30 shippers/AM).
- Achieved substantial revenue enhancement of £0.10 per package, resulting in additional quarterly revenue of £450,000 through effective weekly volume tracking and Annual Sales Negotiation mechanisms.
- Executed initiatives that maintained Shipper Attrition under 2%, including monitoring volume drainers and developing SOP to save shippers from attrition risks.
- Implemented pilot within commercial team targeting interviews with Shippers exhibiting low CSAT (Customer Satisfaction) scores, collaborating with Operations, Claims, and Customer Support teams to relay insights to relevant stakeholders. The team captured valuable insights related to paint points and blockers from 25 RAM shippers as of 2025.
Account Manager, Sales Leadership Development Path
Hilti GB
Manchester, United Kingdom
09.2022 - 12.2024
- Managed portfolio of medium and large builder contractor accounts, generating £0.7m revenue with 12% year-over-year growth in 2023.
Delivered substantial revenue growth by analysing key business pain points and providing tailored solutions through Hilti's SaaS, products, and services. - Achieved a 175% increase in contract growth alongside a 94% renewal rate for Asset and Jobsite Management SaaS solutions.
Drove consistent SaaS adoption tracking to enhance user engagement. Conducted software extension presentations to maximise client value. Utilised a consultative sales approach to strengthen customer relationships. - Effectively built strong touch points across senior stakeholders &
decision makers in customer's organisation resulting in an increase of Customer Data Quality Index (CDQI) score from 54% to 74% within first year of taking charge.
MBA Internship - Product Manager, Solution Selling
Hilti GB
Manchester
08.2022 - 09.2022
- Collaborated with the Product Manager to design and implement Sales Training Academies aimed at enhancing Account Managers' proficiency in Solution Selling techniques.
- Conducted weekly customer visits with Account Managers to observe and analyze the sales process,
identifying pain points, limitations, and common customer objections. - Incorporated real-world case studies from customer interactions into the training material, ensuring the content was practical and aligned with actual sales challenges.
- Developed a strategic 8-step solution-selling methodology to guide Account Managers through the sales process, from pre-qualification and analysis of customer needs to solution design, decision-making, and post-sale care
Founder
Paramount Enterprise
Mumbai, India
02.2014 - 12.2021
- Founded two QSR franchisee ventures with a leading waffle brand (The Belgian Waffle Co) in India.
- Set up both franchisee stores, from negotiating the franchisee terms with the company, scouting for a retail location, recruiting & training of staff, social media marketing and vendor management.
- Both the stores achieved break-even within seven months of operations.
Territory Sales Officer
Asian Paints Ltd
Mumbai, India
02.2014 - 12.2017
- Managed business of 35 key retailers ensuring their profitability.
- Ownership for trade marketing related activations at point of sale, verifying high brand visibility.
- Identify channel expansion in potential regions with low growth and no partner presence. Allotted 3 new dealers during the tenure.
- Ensuring monthly, quarterly and annual incentive scheme is communicated effectively across channel and increase the adoption for such promotional schemes.
- Maintained an overall market share of 45% across the retail network by maintaining business relation with retailers, and being aware of the competitor strategies in the region.
Education
Master of Business Administration - Business Management
Lancaster University Management School
United Kingdom 09.2021 - 09.2022
Additional Information
- Secured 3rd position (top 2%ile) in the Amazon Pathways Operations Challenge across 630 participants from 50+ leading Business Schools across Europe.
- Formed the first “Lancaster Leadership Speaker Series” focused on hosting guest speaker events for the MBA batch with speakers from leading organisations like Apple, BAT, HDFC Bank & Leverage Edu.
- Training – Google Analytics for Beginner [2021], Tableau Desktop Fundamentals [2020], Inbound Sales by HubSpot Academy [2020], Digital Unlocked by Google [2020], Advanced Microsoft Excel [2015].
Timeline
Tech Business Developer II (Account Manager)
Amazon
01.2025 - Current
Account Manager, Sales Leadership Development Path
Hilti GB
09.2022 - 12.2024
MBA Internship - Product Manager, Solution Selling
Hilti GB
08.2022 - 09.2022
Master of Business Administration - Business Management
Lancaster University Management School
09.2021 - 09.2022
Founder
Paramount Enterprise
02.2014 - 12.2021
Territory Sales Officer
Asian Paints Ltd
02.2014 - 12.2017