RAJESH KUMAR
Bradford,West Yorkshire
Summary
Dynamic and multi-skilled operative with an extensive management background, known for excellent communication and a strong focus on health and safety. Demonstrates a great work ethic and team-oriented approach, leveraging comprehensive management skills to drive organisational success.
Overview
31
31
years of professional experience
Work history
Production operative
Hovis Ltd
Bradford, West Yorkshire
2022.04 - Current
- Multi skilled operative on Plant 1 25sk, Plant 2 15sk, Central weighing, Slicing & Tray wash.
- Operated machinery and equipment and conducted adjustments to meet safety measures.
- Retrieved raw materials and components from inventory areas, recording details to maintain accurate stock counts.
- Maintaining clean, safe working environment by adhering to 5S protocol to mitigate health and safety risks.
- Ensured successful execution of tasks by adopting best SAP practices.
- Conducted basic repairs on machinery, increasing operational uptime.
- Ensured product quality by conducting regular checks and adjustments.
Store manager
Hovis Ltd
Bradford, West Yorkshire
2011.08 - 2022.03
- Review and manage my store team performance
- Delivered excellent service, greeting customers warmly and delivering faultless assistance
- Supervised and led 4 department managers and 28 shop floor employees.
- Managed day-to-day operations for popular, high-turnover stores
- Review and coach my store teams progress against key customer priorities
- Created and delivered daily schedule assignments to staff members through motivational team meetings.
- Oversaw inventory tracking, management and counts, maintaining accurate stock records.
- Recruited and trained motivated, hard-working staff for new stores
- Ensured visually appealing, effective product displays using proven experience in visual merchandising.
- Updated store pricing, signage and merchandising based on current promotions, heightening customer interest.
Assistant Manager
Home Bargains
Bradford, West Yorkshire
2010.08 - 2011.08
- Supported long-term business need strategies, generating customer relations feedback for process improvements.
- Developed product pricing and promotions to reach revenue goals.
- Trained staff on best practices to achieve optimal productivity.
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
- Built customer relationships with consultative sales approach.
- Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
Supervisor
Home Bargains
Bradford, West Yorkshire
2008.08 - 2010.08
- Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
- Guided and coached staff to achieve individual growth and sales production targets.
- Offered instruction, coaching and motivation for enhanced team morale.
- Dealt with customer complaints and rectified product and service issues.
- Priced and displayed items clearly and correctly, enabling ease of retrieval for customers.
- Maintained spotless and tidy working areas to create risk-free and productive environments.
Returns Supervisor
Empire Direct
Bradford, West Yorkshire
2005.01 - 2008.04
- Process of customer returns for 14 branches and all internet based returns
- Lead a team of 10 to achieve monthly targets
- Staff timesheets and rota planning
- Strong organisational skills with the ability to multi task in a fast paced environment
- Resolved complaints to achieve full customer satisfaction.
Team Leader
Empire Direct
Bradford, West Yorkshire
2004.03 - 2005.03
- Ensuring daily tasks completed
- Booking in stock and completion of data spreadsheets
- Monitoring staff performance
- Achieving monthly targets.
Administrator Assistant
Empire Direct
Bradford, West Yorkshire
2003.01 - 2004.04
- Prepared statistical reports
- Generated prepared packages and set up deliveries for customers.
- Welcomed customers in an upbeat and friendly manner.
- Managed day-to-day admin, including file organisation, spreadsheet development, and report writing.
Warehouse Operative
Empire Direct
Bradford, West Yorkshire
1999.01 - 2002.04
- Accurately picked, packed and dispatched high-volume orders
- Perfectly stacked and arranged deliveries to ensure proper item security and staff safety.
- Facilitated smooth warehouse operations, managing and maintaining accurate stock records on Warehouse Management System.
- Unloaded cargo with forklift equipment, maintaining a clean, safe and organised warehouse.
Shop Assistant
Fairway Foods [family grocery business]
Bradford, west yorkshire
1995.01 - 1995.11
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Educated customers on product and service offerings, engaging in special offers and promotions to increase sales.
- Created attractive product displays to enhance customer engagement and boost sales.
- Updated product labelling and promotional pricing.
- Completed comprehensive store opening and closing procedures.
Education
GCSEs - English, Maths, Science, Geography, Art, Business Studies, P.E, Design & Tech
Hanson Upper School
BradfordSkills
- Multi skilled operative
- Excellent communicator with extensive management skills
- Health and safety focus
- Great work ethic and team orientated
- Extensive management background
Affiliations
- travelling, keeping fit, martial arts
Timeline
Production operative
Hovis Ltd
2022.04 - Current
Store manager
Hovis Ltd
2011.08 - 2022.03
Assistant Manager
Home Bargains
2010.08 - 2011.08
Supervisor
Home Bargains
2008.08 - 2010.08
Returns Supervisor
Empire Direct
2005.01 - 2008.04
Team Leader
Empire Direct
2004.03 - 2005.03
Administrator Assistant
Empire Direct
2003.01 - 2004.04
Warehouse Operative
Empire Direct
1999.01 - 2002.04
Shop Assistant
Fairway Foods [family grocery business]
1995.01 - 1995.11
GCSEs - English, Maths, Science, Geography, Art, Business Studies, P.E, Design & Tech
Hanson Upper School