RAJESH GUDIPATI
Summary
ITIL-certified SAP Ariba specialist with 10+ years' experience across P2P, S2P platform administration, including hands-on delivery of Ariba Sourcing and Contract Management, Buyer and Category Management modules for multiple Deloitte clients. Experienced in maintaining system integrity and data quality, holding global approval authority for user access and role governance (GRC), and directing UAT/testing cycles across Development, QA, and Staging environments. Skilled at working between end users, business stakeholders, and technical teams. Capturing requirements, resolving service and support queries end-to-end, and translating agreed changes into system configuration and enhancements. Currently expanding platform breadth through Coupa certification (in progress), alongside practical UK data governance and GDPR experience gained managing IT systems for an NHS-affiliated dental practice group.
Overview
1
1
Certification
15
15
years of professional experience
Work History
IT Operations Executive
NHS-affiliated dental practice group
07.2025 - Current
- Administered systems and provided support while applying UK data governance and GDPR principles for handling sensitive organisational data.
- Coordinated with external IT service providers, ensuring seamless integration of services and support.
- Facilitated training sessions for staff on new technologies and software applications, boosting team competencies.
- Assessed new technology trends, adopting innovative solutions that provided a competitive advantage.
SAP Ariba Support Services, Asst Manager
Deloitte
Hyderabad
01.2019 - 08.2024
- Administered the SAP Ariba platform for multiple Deloitte clients, monitoring data quality and system performance and escalating configuration, integrity, and performance risks through the correct governance channels.
- Held global approval authority for Ariba user access and role changes (GRC), maintaining role-based access, keeping user access secure, auditable, and aligned to policy.
- Directed FUT and UAT testing cycles across Development, QA, and Staging environments, validating configuration changes before go-live to protect platform stability and data integrity for end users.
- Assessed and configured new Ariba functionality based on usage patterns and user feedback, improving adoption and usability and receiving formal recognition from client stakeholders.
- Facilitated discovery workshops with procurement, finance, and business stakeholders across 20+ international clients.
- Owned supplier enablement queries end-to-end — comparable to managing a service request queue — for onboarding activity spanning hundreds of suppliers across multiple regions.
- Delivered executive-level demonstrations translating Ariba platform capability into business value, supporting technology adoption decisions at multiple client organisations.
- Maintained catalogue content and punchout/hosted catalogue configuration, working directly with suppliers on data setup and structure.
- Defined specific permissions to determine who can use the platform and what functions users can perform, allowing customization of the system to individual user group needs. Tailored the platform to an organization's specific requirements, such as maintaining details about company goods, services, and supplier information.
- Performed manual data maintenance across supplier records, catalogs, and approval workflows to resolve discrepancies in real time, ensuring uninterrupted purchasing activity for end users.
SAP Ariba eProcurement Servive Desk, Sr Analyst
Tech Mahindra
Hyderabad
03.2012 - 11.2016
- Provided Level 2 support in Ariba P2P, Sourcing, and Contract Management modules, building and maintaining sourcing event and contract templates.
- Worked across Buyer, Sourcing, Contract Management, Category Management, and Analysis modules, gaining broad, practical knowledge in Ariba's end-to-end Source-to-Pay functionality.
- Demonstrated proficiency in creating templates and configuring approval rules within the system.
- Resolved PO/invoice discrepancies, workflow routing errors, and access issues while triaging complex issues to the Level 3 Ariba Technical Lead team.
- Prioritising incoming tickets in BMC Remedy based on business impact (P1 to P4) and driving resolution before violating contractual Service Level Agreements (SLAs).
- Data Import/Export-UserLoad, Supplier Data Load, Currency Conversion Rates, Cost Center,
Remittance etc. - Data Import/Export-UserLoad, Supplier Data Load, Currency Conversion Rates, Cost Center,Remittance, etc.
- Provided 2nd-line support via BMC Remedy, resolving 250+ Source-to-Pay tickets weekly, primarily PO/invoice discrepancies and catalog issues, been recognized for top Transactional Quality in resolution accuracy.
Education
Bachelor of Science -
DNR College
Skills
- Ariba S2P Platform Administration
- Ariba Sourcing & Contract Templates
- User Access & Role Governance
- Service Request Management & Escalation
- Data Quality & Data Integrity Maintenance
- UAT & Environment Testing
- Stakeholder & Capability Lead Engagement
- Supplier Enablement & Catalogue Administration
- Business Requirements Gathering & System Improvement
- UK Data Governance & GDPR Awareness
- Change Management & User Training
- eProcurement support
- Invoice reconciliation
Visa Category - UK Right to Work Status
UK Work Status: Skilled Worker Spouse Visa holder — no sponsorship required
Certification
- ITIL Certified, Direct grounding in the service management and 2nd-line support/escalation model this role operates within.
- Coupa Certification, In progress, broadening S2P platform coverage beyond Ariba.
- SAP Integration Suite, Managed Gateway for Spend Management and SAP Business Network.
Custom
linkedin.com/in/rajesh-g-21b42aa6
Timeline
IT Operations Executive
NHS-affiliated dental practice group
07.2025 - Current
SAP Ariba Support Services, Asst Manager
Deloitte
01.2019 - 08.2024
SAP Ariba eProcurement Servive Desk, Sr Analyst
Tech Mahindra
03.2012 - 11.2016
Bachelor of Science -
DNR College