Rajat Roy
Solution Architect|AWS X2|Data Analyst X1|Insurance Domain|Java|Spring|Oracle PLSQL
Kolkata,India
Summary
Gained more than 16 + years of experience in the field of software development, especially for Insurance sector. Enhanced the working ability of the existing business systems by using efficient software programs. My objective is to prove my worth by creating value for my organization and thereby establishing myself as an asset to the organization through my abilities and technical skills for developing and implementing information technology solutions especially in the field of software development, service & support, Engineering.
Overview
16
16
years of professional experience
2
2
Certifications
Work History
Production Support Team Lead
Tata Consultancy Services
Peterborough,UK
02.2020 - Current
- Engage with one of UK based Insurance provider as apart of Production Support lead.
- Have vast experience in different UK based insurance solution like Annuity,Pension and Life .
- Customer facing role and with have solid foundation of trust build with customer over last 2 years and have good reputation.
- Analyzed proposed technical solutions based on customer requirements .
- Collaborated with clients to define solution requirements.
- Have hands-on experience in Oracle Function,Store Procedure,Trigger, HPQC defect tracking tool.
Integration Architect
Tata Consultancy Services
Cape Town, South Africa
03.2016 - 02.2020
- Worked with one of big South Africa based Insurance provider and build end to end Digital platform of Insurance solution.
- Designed and implemented different API in Java Spring MVC with backend as Oracle .
- Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
- Provided different level technical support and troubleshooting to customer.
- Java Spring, MVC, Oracle PLSQL, SOAP and RESTful API, Postman tool(testing), Dynatrace for API performance testing.
- Defined enterprise processes and best practices and tailored enterprise processes for applications.
Production Support Engineer
Tata Consultancy Services
Dubai,UAE
01.2013 - 02.2016
- Worked with one of prestigious UAE based Insurance provider as a production support engineer.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Resolved technical issues and forecasted troubleshooting complications during software trials.
- Worked with clients post-implementation on user testing, debugging, support and maintenance.
Software Developer
Tata Consultancy Services
Kolkata,India
11.2010 - 01.2014
- Reviewed code, debugged problems, and corrected issues.
- Managed development milestones from initial steps through final delivery.
- Worked with back-end developers to design APIs.
- Used Core Java, Spring, JDBC and Oracle PLSQ/SQL to develop and manage databases.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
Technical Analyst-CRM
Cognizant Technology Solutions
Kolkata,India
03.2010 - 11.2010
- Collected and monitored incoming data from sources such as remote sensors, third party vendors, and visual inspection.
- Assessed business requirements and recommended technical products and solutions to meet needs.
- Have little expertise in PegaPRPC software.
System Engineer
The Times Of India group
Kolkata,India
11.2007 - 03.2010
- ·Work with PHP, HTML, JavaScript, AJAX, CSS, XML and MySQL Server to develop the AIMIS product (MIS tool). Also used some stored procedure, join, and trigger.
- Design the application to meet the users' requirements document
- Utilize input from Press and Pre Press and product management to develop the look and functionality of the application to meet customer needs
Education
B.Tech - Electronics And Communication
08.2005
Skills
Certified AWS Solution Architect
Certified AWS Cloud Practitioner
Certified Tableau Desktop Specialist
Oracle PL/SQL
Java Spring, MVC
Microservice, SOAP & RestFul API
Insurance Domain (Life,Annuity,Pension,Consumer & Commercial)
Good Customer Handling ability
Personal Information
- Passport Number: U6243899
- Date of Birth: 10/11/83
Certification
AWS Solution Architect
Timeline
AWS Solution Architect
04-2023
AWS Colud Practionar
12-2022
Production Support Team Lead - Tata Consultancy Services
02.2020 - Current
Integration Architect - Tata Consultancy Services
03.2016 - 02.2020
Production Support Engineer - Tata Consultancy Services
01.2013 - 02.2016
Software Developer - Tata Consultancy Services
11.2010 - 01.2014
Technical Analyst-CRM - Cognizant Technology Solutions
03.2010 - 11.2010
System Engineer - The Times Of India group
11.2007 - 03.2010
West Bengal University Of Technology - B.Tech , Electronics And Communication