Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Rajat Pandey

Milton Keynes,BKM

Summary

Results-driven Telecom and GIS professional with 11 years of experience in FTTX/FTTP network planning, GIS-based telecom design, and end-to-end circuit delivery. Currently leading the BT project at Tech Mahindra UK as a Data Communications Analyst, managing a team of 40+ engineers in executing complex 7750 to ADVA broadband circuit transitions across UK exchanges. Proficient in OSS/BSS platforms, network migration, fiber architecture, and automation tools such as AutoCAD, MapInfo, ArcGIS, and QGIS. Skilled in team management, issue resolution, and collaboration with key stakeholders like Openreach and BT operations to optimize processes and deliver high-quality results in agile project environments.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Data Communication Analyst

Tech Mahindra
08.2018 - Current
  • Leading a team of 40+ engineers in the delivery and management of BT's broadband infrastructure projects, specifically involving 7750 to ADVA migration/connectivity within UK exchange environments.
  • Involved in end-to-end delivery of OSS-based workflows for broadband provisioning, circuit transition, and fault management in collaboration with BT's network platforms.
  • Utilize BT’s OSS tools for managing circuit life cycles including provisioning (MRSC), capacity planning (SFMAN), build tasks (Order Tracker), and fault resolution (MNSD).
  • Monitor service and infrastructure performance, ensuring alignment with business rules defined within BSS layers and operational standards.
  • Coordinate across OSS components like inventory systems, service assurance modules, and installation request management.
  • Deliver FTTH projects and construction issue packs using GIS systems such as Piper, BERT, INS, AMS NFMP=T and NA-F, PACS, Alcatel Lucent/Nokia 7450 & 7750, MapInfo, ARCMAP, ArcView, AUTOCAD, ARCGIS, QGIS, SRIMS, and NGWFMT.
  • Oversee end-to-end delivery of Harmonised Ethernet and Cable Link products, ensuring alignment with project timelines and quality standards.
  • Manage end-to-end programs and field force management to optimize project delivery and network performance.
  • Utilize extensive experience in FTTX/FTTP planning and designing, including core/backhaul, front haul, and distribution networks.
  • Develop High-Level Design (HLD) and Low-Level Design (LLD) documents to facilitate the seamless execution of Proof of Concepts (POCs), collaborating with various operators to achieve strategic objectives.
  • Build and maintain strong client relationships by proactively addressing issues and optimizing automation for improved customer satisfaction.
  • Work closely with customers to understand and resolve issues, ensuring effective communication and alignment with client needs.
  • Collaborate with core teams to identify potential activities and solutions to enhance project outcomes.
  • Collaborate with NOC, Design, and Construction teams to ensure seamless build processes and network integration.
  • Engage in active network monitoring by baselining networks with the NOC team to maintain optimal network performance.
  • Efficiently handle OSS issues to optimize automation and enhance operational efficiency.
  • Manage escalation emails and engineer phone calls to address and resolve issues promptly and effectively.

Senior Process Associate

Tata Consultancy Services
06.2015 - 08.2018
  • Lead the planning and design of FTTX/FTTP networks, covering Core/backhaul, Front haul, and distribution networks. Developed and executed strategic plans to optimize network architecture and performance.
  • Collaborated with core teams to identify potential activities and solutions, ensuring alignment with project objectives and successful implementation of network designs.
  • Worked closely with customers to understand their requirements and resolve any issues that arose during project implementation, ensuring high levels of customer satisfaction and project success.
  • Planned optical fiber paths and generated comprehensive design packs, including High-Level Designs (HLD), Single Line Diagrams (SLD), and Bill of Materials/Quantity (BOM/BOQ) to support efficient project execution.
  • Served as a Senior Subject Matter Expert (SME) for Automation and Solutions Development, providing expert guidance to the Fiber design team on various fiber network architectures, including FTTx, FTTH, FTTB, and FTTC.
  • Liaised with the NBN NSW regional design team to coordinate Feeder Network Design and Distribution Network Design activities, ensuring compliance with regional requirements and smooth project integration.
  • Created detailed planning documents for cabinet or equipment sites, including Area Planning Documents, Planning Assessment Reports, Bill of Materials, splice reports, and SLDs, ensuring adherence to local regulations and standards.
  • Collaborated with Field Operations teams to ensure smooth project execution, addressing any field-related challenges and ensuring timely resolution of issues.
  • Demonstrated the ability to work effectively across different teams and geographies, adapting strategies to meet specific project requirements and regional constraints, ensuring successful project delivery.

GIS Consultant

Map My India
05.2014 - 09.2014
  • Utilized Geographic Information System (GIS) tools and techniques to contribute to navigation domain projects, ensuring precise and effective spatial data management and analysis.
  • Played a key role in designing network data for navigation systems, focusing on the accuracy and reliability of spatial data to support effective navigation and routing.
  • Contributed to Point of Interest (POI) projects aimed at improving the quality of digital map data, enhancing the accuracy and relevance of navigation applications.
  • Applied expertise in GIS to generate high-quality digital maps specifically tailored for navigation purposes, supporting enhanced user experience and operational efficiency.
  • Collaborated with multidisciplinary teams to integrate GIS data into navigation software, ensuring that spatial data is seamlessly incorporated to improve user functionality and application performance.
  • Demonstrated proficiency in leveraging GIS technology to address challenges and optimize solutions in the navigation domain, driving improvements in data quality and application effectiveness.

GIS Engineer

Sharma Creation
08.2013 - 04.2014
  • Lead a team of over 10 members in GIS data production, demonstrating effective leadership and coordination skills to ensure project success and team productivity.
  • Spearheaded the design and execution of GIS data production projects, with a focus on electricity utility applications, ensuring comprehensive and accurate data output.
  • Utilized advanced tools and technologies including DGPS (Differential Global Positioning System), GPS (Global Positioning System), and GIS field survey data to collect, analyze, and manage spatial information.
  • Designed and implemented digitized data workflows within the production department of M/S Sharma Creation, Shimla, enhancing accuracy and efficiency in data processing.
  • Provided guidance and support to team members, fostering a collaborative and productive work environment, and facilitating skill development and project understanding.
  • Successfully managed project timelines and deliverables, consistently meeting or exceeding client expectations through effective planning and execution.
  • Implemented quality control measures to ensure the accuracy and reliability of GIS data products, maintaining high standards and addressing any discrepancies.
  • Collaborated with stakeholders to understand project requirements and address any challenges or issues that arose during project execution, ensuring alignment with project goals and client needs.

Education

B.Tech - Electronics And Communication Engineering

Birla Institute Of Applied Sciences
Bhimtal , Uttarakhand
07-2013

Skills

  • Microsoft office
  • Analytical thinking
  • MS Excel
  • Time management
  • FTTX/FTTP network planning
  • BSS/OSS proficiency with BT tools
  • Network handover support experience
  • Effective leadership of large teams
  • Proficient in GIS tools
  • Project delivery coordination
  • Network architecture implementation: Fiber and copper
  • Experience in 7750 to ADVA migrations
  • Telecom platform proficiency: Piper, BERT, INS, AMS NFMP=T, NA-F
  • Experienced in network mapping software

Certification

CCNA (Cisco Certified Network Associate) Training – Completed at Croma Campus, Noida with certification

Languages

English
Upper intermediate (B2)
Hindi
Advanced (C1)

Timeline

Data Communication Analyst

Tech Mahindra
08.2018 - Current

Senior Process Associate

Tata Consultancy Services
06.2015 - 08.2018

GIS Consultant

Map My India
05.2014 - 09.2014

GIS Engineer

Sharma Creation
08.2013 - 04.2014

B.Tech - Electronics And Communication Engineering

Birla Institute Of Applied Sciences

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Rajat Pandey