Job search status
Open to workPreferred start date: Two weeks' notice
Open to work
Rajarethinam Jothiramalingam
Worcester,UK
Work preference
Summary
Accomplished professional with a robust understanding of retail operations and business management. Demonstrates expertise in customer relationship building, supply chain management, and sales analytics. Proven ability to manage staff effectively, prioritise tasks efficiently, and maintain resilience under pressure. Skilled in inventory management and customer service, with a focus on enhancing operational efficiency. Committed to leveraging skills in staff mentoring and task prioritisation to drive business success.
Overview
2
2
Languages
8
8
years of post-secondary education
6
6
years of professional experience
Work history
Assistant manager
Burger King
Birmingham & Worcester
2025.10 - 2026.08
- Managed, trained, and supported team members, maintaining high performance and meeting operational standards
- Supervised daily shift operations, ensuring smooth service and efficient workflow for optimal customer satisfaction
- Delivered fast, accurate, and high-quality customer service during busy periods
- Handled customer complaints and resolved issues professionally
- Ensured compliance with food safety, hygiene, and health & safety regulations
- Handled all cash transactions accurately during shifts, till balancing, and end-of-shift financial procedures
- Assisted with opening and closing procedures, ensuring all checks were completed
- Oversaw stock levels to ensure supply met demand and supported ordering.
- Maintained cleanliness, organization, and Burger King brand standards
- Contributed to sales objectives by enhancing customer experience and ensuring seamless restaurant operations during peak hours
Operations manager
NOSH – Food & Beverages Service
London
2024.07 - 2025.10
- Managed daily food orders and coordinated with kitchen for timely stock replenishment, supporting consistent service delivery.
- Maintained warehouse inventory and ensured accurate stock control.
- Organised warehouse operations and followed food safety standards.
- Collaborated with operations, warehouse, and kitchen teams to ensure efficient service.
- Installed and commissioned smart food vending machine at new customer sites
- Tested, Inspected, and troubleshot vending machines to ensure reliable operation.
- Monitored machine performance and swiftly resolved operational issues, maintaining high service standards.
- Coordinated with Chinese tech team to resolve hardware and software issues, ensuring minimal downtime.
- Restocked vending machines daily to ensure product availability. and maintain product availability and freshness.
- NOSH served fresh, high-quality meals through Nosh’s smart vending machine.
Delivery Partner
UBER - Deliveroo
London
2021.09 - 2024.07
- Completed professional rides for Uber Eats with 96% of 5-star rating with a total delivery of 4700 deliveries till date.
- Delivered food for Deliveroo – Successfully completed 3500 deliveries till date.
- Coordinated multiple orders, delivery locations, and customers simultaneously to ensure timely and efficient service.
- Deliver orders within an optimal period, ensuring freshness of food and respect for customer preferences.
- Drove vehicle safely across various weather conditions to maintain delivery standards.
- Navigated local streets efficiently using GPS and highways efficiently using GPS.
- Checked orders for accuracy before delivery before each delivery and maintained a detailed, comprehensive delivery log.
- Communicated clearly with customers and food service employees to resolve issues and enhance service experience.
Commiss Chef
Radisson Blu
London
2022.08 - 2022.11
- Measures, mixes, and prepares meal ingredients, sauces, and seasonings.
- Washes, chops, and cuts fruit, meat, and vegetable items
- Plated meal items with attention to presentation under chef de party’s supervision, enhancing overall dining experience.
- Developed culinary knowledge to consistently produce high-quality meals that meet customer expectations.
- Monitored kitchen equipment, ensuring timely reporting of issues to maintain operational efficiency.
- Assessed inventory and requested resupply.
- Disposes of spoiled items and adheres to sanitation policies.
- Maintained cleanliness of kitchen workspace by regularly sanitising surfaces and equipment., separate raw and cooked, cook thoroughly, keep food at safe temperatures, and use safe water and raw materials.
Sales Assistant
Shell Southwark Bridge
London
2020.05 - 2021.09
- Ensuring customers receive an outstanding customer experience, by meeting-and-greeting and answering product questions attentively on the shop floor.
- Assessing customer needs and recommending suitable products
- Promoted product offers and loyalty cards to encourage repeat business from customers.
- Processing customer transactions at the counter, dealing with refunds and handling complaints.
- Keeping shop safe and attractive to customers by regular checks, tidying and assisting with visual merchandising
- Maintained optimal stock levels through regular stock checks and coordination of orders with head office.
- Managed shop operations by opening and closing stores and balancing cash registers accurately.
Education
International MBA & ESAP -
BPP University
UK 2020.01 - 2022.01
BE - MECHANICAL
A.V.C College of engineering
India 2010.05 - 2014.03
H.S.C -
Brindavan Higher Secondary School
India 2008.06 - 2010.04
S.S.L.C - undefined
Government High School
IndiaSkills
- Inventory management
- Retail operations
- Supply chain
- Operational knowledge
- Sales analysis
- Task prioritisation
- Time efficiency
- Customer Service
- Team management
- Staff mentoring
- Resilience under pressure
- Relationship building
Languages
English
Intermediate
Tamil
Upper intermediate
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Assistant manager
Burger King
2025.10 - 2026.08
Operations manager
NOSH – Food & Beverages Service
2024.07 - 2025.10
Commiss Chef
Radisson Blu
2022.08 - 2022.11
Delivery Partner
UBER - Deliveroo
2021.09 - 2024.07
Sales Assistant
Shell Southwark Bridge
2020.05 - 2021.09
International MBA & ESAP -
BPP University
2020.01 - 2022.01
BE - MECHANICAL
A.V.C College of engineering
2010.05 - 2014.03
H.S.C -
Brindavan Higher Secondary School
2008.06 - 2010.04
S.S.L.C - undefined
Government High School