RAJARAM T
Hailsham,UK
Summary
Highly experienced and results-driven Field Sales Representative with 15 years of proven experience in territory sales, account management and business development across the South Coast. I have successfully managed a territory of approximately 500 retail shops from Hastings to Littlehampton, including Brighton and Tunbridge Wells, supplying a range of products including vapes, mobile accessories and SIM cards.
I have built and maintained strong, long-term relationships with shop owners and decision-makers through a friendly, professional and customer-focused approach. My extensive knowledge of the local market and existing relationships across East Sussex, West Sussex and surrounding areas enable me to identify opportunities, secure new business, generate orders and grow customer accounts effectively.
I am seeking a Field Sales Representative or Territory Sales Manager position where I can use my 15 years of sales experience, strong communication and negotiation skills, territory knowledge and customer relationships to increase sales and achieve business targets. I am hardworking, target-driven, reliable and committed to delivering excellent customer service while making a positive contribution to the company’s growth.
Overview
1
1
Language
16
16
years of professional experience
Work history
Zonal Manager
Lycamobile Distribution UK Ltd
2023.12 - 2026.09
- Coordinated with other zonal managers to ensure consistency in service delivery.
- Oversaw financial management tasks, contributing to fiscal stability of the zone.
- Directed operational improvements by introducing advanced technologies in daily processes.
- Led team to improve productivity and enhance customer satisfaction.
- Leveraged digital tools for efficient customer management and tracking.
- Regularly travelled across regions for meetings with potential clients.
- Coordinated promotional events, expanding brand visibility in the market.
- Achieved quarterly targets consistently by strategic planning and execution.
- Improved customer satisfaction with regular follow-ups and feedback collection.
- Developed strong relationships, resulting in repeat business from clients.
- Identified potential customers through various channels for product promotion.
- Addressed customer concerns promptly, enhancing overall customer experience.
- Demonstrated product features effectively to increase sales conversion rates.
- Provided training sessions to new joiners on field sales practices.
- Focused reporting, sales strategies and Key Performance Indicators (KPIs) targets to promote future objectives and wider strategy.
- Attended meeting and sales events to learn latest developments.
- Established short-term and long-term goals with team to meet sales targets.
- Sold range of goods, equipment, supplies and related services to various establishments.
- Delivered outstanding after-sales care through regular communication with customers.
- Adapted sales pitches and presentations to meet bespoke customer requirements.
- Upheld brand values throughout sales process to differentiate company from competitors.
Field sales representative
Leap Telecom Ltd
Herstmonceux, East Sussex
2021.01 - 2023.12
- Liaised effectively between customers and internal teams for smooth order processing and delivery schedules.
- Trained junior team members to improve overall performance of the sales team.
- Conducted regular follow-ups with existing clients, ensuring client satisfaction and repeat business.
- Tracked competitor activity closely to stay ahead in the competitive sales environment,.
- Boosted sales for the company through targeted product demonstrations to potential clients.
- Identified and secured new sales opportunities to consistently achieve performance targets.
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Retail Manager
The Village Store
Herstmonceux, East Sussex
2012.08 - 2020.12
- Ensured smooth running of daily operations with efficient resource allocation.
- Streamlined checkout procedures, enhancing customer experience during peak shopping periods.
- Managed inventory for smoother operations.
- Handled customer complaints effectively to maintain high levels of customer satisfaction.
Trainee Manager
Team West Ltd
Swindon, Wiltshire
2012.04 - 2012.07
- Supported Domino’s Pizza Swindon operations, maintaining consistent customer service quality.
- Gained excellent product knowledge through diligent research, leading to better sales performance.
- Coordinated promotional activities for achieving higher brand visibility on the shop floor.
- Achieved increased customer satisfaction by implementing effective staff training programmes.
Site Manager
Motor Fuel Group Ltd
Swindon, Wiltshire
2010.09 - 2012.03
- BP connect Fuel Station
- Ensured compliance with health regulations, resulting in a safe work environment.
- Streamlined operations with efficient scheduling of personnel and resources.
- Developed staff rota system to ensure adequate cover at all times.
- Provided top-notch customer service, resulting in repeat business from satisfied customers.
- Organised promotional events for improved sales revenue.
- Supervised petrol pump operation, ensuring optimal performance and minimal downtime.
- Trained cashiers to deliver exceptional service and maintain customer loyalty.
Education
B. Sc. - Computer Science
University of Madras
IndiaSkills
- Post Graduate of Diploma in Computer Applications (PGDCA)
- Self starter, hard working, committed to successful completion of assigned tasks and sincere
- Good communication skills and capable of working independently as well as conductively in a team
Personal Details
Languages Known: English, Tamil.
Declaration and Signature
I hereby affirm that the information in this document is accurate and true to the best of my knowledge. Place: Date: Signature: THIRUGNANAPRAKASAM
Timeline
Zonal Manager
Lycamobile Distribution UK Ltd
2023.12 - 2026.09
Field sales representative
Leap Telecom Ltd
2021.01 - 2023.12
Retail Manager
The Village Store
2012.08 - 2020.12
Trainee Manager
Team West Ltd
2012.04 - 2012.07
Site Manager
Motor Fuel Group Ltd
2010.09 - 2012.03
B. Sc. - Computer Science
University of Madras