Rajan Lacmane
London
Summary
A highly motivated and adaptable professional with extensive experience in driving, logistics, sales, and operations management. Skilled in problem-solving, customer service, and leadership, with a proven ability to work efficiently under pressure. Fluent in multiple languages and passionate about providing excellent service while ensuring safety and efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Driver/Supervisor
Corbel of London
London
04.2021 - Current
- Operate private hire coaches, ensuring passenger safety and comfort.
- Make real-time decisions regarding routes, hazard avoidance, and client requirements.
- Developed strong problem-solving skills, time management, and customer service expertise.
Bus Driver
Metroline
London
04.2020 - 04.2021
- Responsible for safely operating London bus routes under TFL regulations.
- React quickly to unpredictable road situations to ensure passenger and public safety.
- Gained valuable experience in patience, customer service, and situational awareness.
Team Leader
Verisure
London
03.2018 - 08.2019
- Started as a Sales Consultant and was promoted to Team Leader.
- Managed and coached a team of sales consultants, helping them meet field-based targets.
- Developed leadership, training, and motivational skills to drive team success.
Sales Executive
TrustFord
Edgware
09.2017 - 04.2018
- Engaged with customers to understand their needs and build lasting relationships.
- Managed vehicle sales, ensuring all legal and financial documentation was completed.
- Met FCA compliance requirements and assisted with post-sale formalities.
Operations Manager
Taj Tours
London
01.2015 - 09.2017
- Coordinated and managed European tours, ensuring smooth operations.
- Booked and managed coaches, hotels, and attractions for various tour packages.
- Provided real-time assistance to tour managers in problem-solving situations.
Tour Operator
Taj Tours
London
05.2013 - 01.2015
- Handled tour bookings and customer inquiries, ensuring seamless experiences.
- Managed and led guided tours across Europe, requiring patience and adaptability.
- Focused on providing excellent customer experiences during peak holiday seasons.
Admin Assistant
Taj Tours
London
10.2011 - 05.2013
- Assisted with administrative tasks, including data entry, filing, and customer service.
- Developed strong communication and organizational skills.
Education
Associate of Applied Science - Level 3 Extended Diploma in Mechanical Engineering
Canons High School
EdgwareGCSEs -
Canons High School
EdgwareSkills
- Team building expertise
- Fleet management software
- Budget management experience
- Vehicle maintenance
- Logistics coordination experience
- Fuel efficiency optimization
- Safety regulation compliance
- Driver training experience
- Time management proficiency
- Incident reporting protocols
- Strong leadership
- Emergency response preparedness
- Sales and market development
- Executive presentations
- Sales presentations
- Systems and software expertise
- Sales operations management
- Sales follow-up
- Travel coordination
- Online booking systems
- Tour guiding
- Tour development
- Itinerary design
- Legal compliance
- Logistics management
- Accommodation arrangements
- Promotions management
- Meeting planning
- Mail handling
- Filing
- Information security
- Contract negotiations
- Records administration
- Prioritization
- Mail distribution
- Cash deposit preparation
- Strong negotiation
- Test drives
- Verbal and written communication
- Appointment scheduling
- Relationship building
Certification
- Full UK Driving License
- PCV Class D License
Languages
Gujarati
First Language
Spanish
Beginner
A1
Hindi
Intermediate (B1)
B1
Portuguese
Elementary (A2)
A2
Urdu
Elementary (A2)
A2
References
References available upon request.
Timeline
Driver/Supervisor
Corbel of London
04.2021 - Current
Bus Driver
Metroline
04.2020 - 04.2021
Team Leader
Verisure
03.2018 - 08.2019
Sales Executive
TrustFord
09.2017 - 04.2018
Operations Manager
Taj Tours
01.2015 - 09.2017
Tour Operator
Taj Tours
05.2013 - 01.2015
Admin Assistant
Taj Tours
10.2011 - 05.2013
Associate of Applied Science - Level 3 Extended Diploma in Mechanical Engineering
Canons High School
GCSEs -
Canons High School
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