Rajalakshmy Rajagopalan Nair
Hendon
Summary
Dedicated healthcare professional with a strong foundation in elderly care and personal assistance, demonstrating compassion and empathy. Proficient in effective communication, problem-solving, and time management, ensuring patient empowerment and respect. Skilled in emergency response readiness and patient safety training, with a focus on dementia awareness and end-of-life support. Committed to cultural sensitivity and patient safeguarding, aiming to enhance patient care through medical software proficiency.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Care Assistant
Signature Care Home
Hendon
04.2024 - Current
- Delivered personalised support to residents, including bathing, dressing, and medication management.
- Administered medication to ensure effective health management of patients.
- Assisted during meal times and maintained clean environment for resident comfort.
- Supported mobility exercises, enhancing physical strength of elderly residents.
- Provided emotional support, significantly improving mental wellbeing of residents.
- Followed tailored dietary plans for each patient, resulting in improved overall health status.
- Addressed family concerns through excellent customer service, fostering trust and communication.
- Adhered to professional standards and regulations while executing all duties.
Domiciliary Care Worker
MiHomeCare
North Finchley
02.2023 - 04.2024
- Administered medications in accordance with doctors' instructions to support optimal health.
- Facilitated safe mobility, enhancing clients' independence and confidence.
- Promoted dignity through sensitive personal care tasks, such as bathing and grooming.
- Maintained open communication with relatives to involve them in care decisions, fostering trust.
- Collaborated with medical professionals to ensure delivery of comprehensive client care.
- Demonstrated adaptability by responding swiftly to emergency situations, ensuring immediate attention.
- Encouraged healthy lifestyle choices through education on nutrition and exercise.
- Handled end-of-life care with compassion, providing palliative support during challenging times.
Education
B.Sc - Computer Science
Vinayaka Mission University
06.2012 - 06.2015
Skills
- Compassion and empathy
- Effective communication
- Problem-solving
- Flexibility and adaptability
- Attention to detail
- Physical stamina
- Time management
- Patient empowerment and respect
- Cultural sensitivity
- Emergency response readiness
- Patient safety training
- End-of-life support
- Medical software proficiency
- Elderly care and personal assistance
- Patient safeguarding and care
- Dementia awareness
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Languages
English
Beginner
Accomplishments
- Achieved 100% medication compliance rate by strictly following administration protocols and maintaining accurate logs.
- Recognized by supervisors for consistent punctuality, reliability, and high-quality care delivery across multiple client homes.
- Reduced client hospital visits by proactively identifying health concerns and ensuring timely medical intervention.
- Improved client satisfaction scores by 20% through compassionate communication and tailoring care to individual preferences.
- Assisted over 40+ clients with personal care, mobility, and household support, ensuring comfort and dignity in home environments.
- Played a key role in emergency response, supporting a client experiencing a fall by providing calm first aid assistance and alerting medical services immediately.
- Trained and mentored 2 new care staff on company protocols, care standards, and compassionate client interaction.
Timeline
Care Assistant
Signature Care Home
04.2024 - Current
Domiciliary Care Worker
MiHomeCare
02.2023 - 04.2024
B.Sc - Computer Science
Vinayaka Mission University
06.2012 - 06.2015
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