Rajaa Alokla

• Mobilized parents and children through effective promotion of project activities.
  Organized and entered data into the company database while maintaining confidentiality.
  Provided professional assistance to visitors, managing records and ensuring safety information.
  Delivered high-quality customer service in person and via email.
  Managed diaries, appointments, and meeting room bookings.
  Produced accurate documents using MS Office. Created and reported on parent-child sessions, offering support in the absence of a specialist.
  Collaborated with clients to develop customized treatment plans and build trust.
  Demonstrated leadership in project management and resolved discrepancies in paperwork.

My volunteer work initially included many community activities, then I participated in TOT training that refined my personality and developed my skills to work with them as a gender studies coach as a paid volunteerI also participated in the project to reduce child marriageClient focused, dedicated and able to deliver exceptional service with empathy and compassion to people who needed my supportMaintained accurate records and generated reports as required.Created a safe and confidential environment for clients to discuss personal challenges, offering support and respect.Led a specialist team in providing technical assistance and exceptional customer service.Fostered client engagement in social networks and communities to promote personal health and growth. Visited home environments to help clients develop comprehensive life, technical and job skills.Managed meeting logistics, including agenda preparation and note-taking for record-keeping purposes.Assisted clients with daily living tasks, ensuring their self-esteem and overall well-being.Supported clients in managing and achieving individual goals, promoting independence, social skills, and job skills.Prioritized tasks and resolved workflow issues to maintain positive relationships with customers and managers.Collaborated with other teams to identify and promptly resolve customer concerns in a professional manner.

Interpreted conversations spoken language between foreign language-speaking clients and others.
I efficiently managed schedules to meet appointments and deadlines.
I conducted accurate data entry and facilitated communication for foreign language-speaking clients. Collaborating with interpreters, I ensured precise interpretations.
Through active listening and cultural sensitivity, I cultivated strong client relationships.
I conducted thorough research and contributed to terminology glossaries.
Understanding specific interpreting needs, I delivered exceptional service while adhering to ethical guidelines for handling confidential information.
Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension. Communicated with clients to understand interpreting needs and provide best service possible. Assisted in development of terminology glossaries and other resources to help grow vocabulary in source and target languages.
Built and maintained relationships with clients to boost possibility of future collaborations.
Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information. Assisted foreign language-speaking clients with

Demonstrated strong organizational and time management skills while handling multiple projects.Cultivated positive relationships with others, showcasing strong interpersonal skills.Thrived in fast-paced environments, effectively managing tasks.Demonstrated creativity and resourcefulness through the development of innovative solutions.Actively participated in team projects, displaying effective collaboration skill

Provided assistance for special events and programs.Supported the organization and planning of events to ensure they were engaging, fun, and well-executed.Ensured the cleanliness, neatness, and functionality of facilities to meet the needs of the programs.

Managed documents by organizing forms, making photocopies, filing records, preparing
correspondence, and creating reports. Completed data entry tasks with accuracy and efficiency.
Entered data into various computer systems accurately using Microsoft Office Suite. Created spreadsheets for more efficient recordkeeping.