Summary
Overview
Work History
Education
Skills
Timeline
Generic
RAJA ABDUL REHMAN

RAJA ABDUL REHMAN

Sales Consultant
Sarai Alamgir

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

9
9
years of professional experience

Work History

Sales Consultant

Travel Agency
07.2025 - Current
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Sales Consultant

Travel Agency
08.2022 - 01.2025
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Responded to telephone and in-person requests for information.
  • Provided sales and customer service assistance to walk-in traffic

Branch Coordinator

United Refrigerator Limited
02.2019 - 06.2021
  • Prepared reports on service performance metrics and key indicators for management review.
  • Coordinated and monitored service activities to confirm work met all requirements.
  • Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
  • Managed a high volume of client requests, ensuring timely and effective service delivery.

Crew Member

McDonald's
01.2017 - 01.2018
  • Stored, retrieved, and manipulated data
  • Attended cash counter
  • Helped customers in the ordering process

Education

BBA Hons - Marketing

University of Punjab
Jhelum, Punjab, Pakistan
06-2018

ICS -

Saint Francis Degree College
Sarai Alamgir, Punjab, Pakistan
01-2013

Skills

  • Presentation skills
  • Communication skills
  • Work under pressure
  • MS Office
  • Conflict resolution skills
  • Detail oriented
  • Team Management

Timeline

Sales Consultant

Travel Agency
07.2025 - Current

Sales Consultant

Travel Agency
08.2022 - 01.2025

Branch Coordinator

United Refrigerator Limited
02.2019 - 06.2021

Crew Member

McDonald's
01.2017 - 01.2018

BBA Hons - Marketing

University of Punjab

ICS -

Saint Francis Degree College

Similar Profiles

CREATE PROFILE
RAJA ABDUL REHMANSales Consultant