Summary
Overview
Work History
Skills
Additional Information
Hobbies and Interests
Timeline
Generic

RAJ KUMARI

Delhi

Summary

A good professional with about 8 Years rich experience in Travel sector. Strong communication & interpersonal skills with proven abilities in Customer Relationship Management. Thorough knowledge of reservation systems and transactions processing, including Amadeus, . . Strong customer service skills, with the ability to diffuse difficult situations. Proficient in general office duties, including Microsoft Office. Profoundly knowledgeable, creative and proven Travel Consultant with about five years' experience providing information, advice and booking services for people wishing to travel. Strong ability to maintain the highest possible level of client and company confidentiality.

Overview

12
12
years of professional experience

Work History

Reservation, ticketing, work visa Executive and Customer Service executive

Omkar Overseas
Delhi, Delhi
10.2025 - Current
  • Handling Ticketing for International & Domestic flights
  • Handling Reissue for International & Domestic flights
  • Handling Cancellation International & Domestic flights
  • Handling mails from clients.
  • Handling Inbound calls from customers
  • Handling Visa documentation

Reservation, ticketing Executive and Customer Service executive

GTK Group Inc
Delhi, Delhi
07.2014 - 12.2024
  • Handling Ticketing for International & Domestic flights
  • Handling Reissue for International & Domestic flights
  • Handling Cancellation International & Domestic flights
  • Handling mails from clients.
  • Handling Inbound calls from customers
  • Working for GTK Group Inc

Skills

  • Strong communication & interpersonal skills
  • Customer Relationship Management
  • Thorough knowledge of reservation systems and transactions processing
  • Proficient in Microsoft Office

Additional Information

Self-Motivated, Hard Thinker, Responsible, Hard Working, Confident, Soft spoken, Creative, Friendly

Hobbies and Interests

  • Travelling
  • Interaction with Professionals

Timeline

Reservation, ticketing, work visa Executive and Customer Service executive

Omkar Overseas
10.2025 - Current

Reservation, ticketing Executive and Customer Service executive

GTK Group Inc
07.2014 - 12.2024
RAJ KUMARI