Summary
Overview
Work history
Education
Skills
Personal Information
References
References
Timeline
Generic

Raj Jhala

London

Summary

Senior Partner leading digital business transformation at Wipro, overseeing a team of over 100 digital consultants. Expertise in developing digital propositions and executing complex transformation projects that enhance operating models, processes, and technology. Proven track record in telecommunications, hi-tech, media, financial services, and energy sectors, driving customer-centric strategies across various industries. Over 25 years of global market experience with previous roles at Accenture, Nokia, AOL, MTV International, News International, and Yahoo!

Overview

26
26
years of professional experience

Work history

Senior Partner – Digital Consulting

Wipro Digital
London, U.K.
03.2014 - 02.2026

Wipro Digital is Wipro’s center of excellence for all things digital. The company is a global information technology, consulting and outsourcing firm with 230,000+ workforce serving clients in 175+ cities across 6 continents.

  • Managed digital consulting pre-sales, sales and client delivery, providing senior leadership and strategic advice to Wipro’s top digital transformation clients.
  • Developed and executed business strategy and plans for digital business transformation practice in Europe, aligning with geography, verticals, horizontals and global Wipro Digital practice.
  • Created new digital propositions and service offerings working alongside Wipro’s vertical and horizontal service lines.
  • Built digital capabilities in Europe by recruiting digital talent and coaching existing Wipro team of over 100 direct reportees.

Senior Manager, Digital Transformation & Analytics

Accenture Digital
London, U.K.
02.2012 - 10.2013

Accenture is a global management consulting, technology services and outsourcing company. The company collaborates with clients to help them become high-performance businesses and governments in more than 120 countries.

  • Led Digital Transformation and Analytics projects worth $40 Million for clients in Financial Services, Retail, Communications, Media, and Technology sectors.
  • Defined and developed EU-wide digital analytics practice, integrating it with technology and marketing services at Accenture.
  • Cultivated strategic partnerships with key digital clients across Europe, Middle East and Africa, enhancing service delivery and client engagement.
  • Deployed reusable assets and best practices across international offices, expanding global digital transformation service offering efficiently.

Senior Manager, Global Digital Marketing Intelligence

Nokia
London, U.K.
07.2010 - 01.2012

Nokia was the world leader in mobility, driving the transformation and growth of the converging Internet and communications industries. The company made a wide range of mobile devices with services and software that enabled people to experience music, navigation, video, imaging, games, business mobility and much more globally.

  • Marketing strategist and evangelist driving Nokia's transformation to a consumer driven digital organization.
  • Created Digital Marketing Insights Lab and supported digital performance analysis across Nokia's own (D2C), bought and earned (social) channels and touch points.
  • Led Digital Marketing strategy, optimization and insights creation in 60+ markets to continuously enhance the efficacy of Nokia's online marketing investments.
  • Leveraged internal and external resources to identify profitable consumer behaviours and support online testing, targeting, personalization, monetization and consumer dialogue management work globally.
  • Oversaw budget preparation and control, ensuring financial discipline within the team.

Digital Marketing Analytics and Performance Optimization Manager

AOL Europe
London, U.K.
04.2008 - 04.2010

AOL is a global Web services company with a substantial worldwide audience, a suite of powerful Web brands and industry-leading products. The company and its subsidiaries have operations in the North America, UK and Asia.

  • Led the coordination of web analytics with Product, Marketing and User Experience teams in 13+ markets to form a cohesive strategy for optimizing the online customer experience.
  • Defined customer experience plans and provided critical insights on marketing performance, online sales, competitor performance and traffic trends.
  • Leveraged an internal team of 8 analysts to assist in site monetization, audience forecasting, ad revenue forecasting and reconciliation.
  • Supported the business, market intelligence and analysis requirements of the CFO, V.P. Business Strategy and Head of Marketing at AOL Europe.

Senior Digital Media Analyst (Consultant)

MTV Networks International
London, U.K.
10.2006 - 04.2008

MTV Networks is the largest television network in the world and a leading creator of programming and content across all media platforms. It is a key unit of Viacom International Inc, the premier entertainment company.

  • Responsible for managing all reporting and insights for MTVNI Digital Media properties.
  • Led the creation of holistic dashboards by pulling data from different data sources and websites for presentations to senior Management Team.
  • Worked with MTVNI Digital Media, Technology and Marketing departments to establish and maintain reporting policies, metrics and corporate data definitions.
  • Setup new processes to enable the reporting of online and mobile content consumption for royalty payment purposes.

Digital Strategy and Analytics Consultant

01.2000 - 01.2006
  • Supported Digital strategy and analytics work for well-known brands such as News Corporation, Yahoo! and few others in UK, Canada, France and India.

Education

PGD - Digital Innovation and Strategic Management of Technology

McMaster University
CANADA

Master of Science - Digital Strategy and International Business

Euromed Marseille School of Management (Kedge Business School)
FRANCE

Bachelor in Engineering - Mechanical Engineering

V.V.P Engineering College
INDIA

Skills

  • 15 years in e-commerce, proposition development, product and digital roles at several major brands and consultancy
  • Experience in consumer electronics
  • Commercially astute with strong understanding of e-commerce value levers and economics
  • Experience working with 3rd parties and leading legal contract negotiations
  • Self-starter, ability to work independently and be proactive
  • Customer-centric mindset with expertise in customer journey mapping and problem-solving
  • Strong analytical skills (qualitative and quantitative)
  • Experience in developing new proposition concepts and business cases
  • Strategic thinking with attention to detail
  • Exceptional communication, presentation, and influencing skills at senior levels
  • Proactive problem-solving approach with willingness to challenge status quo
  • Skilled in Microsoft PowerPoint and Excel for data analysis and presentations

Personal Information

Title: Senior Partner

References

Available on Request.

References

References available upon request.

Timeline

Senior Partner – Digital Consulting

Wipro Digital
03.2014 - 02.2026

Senior Manager, Digital Transformation & Analytics

Accenture Digital
02.2012 - 10.2013

Senior Manager, Global Digital Marketing Intelligence

Nokia
07.2010 - 01.2012

Digital Marketing Analytics and Performance Optimization Manager

AOL Europe
04.2008 - 04.2010

Senior Digital Media Analyst (Consultant)

MTV Networks International
10.2006 - 04.2008

Digital Strategy and Analytics Consultant

01.2000 - 01.2006

Master of Science - Digital Strategy and International Business

Euromed Marseille School of Management (Kedge Business School)

Bachelor in Engineering - Mechanical Engineering

V.V.P Engineering College

PGD - Digital Innovation and Strategic Management of Technology

McMaster University
Raj Jhala