Summary
Overview
Work history
Education
Skills
Personal Information
Custom
References
Timeline
Generic

Raj Bhavsar

City of London

Summary

Experienced Manager in training with focus on coffee shop operations and customer satisfaction. Transform underperforming outlets by enhancing team productivity and streamlining processes. Foster welcoming environments through strong leadership and excellent communication skills.

Visionary leader with flair for creating welcoming and vibrant coffee shop environments. Expertise in customer service and team management ensures smooth daily operations and exceptional guest experiences. Dedicated to driving business growth through innovative strategies and community engagement.

Knowledgeable management professional with background in overseeing smooth-running restaurant operations. Skilled at creating positive dining experiences guaranteeing exceptional food service for every customer. Encourages customer feedback to implement insightful changes.

Dedicated Manager in training with experience in restaurant management, inventory management and customer service. Friendly and hardworking communicator with proven success analyzing operations to improve efficiency and quality of service. Develops comprehensive business plans to promote profitable sales.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

3
3
years of professional experience

Work history

Manager in training

Black Sheep Coffee
London
09.2023 - Current
  • Enhanced productivity by implementing efficient workflow systems.
  • Led product development, resulting in increased market competitiveness.
  • Coordinated team meetings for improved strategic planning.
  • Resolved customer queries, boosting company reputation.
  • Recruited and managed senior staff with focus on delivering clear results.
  • Reviewed reports from subordinate management to identify areas of opportunity.
  • Facilitated open communication for enhanced team collaboration.
  • Achieved project completion on time with effective resource allocation.
  • Improved overall team performance by leading regular training sessions.

Shift Leader

Caffe Nero
City of London
11.2022 - 09.2023
  • Promoted safe and tidy work areas through inspections and cleaning checklists.
  • Developed goals and action plans to acquire standards for team.
  • Facilitated time-off requests and managed last-minute absences by fixing schedules to guarantee optimal coverage.
  • Assigned tasks, projects and responsibilities to team members and monitored status.
  • Answered questions and resolved employee complaints.
  • Reconciled cash drawers and prepared bank deposits.
  • Examined product quality and speed of service to maintain excellent standards.
  • Provided instructions and feedback to team during shifts.
  • Purchased supplies and replenished items to maintain inventory.
  • Maintained high standards of customer service for improved satisfaction ratings.

Crew Member

McDonald's
City of London
07.2022 - 11.2022
  • Achieved excellent customer service by greeting customers and meeting quality expectations.
  • Operated cash register to take payments and process orders.
  • Supported store goals by maximising sales opportunities and providing great quality service.
  • Maximised restaurant cleanliness and accessibility.
  • Trained in food safety and hygiene practices.
  • Handled high-pressure situations calmly providing solutions promptly.
  • Ensured customer satisfaction with prompt and accurate order fulfillment.

Education

Bachelor of Science - Chemistry

President Science College
08.2018 - 07.2021

Master of Science - International Business

University of Ulster
05.2022 -

Skills

  • Recruitment and hiring practices
  • Store layout optimization
  • Budgeting proficiency
  • Patience and diplomacy
  • Budgeting competency
  • Coffee bean selection knowledge
  • Cash handling
  • Customer Service
  • Order processing
  • Just In Time stock control
  • Quality control methods
  • Barista techniques
  • Complaint handling
  • Staff development
  • Barista training
  • Sales strategies
  • F&B sales management
  • Employee scheduling
  • Food hygiene compliance
  • Health and Safety Compliance
  • Complaint management

Personal Information

Custom

Current

References

References available upon request.

Timeline

Manager in training

Black Sheep Coffee
09.2023 - Current

Shift Leader

Caffe Nero
11.2022 - 09.2023

Crew Member

McDonald's
07.2022 - 11.2022

Master of Science - International Business

University of Ulster
05.2022 -

Bachelor of Science - Chemistry

President Science College
08.2018 - 07.2021

Similar Profiles

Create profile
Raj Bhavsar