Raisa Antoniou
Luton,Central Bedfordshire
Summary
A motivated and results-driven professional with experience in team leadership, customer service, and operations. Skilled at managing teams, solving problems, and improving processes to enhance efficiency and customer satisfaction. Strong communicator with the ability to build positive relationships with colleagues and clients. Eager to bring my skills and experience to contribute to business success and continuous improvement.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work history
Cabin crew manager
EasyJet
Luton, Bedfordshire
04.2024 - Current
- Acted as a key point of contact for resolving onboard issues, supporting both passengers and crew in real-time situations.
- Led and supervised a team of cabin crew members, ensuring safety, service excellence, and regulatory compliance on all flights.
- Handled in-flight issues, resolved passenger complaints, and maintained high standards of safety, punctuality, and service quality.
- Conducted regular briefings, audits, and safety drills to ensure preparedness and compliance with aviation standards
Waitress supervisor
The Anchor
Leighton Buzzard, Central Bedfordshire
01.2021 - 02.2024
- Delivered excellent customer service in a fast-paced environment, ensuring that all guests had a positive dining experience.
- Took orders, served food and beverages, and ensured timely and accurate delivery while maintaining a friendly and professional demeanor.
- Managed multiple tables at once, providing efficient and attentive service while upselling menu items and specials.
- Maintained cleanliness of the dining area, including resetting tables and ensuring a welcoming atmosphere for new guests.
Education
Barchelor Degree - Early Childhood Education BA Graduate Practitioner
University of Bedfordshire
Bedford 09.2020 - 05.2023
Skills
Excellent communication skills
Teamwork skills
Strong problem-solving skills
Timemanagementskills
Attention to detail
Multitasking
Quick learner
Adaptability flexibility
Languages
English
Fluent
Greek
Native
Albanian
Native
Timeline
Cabin crew manager
EasyJet
04.2024 - Current
Waitress supervisor
The Anchor
01.2021 - 02.2024
Barchelor Degree - Early Childhood Education BA Graduate Practitioner
University of Bedfordshire
09.2020 - 05.2023
Similar Profiles
Jessie KalambayJessie Kalambay
Cabin Crew at EasyJetCabin Crew at EasyJet
Jack GoodayleJack Goodayle
Up-ranker Cabin Manager at easyJetUp-ranker Cabin Manager at easyJet
Lorenzo ValentiniLorenzo Valentini
Cabin Crew Member at EasyJetCabin Crew Member at EasyJet
Ana-Maria Daea-PaduraruAna-Maria Daea-Paduraru
Logistic operations planning and recruitment at Adr NetworkLogistic operations planning and recruitment at Adr Network
Abdullah KhanAbdullah Khan
Warehouse Associate at AmazonWarehouse Associate at Amazon