Summary
Overview
Work history
Education
Skills
Personal Statement
Timeline
Generic
Raif Melen

Raif Melen

Matlock,Derbyshire

Summary

Hardworking and reliable hospitality professional with hands-on experience across food service, kitchen operations, and customer support roles. Proven ability to work efficiently in fast-paced environments while maintaining a strong work ethic, attention to detail, and a friendly, guest-first attitude. Experienced in both front-of-house and back-of-house roles, including food preparation, kitchen maintenance, and customer service in high-traffic venues.

Overview

3
3
years of professional experience

Work history

Customer Service Advisor

Chatsworth House
Chatsworth, Derbyshire
12.2024 - Current

- Provided a warm and professional welcome to thousands of visitors at one of the UK’s most iconic stately homes.
- Assisted guests with inquiries, ticketing, and directions, ensuring a smooth visitor experience.
- Handled complaints and resolved issues calmly and efficiently, often under pressure during peak times.
- Maintained excellent knowledge of the site’s attractions and offerings to support visitor engagement.
- Worked closely with team members across departments to uphold high service standards.

Pizza Chef

Pizzeria - Bakewell
Bakewell, Derbyshire
04.2025 - 07.2025

- Prepared fresh pizzas from scratch, including dough preparation, topping assembly, and oven operation.
- Maintained a clean and organized kitchen station in accordance with food hygiene regulations.
- Assisted with inventory, ingredient rotation, and stock ordering.
- Worked under pressure during busy service periods while ensuring consistent food quality.
- Collaborated effectively with kitchen and front-of-house staff to ensure smooth service flow.

Kitchen Assistant/Pot Wash

H Boutique - Bakewell
Bakewell, Derbyshire
04.2022 - 09.2022

- Supported bakery operations by maintaining high standards of cleanliness in the kitchen.

- Washed dishes, utensils, and bakery equipment quickly and efficiently.

- Assisted with basic food prep and restocking during busy periods.

- Ensured compliance with hygiene and safety protocols in a high-demand environment.
- Developed strong teamwork skills and a consistent work ethic in a fast-paced setting.

Education

A-Levels - Psychology

Anthony Gell High School
Wirksworth, Derbyshire
09/2022 - 07/2024

A-Levels - Criminology

Anthony Gell High School
Wirksworth
09/2022 - 07/2024

GCSEs - Maths-5, English-4, History-4, Science-5, Media Studies-5, Design Tech-4

Anthony Gell High School
Wirksworth
09/2017 - 07/2022

Skills

Food Preparation & Safety
Customer Service Excellence
Teamwork & Communication
Kitchen Hygiene & Sanitation
Order Handling & Service
Time Management
Problem Solving
POS and Cash Handling (if applicable)

Personal Statement

I am a calm, well-mannered, and patient individual with a strong sense of humour and a genuine passion for working with people. My experience in hospitality has helped me develop excellent communication skills, a strong work ethic, and the ability to stay composed under pressure. I take pride in delivering high-quality service and maintaining a positive, approachable attitude in all situations.

Outside of work, I have a deep interest in sports and personal health. I enjoy playing football, weight training, and exploring new activities such as pickleball. These hobbies keep me active, focused, and motivated — qualities that I bring to my professional life. My commitment to personal development, both physically and mentally, supports my ability to stay balanced, team-oriented, and always ready to take on new challenges.

Timeline

Pizza Chef

Pizzeria - Bakewell
04.2025 - 07.2025

Customer Service Advisor

Chatsworth House
12.2024 - Current

Kitchen Assistant/Pot Wash

H Boutique - Bakewell
04.2022 - 09.2022

A-Levels - Psychology

Anthony Gell High School
09/2022 - 07/2024

A-Levels - Criminology

Anthony Gell High School
09/2022 - 07/2024

GCSEs - Maths-5, English-4, History-4, Science-5, Media Studies-5, Design Tech-4

Anthony Gell High School
09/2017 - 07/2022
Raif Melen