Raide Mumladze
London
Summary
I am a skilled Coordinator with experience supporting the delivery of trauma-informed, person-centred services within the voluntary sector. I bring a strong background in coordinating day-to-day operations, supporting staff and volunteers, and maintaining safeguarding, monitoring, and administrative systems in services working with people affected by harm, exploitation, and social exclusion. My approach is survivor-centred and grounded in dignity, choice, and safety, and I work calmly and reliably within complex, multi-agency environments.
Overview
3
3
years of professional experience
Work history
Gambling support Practitioner
GamCare
London
2023.10 - 2025.11
- Delivered structured, one-to-one support to individuals experiencing gambling-related harm, working within clear safeguarding, confidentiality, and information-sharing frameworks.
- Administered CBT and MI-based psychological interventions,
- Maintained accurate case records and contributed to monitoring and reporting requirements in line with GDPR and organisational policy.
- Built and maintained referral pathways with NHS, statutory, and voluntary sector partners, supporting coordinated responses to complex needs.
- Contributed to outreach and project-based activity aimed at reducing barriers to engagement for underserved communities.
- Coordinated and delivered a targeted LGBTQ+ inclusion project, supporting awareness-raising, partnership engagement, and data collection to inform service learning.
- Represented the service at external meetings and events, communicating service aims and safe access routes professionally.
Coordinator
Hestia
London
2023.01 - 2024.09
- Coordinated day-to-day delivery of community-based mental health crisis support services, ensuring safe, consistent, and trauma-informed practice.
- Maintained project plans, action trackers, and risk logs, escalating safeguarding and operational concerns appropriately.
- Coordinated rotas, appointments, group activities, and practical arrangements to support smooth service delivery.
- Provided supervision and reflective support to recovery workers, lived experience practitioners, and peer support staff.
- Managed risk, safeguarding, and incident reporting in line with organisational policies and statutory requirements.
- Led and supported recruitment processes, including drafting role descriptions, shortlisting, interviewing, and onboarding staff and volunteers.
- Organised and supported multi-agency working with NHS and Local Authority partners, tracking actions and following up outcomes from meetings.
- Maintained accurate, confidential records and contributed to internal reporting, service monitoring, and quality improvement activity.
- Supported delivery of culturally competent, person-centred services for individuals facing multiple forms of marginalisation.
Community Wellbeing Support Worker (Volunteer)
Mind
London
2023.02 - 2023.07
- Supported coordination and delivery of community wellbeing workshops within a mental health prevention and early-intervention service.
- Managed attendance data, collected feedback, and supported monitoring and reporting activity.
- Worked in line with safeguarding, confidentiality, and data protection policies.
- Supported inclusive engagement with service users from diverse and marginalised backgrounds.
Education
Master of Science - Mental Health and Clinical Psychology
London South Bank University
London, EnglandBachelor of Arts - Psychology
Caucasus University
TbilisiSkills
- Project coordination and operational delivery
- Safeguarding, risk management, and escalation
- Trauma-informed and survivor-centred practice
- Volunteer coordination, supervision, and safer recruitment
- Monitoring, data management, and audit-ready record keeping
- Multi-agency and partnership working (statutory and voluntary sector)
- Meeting coordination, minute-taking, and action tracking
- Clear written communication and reporting
- Strong organisation, prioritisation, and attention to detail
- Working with sensitivity, professionalism, and healthy boundaries
Languages
English
Proficient (C2)
Georgian
Proficient (C2)
Russian
Upper intermediate (B2)
References
References available upon request.
Timeline
Gambling support Practitioner
GamCare
2023.10 - 2025.11
Community Wellbeing Support Worker (Volunteer)
Mind
2023.02 - 2023.07
Coordinator
Hestia
2023.01 - 2024.09
Bachelor of Arts - Psychology
Caucasus University
Master of Science - Mental Health and Clinical Psychology
London South Bank University