Summary
Overview
Work History
Education
Skills
Websites
Certification
Personal Information
Technical Proficiencies
Timeline
Generic
RAI ONKARNATH SERVDEO

RAI ONKARNATH SERVDEO

Dunstable,CBF

Summary

Tech-savvy innovator with 17+ years of hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Senior Software Development Specialist

NTT DATA UK
10.2022 - Current
  • Company Overview: (CLIENT: MASTERCARD)
  • Led a multi-Million Dollar revenue initiative by architecting application monitoring and migration tool, managing 20-person team to integrate 30+ parameter detector to monitor application and infrastructure continuously.
  • Scaled monitoring application to handle 500 rps to 2000 rps without horizontal scaling.
  • Architected and deliver mission critical error detection and selfheal system which detect and heal error automatically which removes manual intervention and speed up response time by 40%.
  • Championed adoption of Ansible for large scale provisioning and configuration management, standardizing environments across multiple business units and cutting deployment cycles by 70%.
  • Designed distributed caching system reducing latency by 83%(600ms to 100ms) while optimizing operational cost.
  • Collaborated across infra, SRE, and security teams to define infrastructure strategies and cloud standards.
  • (CLIENT: MASTERCARD)

Senior Analyst

NTT DATA UK
09.2019 - 09.2022
  • Company Overview: (CLIENT: MASTERCARD)
  • Architected and led migration of mission-critical policy infrastructure from on premises to AWS hybrid, which reduces infrastructure cost by 35%.
  • Design and architected rate limiter to prevent service overload and protect downstream dependencies. It slows down brute-force login attempt and reduces impact of DDoS attacks.
  • Designed and led implementation of fault-tolerant Kubernetes architecture with automated scaling, rolling updates, and self-healing workloads-achieving 99.99% service uptime for mission-critical applications.
  • Orchestrated end-to-end CI/CD transformation integrating Kubernetes and Ansible, enabling zero-downtime deployments, automated rollback strategies, and rapid, reliable release cycles aligned with business priorities.
  • (CLIENT: MASTERCARD)

Tech Lead

NTT DATA SERVICES INDIA
04.2016 - 08.2019
  • Company Overview: (CLIENT: BANK OF IRELAND)
  • Automated database operations, increasing operational efficiencies by 20% through 200+ crud operation, 20 triggers and 10 procedures.
  • Developed clear documentation for microservices workflow, enhancing team efficiency and reducing enquiries by 25%.
  • Launched 30+ Spring Restful APIs, collaborated with stakeholders to optimize data exchange operation.
  • Automated email system via SMTP, handling 80+ emails weekly, boosting communication.
  • Ensured system stability through rigorous UAT and production validation, achieving 15% improvement.
  • (CLIENT: BANK OF IRELAND)

Senior Programmer Java

IAP COMPANY PRIVATE LIMITED
11.2012 - 03.2016
  • Designed and implemented 3 java Spring Boot CRUD operation, managing 100+ weekly DB transaction.
  • Developed and maintained automated pipelines with unit/integration testing, code quality checks, and deployment workflows to support frequent, reliable releases.
  • Refactored data access logic to support service-specific databases, introduced caching, and tuned SQL queries to improve performance and scalability.
  • Built Docker images for new microservices, configured Kubernetes manifests, and implemented rolling update strategies for smooth production releases.

Engineer

A2Z MAINTENANCE AND ENGINEERING SERVICES LTD
01.2011 - 10.2012
  • Cultivated user engagement and retention rates by enhancing Java application performance which increases user retention period by 30%
  • Elevated user experience and interface responsiveness by developing dynamic front-end solutions using JSP and jQuery.
  • Upgraded application functionality and maximized user satisfaction by managing and implementing seamless updates.

Junior Engineer

JRD ENGINEERING
03.2008 - 12.2010
  • Enhanced code reliability by integrating JUnit and Mockito for robust testing frameworks and minimizing bugs and failures.
  • Increased code coverage to 95%
  • Revolutionized testing processes by implementing HP ALM, streamlining workflow efficiencies and reducing time-to-market.
  • Contributed to backend development using OOP, java and Spring adhering to Agile methodology.
  • Assisted in troubleshooting technical issues, providing timely solutions to minimize downtime.

Technical Support Engineer

AEGIS BPO
09.2007 - 02.2008
  • Strengthened LG's reputation for offering excellent service by addressing complex issues with high-end televisions.
  • Resolved complex technical issues by troubleshooting software and hardware problems for diverse clients.
  • Provided timely support through various communication channels, ensuring customer satisfaction and issue resolution.

Education

B. Tech - Computer Science

IMS Engineering, COLLEGE
Ghaziabad
06.2007

Skills

  • Solution Architecture
  • System Integration
  • Cloud-native
  • SOA
  • Event-driven design
  • AWS Serverless
  • API Gateway
  • Lambda
  • Docker
  • Kubernetes
  • CI/CD
  • Jenkins
  • GitHub Actions
  • Ansible
  • Git
  • Shell Scripting
  • Java
  • Spring Boot
  • Python
  • Groovy
  • NoSQL
  • DynamoDB
  • MongoDB
  • SQL
  • Secure Data Handling
  • Agile Methodologies
  • Jira
  • Confluence
  • RESTful APIs
  • Middleware
  • RabbitMQ
  • Technical Diagrams
  • Models
  • Documentation
  • Github copilot
  • GenAI
  • AgenticAI

Certification

  • Gen AI Yellow Belt, NTT DATA
  • Gen AI White Belt, NTT DATA

Personal Information

  • Date of Birth: 01/20/84
  • Nationality: Indian
  • Marital Status: Married

Technical Proficiencies

Event-Driven Architectures, Service-Oriented Architecture (SOA), Adaptive Design, Java8/11/17, Python, Spring Boot, Spring IOC/DI, Groovy, JavaScript, HTML, CSS, JQuery, JSON, XML, AWS, GCP, Azure, Docker, Liberty, Tomcat, Jetty Containers, Ansible, Jenkins, GitHub/GitLab/BitBucket, Kubernetes, Shell Scripting, Linux Commands, REST API Development, Agile Methodologies, JIRA, ML Technologies

Timeline

Senior Software Development Specialist

NTT DATA UK
10.2022 - Current

Senior Analyst

NTT DATA UK
09.2019 - 09.2022

Tech Lead

NTT DATA SERVICES INDIA
04.2016 - 08.2019

Senior Programmer Java

IAP COMPANY PRIVATE LIMITED
11.2012 - 03.2016

Engineer

A2Z MAINTENANCE AND ENGINEERING SERVICES LTD
01.2011 - 10.2012

Junior Engineer

JRD ENGINEERING
03.2008 - 12.2010

Technical Support Engineer

AEGIS BPO
09.2007 - 02.2008

B. Tech - Computer Science

IMS Engineering, COLLEGE

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